MakeMyTrip India Customer Care
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 43%
Submit a Complaint
3132
COMPLAINTS

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747  [All other major operators]
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243
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138
1800 118 747  [MTNL/BSNL phones]
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72

Phone:
Phone:
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118

Additional info
Customer Support

F.A.Q.

Contact Details

Branches & Offices

Ahmedabad (CG Road)
4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009
Toll-Free: 1800 103 0020

Aurangabad
Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001
Tel: +91 24 0660 9594

Ahmedabad (Maninagar)
3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008
Tel:
+91 79 4030 4131
+91 79 4030 4136

Ahmedabad (Sahibaug)
1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004
Tel:
+91 79 4009 8747
+91 79 4009 8754

Anand
105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001
Tel: +91 26 9224 5909

Allahabad
G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001
Tel: +91 53 2226 0248

Bardoli
117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601
Tel: +91 26 2222 5757

Bangalore (Residency Road)
Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025
Toll-Free: 1800 103 0040

Bangalore (Vidyaranyapura)
#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097
Tel: +91 80 6555 5952

Bikaner
F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001
Tel: +91 15 1220 1128

Bhubaneshwar
B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa
Tel:
+91 67 4254 7853
+91 67 4254 7339

Bhopal
2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016
Tel:
+91 75 5422 3687
+91 75 5242 9860

Bhuj
Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001
Tel:
+91 28 3222 7722
+91 75 6765 5500
+91 95 3754 4566

Chandigarh
SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018
Tel: +91 17 2432 0000

Chennai
Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006
Tel: +91 44 4261 8747

Chennai (Adyar)
No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020
Tel: +91 44 4905 0505
Toll-Free: 1800 103 9691

Chennai (Tambaram Store)
No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045
Tel:
+91 44 2241 7747
+91 90 4209 7747

Coimbatore
551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002
Tel:
+91 42 2438 5767
+91 42 2436 5767
Fax: +91 42 2427 5767

Cochin
Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017
Tel:
+91 48 4441 1222
+91 48 4646 2222
+91 96 4565 7111
+91 95 6713 4444

Dehradun
24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand
Tel: +91 13 5272 5533
Mob: +91 89 7907 7044

Delhi
UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027
Toll-Free: 1800 102 3060

Delhi (Rohini)
216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085
Tel:
+91 11 4751 1301
+91 11 4751 1302
+91 11 4751 1303
Mob: +91 95 9910 5789

Delhi (Connaught Place)
F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001
Tel:
+91 11 4152 0337
+91 11 4152 0338

Durgapur
A/2 Nandalal Bithi, City Centre, Durgapur 713216
Tel: +91 81 1660 4614

Guwahati
Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005
Tel: +91 36 1246 8747

Gurgaon (Udyog Vihar)
Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016
Toll-Free:
1800-11-8747 - From MTNL/BSNL phones
1800-102-8747 - All other major operators

Gurgaon (Near Galleria Market)
4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002
Tel: +91 12 4717 7417

Hyderabad
1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034
Toll-Free: 1800 103 3070

Hosur
Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109
Tel:
+91 43 4460 6666
+91 43 4460 8747

Indore
Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001
Toll-Free: 1800 102 2504

Jabalpur
2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur
Tel: +91 76 1403 8747

Jaipur
Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017
Tel:
+91 14 1405 4646
+91 14 1405 4647

Jalandhar
Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump
Tel:
+91 18 1463 5000
+91 93 1609 3629
+91 99 1557 7687

Jodhpur
131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003
Tel: +91 29 1277 0613

Jamnagar
143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008
Tel:
+91 28 82676061
+91 28 82676062
+91 28 82676063
+91 28 82676066

Jammu & Kashmir
Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)
Tel: +91 19 1247 9260

Kanpur
1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001
Tel: +91 51 2253 6555

Kolkata (Sarat Bose Road)
2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020
Toll-Free: 1800 103 0060

Kolkata (Salt Lake)
KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098
Tel: +91 33 4000 2766

Lucknow
4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001
Toll-Free: 1800 102 2505
Fax: +91 52 2407 1310

Ludhiana
SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001
Toll-Free: 1800 102 2506

Meerut
Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001
Tel: +91 12 1405 2255

Mumbai (Andheri East)
Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093
Toll Free: 1800 103 0080

Mumbai (Mahim West)
G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016
Toll-Free: 1800 103 0080

Mumbai (Opera House)
509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004
Tel:
+91 22 3000 4107
+91 22 3000 4114

Navi Mumbai
A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614
Tel:
+91 22 6673 6590
+91 22 6673 6595

Navi Mumbai - Vashi
G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705
Tel: +91 22 6793 9014

Mumbai (Malad)
Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064
Tel:
+91 22 2873 6001
+91 22 2873 6002

Mumbai (Thane)
Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601
Tel:
+91 22 2547 8031
+91 22 2547 8032
+91 22 2547 8033
+91 77 1891 4702
+91 77 1891 4703
+91 77 1891 4704
+91 77 1891 4705
+91 77 1891 4706
+91 77 1891 4707

Nagpur
277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010
Tel: +91 71 2661 8747

Nasik
2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002
Toll-Free: 1800 102 7804

Puducherry
Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001
Tel:
+91 41 3430 8747
+91 41 3234 8747

Pune
1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001
Toll-Free: 1800 102 7805

Patna
Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001
Tel: +91 61 2325 6126

Rajkot
Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001
Tel:
+91 28 1246 0955
+91 28 1246 0956
Mob: +91 8238 666 700

Raipur
Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College
Tel: +91 77 1403 9687

Ranchi
Ground Floor, Samudra Complex, Circular Road, Ranchi 834001
Tel: +91 65 1256 3134

Siliguri
2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema
Tel: +91 96 0998 1815

Surat
3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007
Toll-Free: 1800 102 7807

Shillong
PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya
Tel: +91 36 4222 1775

Shimla
Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001
Tel: +91 17 7265 3885

Secunderabad
139/38, United Building, Paradise Circle, Secunderabad 500003
Tel: +91 40 6638 7701
Mob: +91 92 4655 1600

Tirupati
Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh
Tel: +91 87 7664 1979

Udaipur
9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001
Tel: +91 29 4248 2755

Vadodara
Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007
Toll-Free: 1800 102 7808

Vapi
109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195
Tel: +91 26 0242 9444

Varanasi
Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010
Tel: +91 54 2240 0397

New York
60 East, 42 Street, 2029, New York, NY 10165, USA
Toll Free: 1-800-INDIA-10

San Francisco
2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA
Tel:
+1 925 242 2280
+1 925 242 2076
Fax: +1 925 242 2001

Sydney
India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia
Tel: 1300 66 4404

View More Information...

Customer satisfaction rating
43%
Complaints
3132
Pending
1081
Resolved
1083
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

MakeMyTrip India Complaints & Reviews

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Makemytrip India — refusing to delete my account

 sdkds on Feb 20, 2019
I have been communicating with make my trip for several weeks now. They cancel trips after receiving payment, give me fake email addresses, keep me on hold for hours, do not respond to emails. Now they are refusing to delete my account unless i send my gov id. No where in their legal user agreement does it state i need to give my gov id to delete my account. When i ask for an address to send a legal notice, they refuse to give it. I will not rest until my account is deleted, and i will not give them any id as i believe they will misuse it. I cannot give a complaint number as the representatives...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — no transparency in refunds

 Subhrajeet gupta on Feb 20, 2019
Inspite of telling me before cancellation that i am entitled to a refund, the company is refusing to pay the same upon cancellation. On subsequent complaints again reassuring with a promise in an email that i am eligible for a refund, they reply back again on following up that there will be none. When i again ask for a receipt, they fail to provide one. No transparency in communication, faulty services offered...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — hotel cleanliness and service

 Job t shajan on Feb 20, 2019
Iam job t shajan & iam from trivandrum. We had booked a hotel in chennai named clarion near us consulate, which is a 4 star hotel. We r 3 people in 1 room. U charged me around 5300rs per night
My compliants
1. They just give me a mattress without a cot. What iam i supposed to do.. U want me to lie in the floor.
2. The bathroom is very untidy. How iam i supposed to take a bath in that.
After paying this much amount, this is the services what i get from makemy trip and the hotel staff
This is absolutely ridiculous & disgusting...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Makemytrip India — amount deducted twice for online flight booking

 Vismay Radhakrishnan on Feb 20, 2019
I did 2 flight bookings on 19 feb, 2019. For both my bookings i paid by google pay. First transaction for both the booking was showing failed. So i did the payment again. But the amount was deducted twice from my account. It seems to be a bug in the app. Eventhough it shows the transaction is cancelled, the amount debited is not refunded back. And there is no way to raise a complaint of this seriousness. All the customer care portals show flight related automated services. The amount needs to be refunded back....
Complaint comments  Read comments [1]Complaint category Airlines

Makemytrip India — trip to shimla manali completely ruined by mmt

 Needhii on Feb 19, 2019
My trip to shimla and manali was completely ruined by mmt. Their service is very poor and they dont consider the complaints of the customer seriously. The trip was managed by their vendor who denied some of the important inclusions of our package but lied to mmt about it.
And its disappointing from mmt that they are not considering the complaints of their customer but is supporting vendor who is having a low morale.
Driver refused to go to hotel in shimla and we had to take a lift from some random people, hotel ppl didnt serve us dinner on arrival although that was included in package.
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — harassment to pay additional amount for holiday package

 Preeti.Gupta on Feb 19, 2019
I booked a package for 1.9l with makemytrip and paid an initial amount of 1.33l immediately. 2 days later i got a call from garima from makemytrip that this price was quoted erroneously and i will have to pay additional 20k to secure my booking. I declined to pay this and then her manager kanika arora from makemytrip called me and said that if i don’t pay the additional 20k my current booking will be cancelled and my entire paid amount of 1.33l will not be refunded. This is a complete harassment....
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — makemytrip visa services

 Debdutta Pal on Feb 18, 2019
This is a story of two people who wanted to visit Singapore.
We planned this trip for my boyfriend’s birthday. Visiting Singapore Zoo and SEA have been on his bucket list since a long time and I would not miss any opportunity to visit Universal Studios, and thus, the idea of this trip was born. We saved up for a couple of months and were very eagerly looking forward to this trip.
We made one mistake while planning this trip, which was choosing MakeMyTrip for our ticketing and visa needs. A mistake which was going to make us terribly regret, ever considering, going on this trip.
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — payment got done but ticket not booked

 Anis Das on Feb 17, 2019
Dear sir
I bought one ticket of indigo (Flight no. 6e-866), travelling from lucknow to kolkata on 10th march at 19:05-20:55 at around 10:45 pm on 16/02/2019.. Due to some reason the payment process (Via paypal) got completed but the ticket booking was not done. Details of the payment:
Invoice id: nf[protected]p1
Item amount: rs 4110
Transaction id: 6l413877n87449154
Copy of the invoice is attached with this mail
Please look into this matter as soon as possible
Mob no. While booking: [protected]
Email id while booking: anishdas994@gmail.com...
Complaint comments  Read comments [1]Complaint category Airlines

Makemytrip India — booked cab service from kochi to alleppey - driver put us in huge trouble

 sakthiloga on Feb 17, 2019
I booked cab through mmt from cochin to alappuzha (Karela) on 26th dec 2018. Booking id : nc[protected].

I made a call to the driver 1.5 hour before the journey. The number was busy. I just called him number of times after frequent intervals. He didn't pickup any of my call. Most of the time his mobile was busy. I shared my location to his whatsapp, he saw that but no response. Some times he cut the call. I could'n believe this kind of attitude from a service provider like mmt.

My family booked a combined boathouse at alappy. So, we wanted to reach on-time and...
Complaint comments  Read comments Complaint category Car Rental

Makemytrip India — in1b1544681740905

 Abhinav Pancholi on Feb 16, 2019
Hi,

1. I booked a srilanka trip for 4 including visa charges. However i had to pay visa charges 25usd for my father again due to wrong dob given by mmt team.

2. Also i was promised an suv for local travel in srilanka however i was given an uncomfortable passenger mobile.

My wife is pregnant and travel became very uncomfortable and risky. I kept calling make my trip but they didnt help.

I have all the evidences emails with me. Please help.

Make my trip not only robbed me off roughly 35- 40 thousand inr but also put my wife's...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — cancellation of train ticket booked - make my trip ref. nr262261862624259 and nr261901920791886

 Ramrajks on Feb 15, 2019
I booked 4 train tickets through makemytrip india. Out of the 4 tickets, i wanted to cancel 2 tickets booked on 11/01/2019 from 12/01/2019 onwards but failed repeatedly.

The following is the detail of bookings to be cancelled.

1) make my trip booking reference is nr[protected] and pnr no.[protected] and transaction id: [protected] of irctc.

2) make my trip booking reference is nr[protected] and pnr no.[protected] and transaction id:[protected] of irctc

In mobile app. Or internet site while selecting cancel bookings or my...
Complaint comments  Read comments [1]Complaint category Railways

Makemytrip India — cab driver refused to bring us back from auli to noida

 priyanka gola on Feb 15, 2019
I booked a cab from Noida to Auli for to and fro journey through makemytrip on 19th Jan'19 to 24th Jan'19. We paid the whole amount at the time of booking. Cab was 4 hours late due to which our whole trip destroyed. We missed our cable lift from Josimath to Auli and had to go with cab till Auli. In next two days due to snowfall cab got stuck there and we informed the same to MMT and we were told to pay Rs 5000/- extra to driver to get the cab in Josimath. We arranged to pay that amount to driver through someone else. After getting money from us driver refused to bring us back from Auli to Noida
Complaint comments  Read comments Complaint category Car Service Centers

Makemytrip India — nl2206421608297 fraud on luggage booking

 KaranTeotia on Feb 15, 2019
Nl[protected]
We booked an international package to bali from india via make my trip. The mmt team confirmed that the additional luggage of 20 kilos will be included in the trip by paying 8500 rupees extra. At the time of departure the mmt team booked one sided luggage in rupees 4080 and assured us that the return luggage of additional 20kg will also be booked by them in approximately 4500 rupees. Now, the vacation is about to end and the mmt team is not reverting on this issue. The baggage team in bali is asking for 25000 rupees for the same 20kg luggage.
We’ve been trying to...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — booking id nf22696162668063 return flight canceled

 Bobby Jones on Feb 15, 2019
Hi this is bobby i have made a booking booking id nf[protected] and return flight is with jet airways that flight is canceled by the airways sent an email i was try ing to reach the customer care but there is no option to talk with anyone i logged a complaint via chat your reference id[protected]

I want to modify the tickets booked no one is responding online or there is no other way to escalate the issue to customer care executive pls try to log a complaint against makemytrip website and try to help me o...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — captured incorrect customer name

 Rohini Kawade on Feb 14, 2019
I made the bookings for my husband using makemytrip website on 14th february 2019.
I put in all the details and verified the same for correctness.
Once the ticket was booked i checked the name and noted that the login name was picked up as the traveller name onto the flight ticket.
I tried calling makemytrip customer service and updating the same however the site asks to connect with the airlines to update the name and the airline suggests that the names cannot be changes as per the policy.
Due to a bug on the makemytrip site which picks up the login name instead of passenger...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — referral amount not received

 Sayyad Farhaan on Feb 13, 2019
Make my trip provides refer and earn policy. According to which a person gets Rs. 100 as experience voucher + Rs. 300 as my cash, when the person who is referred completes his first trip using Make my trip app. I refferd my friend to download make my trip app. He downloaded the app and i got experience voucher of Rs. 100 later on he travelled to pune using make my trip app. After his trip i was suppose to get Rs. 300 in my cash.
I did not got any response from make my trip on this issue.
Farhaan.sayed1@gmail.com is my registered email id...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — harassment/cheating.

 Punyanshu Naha on Feb 12, 2019
Make my trip is harassing me as follows :
1. Earlier i have booked shakun hotel and resorts from 29.12.2018 to 01.01, 2019 and paid rs. 32, 063.00. |on inquiry from said hotel it was intimated that the hotel is closed. It is not understood how the said hotel was booked? And invoice was send for rs.10, 975.00, (Copy enclosed).
2. Same was informed to and shakun hotel & resorts was booked for rs, 10975 in lieu of that, and only rs. 6, 600.00 was refunded in place of 21, 088.00 (32, 063.00 - 10, 975.00). As per their guidance i have cancelled that hotel on line. On inquiry, it was intimated...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — non providing of room @ bangalore at the requested time & requested facility

 AVITTAM TRAVELS Kulappully on Feb 11, 2019
My Daughter Akhila, booked a Room thru your site in OYO 16744 (LIVE IN CASTLE), Booking ID is NH[protected], Check in date was 08/02/2019 Friday @ 12.00. We reached there at 12.00 but they won't be able to provide the Room for us, waited up to 16.00 Hrs and the provided a Single bed Room for us. But we rejected the same and obtained another Specified Room in Other Hotel @ Bangalore.

This we have informed you and OYO Peoples at the same time. Regret to inform you that you were not interested to refund the amount which we had paid thru Internet Banking. Hence we may compelled to...
Complaint comments  Read comments [3]Complaint category Other

Makemytrip India — airfare

 SonikaG on Feb 9, 2019
This is regarding my dubai return ticket oe1tua booked through make my trip. I am very disappointed with the airfare paid. I realized that i have paid costliest fare for the spicejet flight booked. This ticket was available at other sites at less than rs. 13000 and other credit card offers are also there. I have booked my ticket 69 days before flight still i have paid highest fare due to choosing make my trip for my booking. I was charged rs. 899 as convenience fee which is also unfair. I am very unhappy with make my trip fare and will give double thought before booking my trips through make my...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — money deducted but ticket not booked - request for refund

 Siddharth Agrawal007 on Feb 9, 2019
Hi team,

I booked a flight with make my trip, details:-

Indigo departing 10/02/2019 00:45 arriving 02:05 pnq to nag
Flight no. 6e 284,

My bank account with bank of india
Account no. [protected]

The money is deducted but the flight is not booked, hence please help me get my refund.

Total amount paid in rupees 13237/-
My make me trip registered mobile number is : [protected]

And registered email id is : sid761940@gmail

*please help me in getting my refund*"...
Complaint comments  Read comments Complaint category Airlines

Recently Discussed

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amount deducted twice for online flight booking
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non providing of room @ bangalore at the requested time & requested facility
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refusing to delete my account
1 days ago
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cancellation of train ticket booked - make my trip ref. nr262261862624259 and nr261901920791886
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harassment to pay additional amount for holiday package

Featured Complaints