[Resolved] Clear Trip — My Flight Cancelled. They say its not their Fault. | |||
This is to inform that there have been some changes in your trip ID 9074 for MAA-MRU segment. | MK-747 | MAA-MRU | Departure time: 0815 on 01OCT2013 The flight has been cancelled by the airline. Please note that alternate flight option will only be available if provided by the airline. They don't take any responsibility. If we take Flight on Next Day. They say why did you take the flight or else we would have refunded. Once i didn't take flight and asked for Refund. They only refund flight fare which was cancelled. The other way and hotel cost they don't refund. So better not to book any Flight with Clear Trip. In the End its our mistake choosing ClearTrip. Makemytrip they do something thinking about Customer. Clear Trip does nothing. Please My request don't book any flight with them. I have experienced it. So choose other options other then ClearTrip. Better is to select direct airlines. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ClearTrip customer support has been notified about the posted complaint. | |||
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If the booking is cancelled with the airline directly, it needs to be cancelled with us too as the airline does not inform us about cancellation and refund of individual PNRs. We are unable to view the ticket details and have sent an email to the airline to check on the status of the ticket.
Until we get any revert from the airline, we are unable to commit anything and we will have to wait till the airline reverts. Please be assured that as soon as we get any revert from the airline, we will keep you updated.
Regards,
Cleartrip