MakeMyTrip India Complaints & Reviews

2 E-class tkts costin Rs. 20, 862 for journey between DEL & LKO on 15/4/2022 by Indigo Air Lines were cancelled at 19.22 hrs of 14/4/2022, As per printed conditiond in the tkts only Rs 300 per tkt was to be deducted. But a refund of only Rs. 3, 9334 was received, whereas it should be Rs. Rs. 20, 862 - Rs. 600 = Rs. 20, 262. Thus, a balance amount of Rs. 20, 262 - Rs. 3, 934 = Rs. 16, 328 is still to be refunded....

We approached makemytrip to suggest us good trip package for thailand, bali and maldives. We didnt feel suggested packages from agent were worth. We decided not to go with that. The agents keep calling and later started behaving rude and shouting on me and my wife. I feel we are not bound to take makemytrip packages and we only requested for it. So, makemytrip should consider this.

Agent name is Akshay and his phone no is [protected]br...

Reference No.[protected] With reference to above complaint number, we have booked a ticket from chennai to Bengaluru on 12th June 9.00am in Make my trip.com. Payment got deducted and ticket confirmation not received. Customer care informed us to wait till 24 hours, if ticket not received then they will refund with in 72 hours and asked us to book new ticket. We have booked new ticket and travelled. However even after multiple follow...

Refund request for flight booking id: nf7i9ivsh6a3nret3533

my spicejet flights were rescheduled and asked for refund since last 3 days. They are giving excuse as airlines has not paid them. I am sure that mmt is lying and keeping my money with them as i have proof as follows
i had booked same flight same sector on same day for my wife on different travel booking app called cleartrip.Com. I asked them for refund and within...

I booked andaman trip with makemytrip to travel in feb 2022 but had to reschedule to april due to covid .
I had originally paid in credit card and since i had to get it rescheduled they provided a gift card of equivalent amount and i had to pay additional money via amazon wallet as trip was more expensive this time .

On my trip starting 3rd april they cancelled few activity and provided the refund of rs 3900 again...

Refund Pending as bus was cancelled from service provider.

Booking ID - NU[protected]
Date - 18/05/2022
Bus Booking Service provider - Dolphin travel house (62748) - A/c-sleeper
Amount Pending - Rs. 1344/-
PNR No[protected]

Kindly process the refund at earliest....

Hi,

I don't know where I go with my concern, so I am writing to all the email addresses I have got to raise my voice over here.

MakeMyTrip is indeed the pathetic service of you guys. When I am trying to retrieve my booking to cancel my railway ticket through my booking id NR[protected] from the website and Telephonic options, it says that there is no trip on this booking ID. When I am calling the customer...

This is in regards to the booking ID - IN1B[protected], IN1B[protected]
Abhishek Kukreti
Abhishek.[protected]@makemytrip.com
MakeMyTrip

He booked us the tickets from Bangalore to Manchester
Through Vistara airlines
Bangalore to Delhi to Franfurt to Manchester
So in Frankfurt transit visa was required- But Abhishek said it is not required. He confirmed twice and thrice that Transit...

On 09 June 2022 I had cancelled my plane tickets from Pune to Dehradun (Booking ID - NF7QUQ3GJH908CCD9912). I was supposed to get a refund of Rs. 13010/- since I was supposed to travel with my wife. I got a refund for Rs. 6505/- after 5 days but the rest of the amount i.e. Rs. 6505 is still pending to be paid till date even after 25 days.

When you call their customer care they just say sorry and dont give me the solutions to...

I have booked tickets from Bangalore to Rajahmundry. DOJ 18/7/22
Inspite of 77 births availability an allotment o[censored]pper birth is made for a 56yr old lady traveller we had requested for lower births when it is not available ensure that booking is not done kindly see a lower birth is alloted for the above traveller.
PNR no is [protected]
Train no. 17209
Bangalore to Rajahmundry....

Mode of travel : Bus
From : Hyderabad
To: Bangalore
Date of Travel : 11th May
Boarding Point: Sri Krishna Travels
Service : Intrcity Smart bus service via Make my trip
Issue : Dropped us midway due to bus breakdown.
Had to take another rtc bus to reach bangalore.
Contacted Intrcity but they have already credited to MMT. But Make my trip isn't refunding my money...

Hello MMT Team,

My Name is pramod Hiremath,

For business purpose i need to travel frequently for that purpose i requested the ICICI Make my trip credit card for hotel and flight booking,

my Mobile number is [protected]
My mail id is hiremath.[protected]@gmail.com

with this mobile number and mail id my rewards points are getting collected and and for me its easy to track my booking...

I booked a bus from Kasol to Delhi which broke down after 15 kms. Then we were shifted to another bus which also broke down and we waited for 7-8 hrs the entire night until the next morning we had to look for other transport and come back. The bus was cancelled yet no refund is initiated. Nor is anyone getting back on the same. PNR no.- 1450535 Bus was at 9:50 PM on 16/4/2022...

Hi, I have booked the train ticket from Kolkata to New Jalpaiguri which was cancelled from MMT side and charges was deducted and I received message saying that refund will be processed in 10 to 15 days but I haven't received any refund. I also try to call and mail them but no response from there side. This is ridiculous and very poor service from MMT.
Booking ID and RRN number I had received from them which i am attaching below....

Have booked a round trip international flight ticket from New Delhi to Athens and back from 23july 2022 and return 1st Aug 2022. I need to prepone trip by a day and change to 31st July 2022. I used MAke my trip - MY BiZ account.

However, the ticket says date change allowed but the app i used says online date change not allowed. After calling customer care and speaking with Mr Shubham for 2 hours, he still says he doesn't know...

I have booked a hotel in 24/06/2022 and stay date is 25/07/2022 but when I came to hotel for stay on 25/07/2022 then the hotelier is denied my booking then I call to customer care for this matter bur they are say please wait one hour then after 1 hour they have no call then I cancel the booking on 25/6/2022 but till date I have no recieved my refund amount.many time I have call the customer care but they are say your refund amount credited...

Dear Sir/ Madam,

MMT support Request ID[protected]

I was trying to book a domestic flight from SXR to COK of Indigo airlines through makemytrip.com. I booked through my credit card, however the booking was unsuccessful from MakeMytrip end though the amount of 9309/- got deducted from my credit card on 22 Jun 22 at 7.15 PM. I thought that it is a normal issue and the money will be refunded back as has...