MakeMyTrip India Customer Care
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 31%
Submit a Complaint
2638
COMPLAINTS

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747
[All other major operators]
up
144
down
86
1800 118 747
[MTNL/BSNL phones]
up
43
down
47


Additional info
Customer Support

F.A.Q.

Contact Details

Branches & Offices

Ahmedabad (CG Road)
4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009
Toll-Free: 1800 103 0020

Aurangabad
Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001
Tel: +91 24 0660 9594

Ahmedabad (Maninagar)
3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008
Tel:
+91 79 4030 4131
+91 79 4030 4136

Ahmedabad (Sahibaug)
1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004
Tel:
+91 79 4009 8747
+91 79 4009 8754

Anand
105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001
Tel: +91 26 9224 5909

Allahabad
G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001
Tel: +91 53 2226 0248

Bardoli
117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601
Tel: +91 26 2222 5757

Bangalore (Residency Road)
Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025
Toll-Free: 1800 103 0040

Bangalore (Vidyaranyapura)
#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097
Tel: +91 80 6555 5952

Bikaner
F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001
Tel: +91 15 1220 1128

Bhubaneshwar
B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa
Tel:
+91 67 4254 7853
+91 67 4254 7339

Bhopal
2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016
Tel:
+91 75 5422 3687
+91 75 5242 9860

Bhuj
Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001
Tel:
+91 28 3222 7722
+91 75 6765 5500
+91 95 3754 4566

Chandigarh
SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018
Tel: +91 17 2432 0000

Chennai
Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006
Tel: +91 44 4261 8747

Chennai (Adyar)
No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020
Tel: +91 44 4905 0505
Toll-Free: 1800 103 9691

Chennai (Tambaram Store)
No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045
Tel:
+91 44 2241 7747
+91 90 4209 7747

Coimbatore
551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002
Tel:
+91 42 2438 5767
+91 42 2436 5767
Fax: +91 42 2427 5767

Cochin
Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017
Tel:
+91 48 4441 1222
+91 48 4646 2222
+91 96 4565 7111
+91 95 6713 4444

Dehradun
24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand
Tel: +91 13 5272 5533
Mob: +91 89 7907 7044

Delhi
UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027
Toll-Free: 1800 102 3060

Delhi (Rohini)
216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085
Tel:
+91 11 4751 1301
+91 11 4751 1302
+91 11 4751 1303
Mob: +91 95 9910 5789

Delhi (Connaught Place)
F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001
Tel:
+91 11 4152 0337
+91 11 4152 0338

Durgapur
A/2 Nandalal Bithi, City Centre, Durgapur 713216
Tel: +91 81 1660 4614

Guwahati
Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005
Tel: +91 36 1246 8747

Gurgaon (Udyog Vihar)
Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016
Toll-Free:
1800-11-8747 - From MTNL/BSNL phones
1800-102-8747 - All other major operators

Gurgaon (Near Galleria Market)
4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002
Tel: +91 12 4717 7417

Hyderabad
1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034
Toll-Free: 1800 103 3070

Hosur
Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109
Tel:
+91 43 4460 6666
+91 43 4460 8747

Indore
Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001
Toll-Free: 1800 102 2504

Jabalpur
2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur
Tel: +91 76 1403 8747

Jaipur
Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017
Tel:
+91 14 1405 4646
+91 14 1405 4647

Jalandhar
Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump
Tel:
+91 18 1463 5000
+91 93 1609 3629
+91 99 1557 7687

Jodhpur
131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003
Tel: +91 29 1277 0613

Jamnagar
143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008
Tel:
+91 28 82676061
+91 28 82676062
+91 28 82676063
+91 28 82676066

Jammu & Kashmir
Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)
Tel: +91 19 1247 9260

Kanpur
1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001
Tel: +91 51 2253 6555

Kolkata (Sarat Bose Road)
2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020
Toll-Free: 1800 103 0060

Kolkata (Salt Lake)
KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098
Tel: +91 33 4000 2766

Lucknow
4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001
Toll-Free: 1800 102 2505
Fax: +91 52 2407 1310

Ludhiana
SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001
Toll-Free: 1800 102 2506

Meerut
Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001
Tel: +91 12 1405 2255

Mumbai (Andheri East)
Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093
Toll Free: 1800 103 0080

Mumbai (Mahim West)
G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016
Toll-Free: 1800 103 0080

Mumbai (Opera House)
509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004
Tel:
+91 22 3000 4107
+91 22 3000 4114

Navi Mumbai
A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614
Tel:
+91 22 6673 6590
+91 22 6673 6595

Navi Mumbai - Vashi
G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705
Tel: +91 22 6793 9014

Mumbai (Malad)
Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064
Tel:
+91 22 2873 6001
+91 22 2873 6002

Mumbai (Thane)
Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601
Tel:
+91 22 2547 8031
+91 22 2547 8032
+91 22 2547 8033
+91 77 1891 4702
+91 77 1891 4703
+91 77 1891 4704
+91 77 1891 4705
+91 77 1891 4706
+91 77 1891 4707

Nagpur
277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010
Tel: +91 71 2661 8747

Nasik
2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002
Toll-Free: 1800 102 7804

Puducherry
Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001
Tel:
+91 41 3430 8747
+91 41 3234 8747

Pune
1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001
Toll-Free: 1800 102 7805

Patna
Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001
Tel: +91 61 2325 6126

Rajkot
Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001
Tel:
+91 28 1246 0955
+91 28 1246 0956
Mob: +91 8238 666 700

Raipur
Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College
Tel: +91 77 1403 9687

Ranchi
Ground Floor, Samudra Complex, Circular Road, Ranchi 834001
Tel: +91 65 1256 3134

Siliguri
2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema
Tel: +91 96 0998 1815

Surat
3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007
Toll-Free: 1800 102 7807

Shillong
PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya
Tel: +91 36 4222 1775

Shimla
Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001
Tel: +91 17 7265 3885

Secunderabad
139/38, United Building, Paradise Circle, Secunderabad 500003
Tel: +91 40 6638 7701
Mob: +91 92 4655 1600

Tirupati
Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh
Tel: +91 87 7664 1979

Udaipur
9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001
Tel: +91 29 4248 2755

Vadodara
Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007
Toll-Free: 1800 102 7808

Vapi
109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195
Tel: +91 26 0242 9444

Varanasi
Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010
Tel: +91 54 2240 0397

New York
60 East, 42 Street, 2029, New York, NY 10165, USA
Toll Free: 1-800-INDIA-10

San Francisco
2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA
Tel:
+1 925 242 2280
+1 925 242 2076
Fax: +1 925 242 2001

Sydney
India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia
Tel: 1300 66 4404

View More Information...

Customer satisfaction rating
31%
Complaints
2638
Pending
1173
Resolved
522
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So far so good - The company responded to our notifications and is working on resolving complaints.

MakeMyTrip India related photos (517)

MakeMyTrip India Complaints & Reviews

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Makemytrip India — not received the invoice for my flight ticket

 Vikram Subramani on Oct 18, 2017
I have booked a domestic flight ticket on sep 18th and i have completed my trip as well but still i dint received the in-voice for this trip. I have been following up with the mmt customer care since sep 22nd but getting the same response as wait for 24/48hrs and i have raised a complaint on mmt website and escalated to level 4 but still no luck. I don't know what is the meaning of escalation level in mmt. Are the people really work or simply passing the time. I have asked the customer care executive to transfer the call to his supervisor or manager but they said yes and kept my call hold for 20...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — holiday package - malaysia/singapore

 krishnakn-yahoo on Oct 17, 2017
Malaysia part was reasonably managed. The singapore part was badly managed.
- we were stranded (Just dropped) in bus stop in singapore. (Came in bus from malaysia - part of package)
- no one to pick up and drop at hotel. Bus driver was arrogant and mentioned he is just supposed to drop here.
- we were 8 of us and an infant. Few other families were stranded not knowing what to do. It was raining.
- we managed to get hold of mmt spoc in singapore after multiple phone calls.
- rohan - the spoc was very arrogant. He told us that "how am i supposed to when you are...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — money is deducted from account but not receiving any msg of booking

 Amodita Thakur on Oct 17, 2017
I have booked a room. And pay the bill online at a time.. Msgs not receive of booking a room.. But money is deducted from account.. After this helpline no. Is not respond and also customer care no. Bed experience form this site and i will never booking on this site again.. I also try to contact to customer care but not got respond.. I also call a helpline no. But it doesn't solve my problem... Loss of my money......
Complaint comments  Read comments Complaint category Other

Makemytrip India — holiday package

 airforce2 on Oct 17, 2017
1. I had booked a complete holiday package with makemytrip company. The package as advertised by the company included (For 4 people)
(I) return air fare
(Ii) hotel accomodation
(Iii) visa fees and charges
(Iv) activities at destination.

2. The cancellation policy clearly mentioned that in case cancellation of package is done before departure at least 50% of paid amount would not be refunded.

3. I made advance payments to the makemytrip holiday company. However, i was informed that there was some issue with my visa (For 01 pax only. 03...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — complaint against cab service

 sankets4 on Oct 17, 2017
We booked a cab from mmt from 30 september to 01 october. Mmt provided the detail that it is 540 km from delhi to mussoorrie and vice versa. Cab driver arrived at the pickup point. I called the driver and he stated that he has arrived at the pickup location and was expecting my call. We left delhi at 8:00 am and were expected to reach mussoorrie by 5:00 pm but we reached at our destination at 11 in the night. Driver drove at the speed of 50-60 kmps. When one of my fellow passengers asked him to drive a bit fast he shouted at her asking her to leave the cab and reach mussoorie from some other conveyance....
Complaint comments  Read comments [1]Complaint category Car Rental

Makemytrip India — car booking

 Nisha Sahil Mareja on Oct 16, 2017
Sir मैन एक कार शिमला से चंडीगढ़ जाने के लिए 15 oct समय 8.15 am के लिए बुक की थी make my trip ने बुकिंग भी confirm कर दी थी पर 14 oct रात 10 बजे make my trip पर फोन किया तो उन्होंने कहा बुकिंग कैन्सल की गई इस तरह हमे बहुत परेशानी हुई ...अगले दिन मुझे कार भी नही मिल पाई और मेरे कारोबार...
Complaint comments  Read comments [1]Complaint category Car Rental

Makemytrip India — train tickets refund

 Yashuchowdary on Oct 16, 2017
Sir i can book train tickets secunderabad to sainagar shirdi 14thoct with payment from mobikwi account 1600 in that mentioned super 600 pay with mobikwi account but there is no money add to my mobikwi account please send refund money to my mobikwi account, i won't refunded money within the 24hours, you need to money fast will book tickets again tickets
Thanking you sir,...
Complaint comments  Read comments Complaint category Railways

Makemytrip India — refunding of money for cancellation of flight on dated 13th oct.2017

 kevipopi on Oct 16, 2017
Dear sir/madam,
With due respect i wish to bring to your information that i have cancelled my tick of journey on dated 13th oct.2017 thought indio airlines to which i am still to get my refund money form your end.
Kindly lookinto the matter.
Booking date :9th oct.
Cancelled date 12th oct.
Numeric booking no:021735081515
Booking ref. No. Sirvhh.
Totel credit inr.7685.00

Thank you, kevipopi....
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — not refunding rest of my booking amount

 Darshan Beniwal on Oct 15, 2017
I would like to draw your kind attention to this matter me and my family went for vacation in jim corbett on the way we booked hotel monel's nest through mmt for two days and i booked a super deluxe room the hotel staff gives me a deluxe room because of this i wanted to cancel the booking but they had already taken two days of gst 4680 from me and denied to refund it.
The story is not end here.. After all this when we reached in our room.. The condition of the room was pathetic they were stinking like hell we are not able to stand there for a minute there are no locks on doors i have the...
Complaint comments  Read comments Complaint category Credit Cards

Makemytrip India — fraud cashback scheme run by makemytrip.com

 Ndc06 on Oct 14, 2017
I booked my international flight ticket with makemytrip.com (Mmt) on 20th august 2017. Mmt was running an cashback offer with hsbc credit card at that time. As per the terms and condition it was written that i will receive my cashback in 21 days. Its been 54 days but i haven't received my cashback.in the past one month, i have called their customer care 3 times (Every time i am given a different excuse, i can provide the excuses if needed), filed the complaint on their site thereafter escalated the complaint to the next level (For which i get standard response "we will get back to you in 48 hours")....
Complaint comments  Read comments [2]Complaint category Internet Services

Makemytrip India — bus booking id :nu26042992120449

 snr2005 on Oct 14, 2017
From dhio research and engineering pvt ltd we booked a bus ticket for mr. Sathyanarayan rao, mob # 9591877011from hyderabad to kakinada in dhananjaya bus on 12 october 2017. The bus departure time from afzul gunj was 9.00pm. But @4.42 pm on 12th oct 2017 i recieved a call from 08885058905 and he requested me to come @11.00pm to afzul gunj to board the bus. I asked him "when it will reach kakinada?" he said "at 9.00am onwords"
Then i told him that i have meeting @kakinada@8.15am. Imeediately he disconnected the phone. Then i tried on the same number but no one recieved. Then @4.47 pm some...
Complaint comments  Read comments Complaint category Unauthorized charges

Makemytrip India — deducted double amount for one booking and did not send me e ticket

 Asma Bano on Oct 14, 2017
2 days back i booked a cab.
It went on final pay at 998/-
I felt ok with it but my about was deducted twice from my account.
And i did not receive any e-ticket.
And i'm my trip section it shows i have no booking done yet.

This annoys.
You don't even reply the mails on time. My complain is there as well.
I've to leave on monday n i've no confirmation....
Complaint comments  Read comments Complaint category Other

Makemytrip India — excessive charge

 Shailz on Oct 13, 2017
I made a booking through make my trip on 22nd september for a flight delhi to adelaide. It was costing me 37500 including taxes, surcharge and convinience charge. And there was a code given which reduced this amount to 35000.
On the final payment page i was asked to pay this amount of 35000. When i confirmed the payment, my card was deducted with 37500.
How can they deduct 37500 when i am affecting to pay 35000??? I immidiately reported the issue. They assure me after verification, i would get the excessive amount back
After 21 days they have come up with the explanation that...
Complaint comments  Read comments [1]Complaint category Airlines

Makemytrip India — deducted refundable amount is very high

 elayaraja palanivel on Oct 13, 2017
I was booked ticket through mmt. (Makemytrip). Later i cancelled my ticket.
I spoke to customer executive person, he explained total deduction is rs.2000 for airline + 648 for mmt. Today i got refundable amount with deducted amount of rs.4448 which is more than 100%. Again i spoke to customer executive. She told rs.1200 for mmp (For deduction). What is the use of this portal. If i booked directly through airline portal, i could detected only 2000. But my bad luck i used mmt to book ticket. This is very very very very very very very very very very worst service.

Im very very upset...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — makemytrip id: nr2151237893492 makemytrip id: nr2151237893572

 Pradeep Dutt on Oct 12, 2017
Am reaching out to you in complete desperation and frustration. Could you please help me connect with the right person at mmt. Have spend two days trying to work on this issue. My two bookings are not reflected on my account and am not able to cancel them. Makemytrip id: nr2151237893492 makemytrip id: nr2151237893572 some thing is wrong and as a customer it is feeling of against the wall. Kindly help. Regards, pradeep dutt. Pradeep@yahoo.com 9868892465...
Complaint comments  Read comments Complaint category Railways

Makemytrip India — booking ticket

 Abhas Singhal Hissaria on Oct 12, 2017
On 12 oct i was trying to book a flight from pune to jaipur and while the time of booking the flight which i was trying to book was not able to book and error message got displayed. I tried something about 10 times, the same error message was displayed and then i tried to book a flight whose fare was 10000 that i was able to book and i was asked to fill my details and whole process... When i contact customer care to adviser name rita mujumdar she told me to book directly from airlines.. Instead of helping me out she told just send me the screenshots on the mail that too was a feedback mail. I told...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — wrong recommendation of room provided by make my trip

 Manishwadhwa22 on Oct 12, 2017
Subject - booking id nh2003363908592, wrong recommendation.

We booked for a room using makemytrip website with above mentioned booking id. I specified in the website while making the booking that there are 2 adults age 30 and 37 and also there is a child of 6 years old.

Despite provided above information makemytrip website recommended us a twin bedroom in four points sheraton hotel, agra with no bed for my child to sleep on.
When we reached hotel, front office staff refused to give us a bed as they say we booked for twin room only and for child's bed we need...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — hotel room booking done with breakfast at patong, but got room without breakfast

 RonnieS on Oct 11, 2017
I have planned a trip to thailand in february'18 and booked a room at patong mansion hotel for phuket days with booking id : nh7003064555863.

I have booked superior room. It was showing free breakfast among all the amenities while clicking the link for 'see all amenities' (Screenshot attached).
To make sure, i called up makemytrip support contact number and inquired about the room. As soon as he confirmed me regarding the breakfast, i have booked the room as he mentioned that if there breakfast is mentioned in the web-site, breakfast will be provided for sure. If there is any...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — refund not being made

 Chytra Bettegowda on Oct 11, 2017
I had booked a hotel from mmt for 29th sep - 3rd oct. Sreelekha from mmt had promised that the hotel accomodates 3 adults and 1 child of 12 years old. After going to the hotel, they didnt allow us as mmt had booked a very small room. I had to pay a cash of 3540 /- to the hotel.

Post returning, sreelekha took my hdfc account and promised that this amount will be refunded in 5 working days time.

Today i check the amont of 2800/- is refunded to my american express card and they are saying 750 is in the mmt wallet. After this horrible experience with mmt, why would i...
Complaint comments  Read comments Complaint category Credit Cards

Makemytrip India — sbi credit card cashback not received

 sgoyal87 on Oct 11, 2017
Hi i have booked a holiday package with booking i'd - nl20826516607 and it was committed to me that a cashback of 10% of the total amount paid using sbi credit card will be credited to my account after my trip gets over.
But its been two months after my trip is completed but have not received the cashback and my representative from mmt is also not responding to my emails. Even the customer care is not resolving this issue and they have no update on where is it sucked. When mmt is not capable of processing the cash back why u r bringing these fake offers. At the time of booking mmt ppl talk...
Complaint comments  Read comments Complaint category Travel & Vacations

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