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MakeMyTrip India
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 49%
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MakeMyTrip India Customer Care

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747  [All other major operators]
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308
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234
1800 118 747  [MTNL/BSNL phones]
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95
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124

Phone:
Phone:
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193

Additional info

Ahmedabad (CG Road)


4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009

Toll-Free: 1800 103 0020



Aurangabad

Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001

Tel: +91 24 0660 9594



Ahmedabad (Maninagar)

3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008

Tel:

+91 79 4030 4131

+91 79 4030 4136



Ahmedabad (Sahibaug)

1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004

Tel:

+91 79 4009 8747

+91 79 4009 8754



Anand

105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001

Tel: +91 26 9224 5909



Allahabad

G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001

Tel: +91 53 2226 0248



Bardoli

117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601

Tel: +91 26 2222 5757



Bangalore (Residency Road)

Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025

Toll-Free: 1800 103 0040



Bangalore (Vidyaranyapura)

#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097

Tel: +91 80 6555 5952



Bikaner

F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001

Tel: +91 15 1220 1128



Bhubaneshwar

B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa

Tel:

+91 67 4254 7853

+91 67 4254 7339



Bhopal

2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016

Tel:

+91 75 5422 3687

+91 75 5242 9860



Bhuj

Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001

Tel:

+91 28 3222 7722

+91 75 6765 5500

+91 95 3754 4566



Chandigarh

SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018

Tel: +91 17 2432 0000



Chennai

Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006

Tel: +91 44 4261 8747



Chennai (Adyar)

No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020

Tel: +91 44 4905 0505

Toll-Free: 1800 103 9691



Chennai (Tambaram Store)

No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045

Tel:

+91 44 2241 7747

+91 90 4209 7747



Coimbatore

551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002

Tel:

+91 42 2438 5767

+91 42 2436 5767

Fax: +91 42 2427 5767



Cochin

Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017

Tel:

+91 48 4441 1222

+91 48 4646 2222

+91 96 4565 7111

+91 95 6713 4444



Dehradun

24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand

Tel: +91 13 5272 5533

Mob: +91 89 7907 7044



Delhi

UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027

Toll-Free: 1800 102 3060



Delhi (Rohini)

216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085

Tel:

+91 11 4751 1301

+91 11 4751 1302

+91 11 4751 1303

Mob: +91 95 9910 5789



Delhi (Connaught Place)

F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001

Tel:

+91 11 4152 0337

+91 11 4152 0338



Durgapur

A/2 Nandalal Bithi, City Centre, Durgapur 713216

Tel: +91 81 1660 4614



Guwahati

Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005

Tel: +91 36 1246 8747



Gurgaon (Udyog Vihar)

Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016

Toll-Free:

1800-11-8747 - From MTNL/BSNL phones

1800-102-8747 - All other major operators



Gurgaon (Near Galleria Market)

4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002

Tel: +91 12 4717 7417



Hyderabad

1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034

Toll-Free: 1800 103 3070



Hosur

Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109

Tel:

+91 43 4460 6666

+91 43 4460 8747



Indore

Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001

Toll-Free: 1800 102 2504



Jabalpur

2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur

Tel: +91 76 1403 8747



Jaipur

Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017

Tel:

+91 14 1405 4646

+91 14 1405 4647



Jalandhar

Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump

Tel:

+91 18 1463 5000

+91 93 1609 3629

+91 99 1557 7687



Jodhpur

131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003

Tel: +91 29 1277 0613



Jamnagar

143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008

Tel:

+91 28 82676061

+91 28 82676062

+91 28 82676063

+91 28 82676066



Jammu & Kashmir

Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)

Tel: +91 19 1247 9260



Kanpur

1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001

Tel: +91 51 2253 6555



Kolkata (Sarat Bose Road)

2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020

Toll-Free: 1800 103 0060



Kolkata (Salt Lake)

KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098

Tel: +91 33 4000 2766



Lucknow

4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001

Toll-Free: 1800 102 2505

Fax: +91 52 2407 1310



Ludhiana

SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001

Toll-Free: 1800 102 2506



Meerut

Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001

Tel: +91 12 1405 2255



Mumbai (Andheri East)

Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093

Toll Free: 1800 103 0080



Mumbai (Mahim West)

G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016

Toll-Free: 1800 103 0080



Mumbai (Opera House)

509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004

Tel:

+91 22 3000 4107

+91 22 3000 4114



Navi Mumbai

A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614

Tel:

+91 22 6673 6590

+91 22 6673 6595



Navi Mumbai - Vashi

G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705

Tel: +91 22 6793 9014



Mumbai (Malad)

Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064

Tel:

+91 22 2873 6001

+91 22 2873 6002



Mumbai (Thane)

Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601

Tel:

+91 22 2547 8031

+91 22 2547 8032

+91 22 2547 8033

+91 77 1891 4702

+91 77 1891 4703

+91 77 1891 4704

+91 77 1891 4705

+91 77 1891 4706

+91 77 1891 4707



Nagpur

277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010

Tel: +91 71 2661 8747



Nasik

2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002

Toll-Free: 1800 102 7804



Puducherry

Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001

Tel:

+91 41 3430 8747

+91 41 3234 8747



Pune

1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001

Toll-Free: 1800 102 7805



Patna

Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001

Tel: +91 61 2325 6126



Rajkot

Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001

Tel:

+91 28 1246 0955

+91 28 1246 0956

Mob: +91 8238 666 700



Raipur

Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College

Tel: +91 77 1403 9687



Ranchi

Ground Floor, Samudra Complex, Circular Road, Ranchi 834001

Tel: +91 65 1256 3134



Siliguri

2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema

Tel: +91 96 0998 1815



Surat

3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007

Toll-Free: 1800 102 7807



Shillong

PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya

Tel: +91 36 4222 1775



Shimla

Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001

Tel: +91 17 7265 3885



Secunderabad

139/38, United Building, Paradise Circle, Secunderabad 500003

Tel: +91 40 6638 7701

Mob: +91 92 4655 1600



Tirupati

Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh

Tel: +91 87 7664 1979



Udaipur

9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001

Tel: +91 29 4248 2755



Vadodara

Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007

Toll-Free: 1800 102 7808



Vapi

109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195

Tel: +91 26 0242 9444



Varanasi

Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010

Tel: +91 54 2240 0397



New York

60 East, 42 Street, 2029, New York, NY 10165, USA

Toll Free: 1-800-INDIA-10



San Francisco

2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA

Tel:

+1 925 242 2280

+1 925 242 2076

Fax: +1 925 242 2001



Sydney

India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia

Tel: 1300 66 4404



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Customer satisfaction rating
49%
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5326
Pending
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Resolved
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I could not catch with above flight as my society was under containment zone and accordingly was sealed and no entry or exit was allowed. So please check with airline if the above can be amended or cancelled
regards
prakash [protected]

Complaint Status


[Apr 10, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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    Due to my society fall under containment zone i could not travel and accordingly I spoke to The Grand Mamta Hotel and they told me they are ready to amend my above booking for any future date and since I had made booking through makemytrip, they suggested me to email you. So please contact The Grand Mamta for amendment of my above booking so that I can utilize the above booking in future. Please do the needful at your earliest
    Thanks and regards
    Prakash [protected]

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    [Apr 10, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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      I have booked two ticket thru make my trip frm chennai to dehradun @RS 14292/ but indigo cancelled the flight and refunded...
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      Hi
      This is for a particular booking
      MMT has transferred INR 59, 722 out of the INR 84, 002 (approx.) that was to be refunded. INR 24, 280 has not been refunded to me yet
      Also, I spoke to MMT agent (when they called) and explained
      The agent promised to escalate the issue, send an email and also promised a call back. Nothing done so far
      The call was from this number: +[protected]

      No email address and they don't come on call. So, I am not sure how to contact them

      I have sent them all the details they need.

      Regards,
      Kamal

      Complaint Status


      [Apr 09, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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        I want to submit Complaint Positive Review Neutral Comment
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        I have Cancelled my flight booking and that refund amount is credited to my MakeMyTrip wallet. Now that amount is not getting...
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        I have booked flight through makemytrip on 24th march and it got cancelled due to pandemic (Corona virus) and i have requested...
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        Hello,
        due to covid lockdown flight were not operational on 3rd April . Then ticket auto cancelled. But not yet received...
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        I booked 1 flight tkt frm delhi to dibrugarh bit i was charged twice.. nowhere is the contact number of the executive

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        [Apr 07, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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          Dear team
          I had Made A Holiday Booking With make my trip including Flights ...MY AIRLINES COMPANY HAVE REFUNDED MY TICKET BUT FUND NOT YET TRANSFERED BY MAKE MY TRIP ...MY SOURCIING CARD IS ALSO CHANGED FROM WHERES I HAD MADE THE PAYMENT

          MY PNR NUMBER WAS P3HNGY
          MY BOOKING ID WAS NL[protected]
          Not refunded
          Not refunded

          Complaint Status


          [Apr 07, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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            I want to submit Complaint Positive Review Neutral Comment
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            Hello team, I had booked a hotel room on 27th march on make my trip.com hotel named francisco sunshine hotel Goa.
            As we visited the hotel there was no electricity no fans or AC so we did not check in the hotel room.
            After that i checked for the cancellation of room i did not find on the app.. As i did not checked into the hotel you should, t charge for the room as the main reason was electricity problem.
            At that time payment was made to you by lazypay which they are asking from me now so i request you to look into this seriously & resolve the issue .
            The Booking ID - NH[protected]
            The Invoice No - MH06HL[protected]
            Thankyou
            Shreeyas Chhachwale
            contact -[protected]

            Complaint Status


            [Apr 06, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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              NF[protected] Refund I realize make my trip is worst service provider in recent circumstance, I had wallet money 5683 since...
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              I have refund four ticket but i got only 1 ticket refund, i give the ac no all same but the they written the last 2 digit no incorrectly .. Please can you do something to get my refund back. The last digit should be 49 but its written 42
              Refund ticket

              Complaint Status


              [Apr 06, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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                I had booked tickets Goa Air -G8 247 for 4 people from bhuvaneshwar to Mumbai on 13 Jan 2020 for travel on 19th APRIL 2020...
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                Total waste of money, covid protocol is not followed, no hygiene, temperature check,
                breakfast was not at all good,
                Near the entrance, parking and entrance to swimming pool beer and wine bottles were lying.
                My checking was at 6.00pm, I was searching the hotel from 3pm but they call me at 5. 00 pm. and reached at 6.00pm, after coming to hotel charge my mobile removing mobile from ultra power saver I saw WhatsApp up the location of the Mmt has send.
                While checking out 8.am I have requested them to send some one to carry baggage to my call no response for half an hour. I have carried my baggage from first floor to parking locations.

                Not even sanitizer provided

                I will give negative ratings on face hotels reception, if anybody will ask me

                Worst experience in my life time.

                I need thanks only one guy that is security guy

                They close swimming pool, spa, library, indoor games.

                Get Outlook for Android

                Complaint Status


                [Apr 05, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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                  Hi iam yesterday bus booking amout will debited but no conform booking my amout retrun possible reply me and iam again another payment will bus booking but iam 1st payment refund no response no any msg sir iam 1st amout charge Req/cheque no:[protected]IGAKWKTIY3 this amout transfer number pls help Me refund reply me
                  Payment issued l

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                  [Apr 05, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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                    Pls my email [protected]@gmail.com reply me fast my booking morg 3 tickets but amout will debited in my account who day returns refund possible tell me tha ans
                    Amount will be debited but no conform ticket

                    Complaint Status


                    [Apr 04, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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                      My Flight booking ID NF[protected] was cancelled by the Airline on 26/3/2021 and I have received a message from Make my...
                      Helpful

                      I had a booked a hotel and after a reason i cancelled the booking before the cancelled time period and then i got a msg from makemytrip that is.. Your refund send your payment account between 29/03/2021 to 01/04/2021 but they don't refund yet.
                      Refund not get yet.

                      Complaint Status


                      [Apr 04, 2021] MakeMyTrip India customer support has been notified about the posted complaint.
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