City Union Bank — Reversal of PAN AADHAAR LINKING AMOUNT PAID ON 30.03.2023

Address:

100 chetty street, kottar, nagercoil 2

Dear sir,
my name is Mr Abhilash G P having account with you My account Number is [protected]. i am running a computer digital shop in the home town.
From my account I have paid an amount of Rs 1000/- for PAN AND ADHAAR LINKING to be paid to e payment tax. the transaction was completed on 30.03.2023 through your internet service. the customer name is v. shunmugam His PAN Number is DVPPS3465E AND HIS ADHAAR NUMBER IS[protected]. WHILE COMPLETING TRANSACTION, account debited but payment stage is initiated stage only till now and from etax site the CRN WAS GENERATED NOT CHALLAN DETAILS regarding this transaction we have submitted a complaint on the same day to the bank branch nagercoil and also again complainted on 18.04.2023 In the mean time we have lodged a complaint through e mail to on 14.04.2023.they have advised through grievences redressal that dear tax payer payment status is initiated for CRN [protected]. Please connect with Bank. This itax resolution was submitted to your bank branch nagercoil on 18.04.2023 and directly on 25.04.2023 and 02.05.2023 to Branch Manager. no resolution has been done from bank side till now. it has crossed more than a month . i have earned from hard work money with difficulties. as in come tax depart ment has advised to get money from bank only but bank is not returning it is clearly shown in the status of the income tax that the transaction is not completed it is in initiated stage only. but my money is debited from my account. kindly solve my issue and return the amount immediately.
thank you
account holder Abhilash
cell No [protected]