Claimed

MakeMyTrip India Complaints & Reviews

2.2
Last updated Jul 7, 2022
Complaints 7132
Resolved
3002
Unresolved
4130
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to MakeMyTrip India

Having problems with MakeMyTrip India?

File a complaint and get it resolved by MakeMyTrip India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
MakeMyTrip India
Customer Service Contacts

MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India Phone Numbers

Toll free
1800 102 8747
384
339

View more phone numbers

Phone
+91 12 4289 8747
364
246

View more phone numbers

ADVERTISEMENT

MakeMyTrip India reviews & complaints(7132)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

Booked a ticket on 6 july 2022 and than from the side of make my trip they cancelled my booking because of not having lower berth option and the amount also got deducted now i want my refund as soon as possible this was my worst experience with mmt they always gets delay in sending refund
MakeMyTrip India customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    2 E-class tkts costin Rs. 20, 862 for journey between DEL & LKO on 15/4/2022 by Indigo Air Lines were cancelled at 19.22 hrs of 14/4/2022, As per printed conditiond in the tkts only Rs 300 per tkt was to be deducted. But a refund of only Rs. 3, 9334 was received, whereas it should be Rs. Rs. 20, 862 - Rs. 600 = Rs. 20, 262. Thus, a balance amount of Rs. 20, 262 - Rs. 3, 934 = Rs. 16, 328 is still to be refunded....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    We approached makemytrip to suggest us good trip package for thailand, bali and maldives. We didnt feel suggested packages from agent were worth. We decided not to go with that. The agents keep calling and later started behaving rude and shouting on me and my wife. I feel we are not bound to take makemytrip packages and we only requested for it. So, makemytrip should consider this.

    Agent name is Akshay and his phone no is [protected]br...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Reference No.[protected] With reference to above complaint number, we have booked a ticket from chennai to Bengaluru on 12th June 9.00am in Make my trip.com. Payment got deducted and ticket confirmation not received. Customer care informed us to wait till 24 hours, if ticket not received then they will refund with in 72 hours and asked us to book new ticket. We have booked new ticket and travelled. However even after multiple follow...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Refund request for flight booking id: nf7i9ivsh6a3nret3533

    my spicejet flights were rescheduled and asked for refund since last 3 days. They are giving excuse as airlines has not paid them. I am sure that mmt is lying and keeping my money with them as i have proof as follows
    i had booked same flight same sector on same day for my wife on different travel booking app called cleartrip.Com. I asked them for refund and within...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    I booked andaman trip with makemytrip to travel in feb 2022 but had to reschedule to april due to covid .
    I had originally paid in credit card and since i had to get it rescheduled they provided a gift card of equivalent amount and i had to pay additional money via amazon wallet as trip was more expensive this time .

    On my trip starting 3rd april they cancelled few activity and provided the refund of rs 3900 again...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Refund Pending as bus was cancelled from service provider.

    Booking ID - NU[protected]
    Date - 18/05/2022
    Bus Booking Service provider - Dolphin travel house (62748) - A/c-sleeper
    Amount Pending - Rs. 1344/-
    PNR No[protected]

    Kindly process the refund at earliest....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Hi,

    I don't know where I go with my concern, so I am writing to all the email addresses I have got to raise my voice over here.

    MakeMyTrip is indeed the pathetic service of you guys. When I am trying to retrieve my booking to cancel my railway ticket through my booking id NR[protected] from the website and Telephonic options, it says that there is no trip on this booking ID. When I am calling the customer...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    This is in regards to the booking ID - IN1B[protected], IN1B[protected]
    Abhishek Kukreti
    Abhishek.[protected]@makemytrip.com
    MakeMyTrip

    He booked us the tickets from Bangalore to Manchester
    Through Vistara airlines
    Bangalore to Delhi to Franfurt to Manchester
    So in Frankfurt transit visa was required- But Abhishek said it is not required. He confirmed twice and thrice that Transit...
    +1 videos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    On 09 June 2022 I had cancelled my plane tickets from Pune to Dehradun (Booking ID - NF7QUQ3GJH908CCD9912). I was supposed to get a refund of Rs. 13010/- since I was supposed to travel with my wife. I got a refund for Rs. 6505/- after 5 days but the rest of the amount i.e. Rs. 6505 is still pending to be paid till date even after 25 days.

    When you call their customer care they just say sorry and dont give me the solutions to...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    I got cheated by MakeMyTrip and lost 20000
    MakeMyTrip India customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I have booked tickets from Bangalore to Rajahmundry. DOJ 18/7/22
      Inspite of 77 births availability an allotment o[censored]pper birth is made for a 56yr old lady traveller we had requested for lower births when it is not available ensure that booking is not done kindly see a lower birth is alloted for the above traveller.
      PNR no is [protected]
      Train no. 17209
      Bangalore to Rajahmundry....
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Mode of travel : Bus
      From : Hyderabad
      To: Bangalore
      Date of Travel : 11th May
      Boarding Point: Sri Krishna Travels
      Service : Intrcity Smart bus service via Make my trip
      Issue : Dropped us midway due to bus breakdown.
      Had to take another rtc bus to reach bangalore.
      Contacted Intrcity but they have already credited to MMT. But Make my trip isn't refunding my money...
      +1 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Hello MMT Team,

      My Name is pramod Hiremath,

      For business purpose i need to travel frequently for that purpose i requested the ICICI Make my trip credit card for hotel and flight booking,

      my Mobile number is [protected]
      My mail id is hiremath.[protected]@gmail.com

      with this mobile number and mail id my rewards points are getting collected and and for me its easy to track my booking...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      I booked a bus from Kasol to Delhi which broke down after 15 kms. Then we were shifted to another bus which also broke down and we waited for 7-8 hrs the entire night until the next morning we had to look for other transport and come back. The bus was cancelled yet no refund is initiated. Nor is anyone getting back on the same. PNR no.- 1450535 Bus was at 9:50 PM on 16/4/2022...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Hi, I have booked the train ticket from Kolkata to New Jalpaiguri which was cancelled from MMT side and charges was deducted and I received message saying that refund will be processed in 10 to 15 days but I haven't received any refund. I also try to call and mail them but no response from there side. This is ridiculous and very poor service from MMT.
      Booking ID and RRN number I had received from them which i am attaching below....
      +1 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Have booked a round trip international flight ticket from New Delhi to Athens and back from 23july 2022 and return 1st Aug 2022. I need to prepone trip by a day and change to 31st July 2022. I used MAke my trip - MY BiZ account.

      However, the ticket says date change allowed but the app i used says online date change not allowed. After calling customer care and speaking with Mr Shubham for 2 hours, he still says he doesn't know...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Booking id.NR[protected]. Booking date.28 June.Rs1205/-
      MakeMyTrip India customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I have booked a hotel in 24/06/2022 and stay date is 25/07/2022 but when I came to hotel for stay on 25/07/2022 then the hotelier is denied my booking then I call to customer care for this matter bur they are say please wait one hour then after 1 hour they have no call then I cancel the booking on 25/6/2022 but till date I have no recieved my refund amount.many time I have call the customer care but they are say your refund amount credited...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Dear Sir/ Madam,

        MMT support Request ID[protected]

        I was trying to book a domestic flight from SXR to COK of Indigo airlines through makemytrip.com. I booked through my credit card, however the booking was unsuccessful from MakeMytrip end though the amount of 9309/- got deducted from my credit card on 22 Jun 22 at 7.15 PM. I thought that it is a normal issue and the money will be refunded back as has...
        +5 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy