[Resolved]  City Union Bank — regrading reduce interest rate

Address:17, PALANIMALAI STEET, ERODE - 638001, Erode, Tamil Nadu

From,
Sree kandasamy mills & a. K. Textiles,
Ac no: [protected] & [protected]
Erode main branch.
Dear sir,
We are existing customer from last 30 years, from last 15years we having ccod limit, last two years we requested reduce interest rate, in this year to renewal letter we informed if interest rate below 11% and processing charges for 0.25% (Saravan tex my group of companies you charging 0.25%) renew my ccod limit otherwise don't renew our account also informed without information do deduct processing charge.
But again 13% interest and without information they deduct processing charge.in erode branch lot new customers you given below 11%
In my group of companies saravan tex, sri vari textiles, vari fabs, 11% only

Last two years we are waiting for you will reduce rate of interest, in this year we need clearly information its possible or not. Also processing charges reversal asap. Waiting for yours reply
Yours faithfully,
J. T. Elavarasan.
[protected]
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Dec 14, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB
Complaint comments 

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Sir, i did not received otp regularly, its resulting to loss of my work.

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