MakeMyTrip India

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

Website:

www.makemytrip.com

Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:

1800 102 8747 [All other major operators]

332

253

1800 118 747 [MTNL/BSNL phones]

102

129

Phone:

+91 12 4289 8747

330

204

+91 12 4462 8765

123

+91 12 4462 8747

124

Additional info

Ahmedabad (CG Road)

4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009

Toll-Free: 1800 103 0020

Aurangabad

Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001

Tel: +91 24 0660 9594

Ahmedabad (Maninagar)

3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008

Tel:

+91 79 4030 4131

+91 79 4030 4136

Ahmedabad (Sahibaug)

1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004

Tel:

+91 79 4009 8747

+91 79 4009 8754

Anand

105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001

Tel: +91 26 9224 5909

Allahabad

G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001

Tel: +91 53 2226 0248

Bardoli

117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601

Tel: +91 26 2222 5757

Bangalore (Residency Road)

Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025

Toll-Free: 1800 103 0040

Bangalore (Vidyaranyapura)

#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097

Tel: +91 80 6555 5952

Bikaner

F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001

Tel: +91 15 1220 1128

Bhubaneshwar

B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa

Tel:

+91 67 4254 7853

+91 67 4254 7339

Bhopal

2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016

Tel:

+91 75 5422 3687

+91 75 5242 9860

Bhuj

Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001

Tel:

+91 28 3222 7722

+91 75 6765 5500

+91 95 3754 4566

Chandigarh

SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018

Tel: +91 17 2432 0000

Chennai

Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006

Tel: +91 44 4261 8747

Chennai (Adyar)

No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020

Tel: +91 44 4905 0505

Toll-Free: 1800 103 9691

Chennai (Tambaram Store)

No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045

Tel:

+91 44 2241 7747

+91 90 4209 7747

Coimbatore

551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002

Tel:

+91 42 2438 5767

+91 42 2436 5767

Fax: +91 42 2427 5767

Cochin

Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017

Tel:

+91 48 4441 1222

+91 48 4646 2222

+91 96 4565 7111

+91 95 6713 4444

Dehradun

24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand

Tel: +91 13 5272 5533

Mob: +91 89 7907 7044

Delhi

UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027

Toll-Free: 1800 102 3060

Delhi (Rohini)

216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085

Tel:

+91 11 4751 1301

+91 11 4751 1302

+91 11 4751 1303

Mob: +91 95 9910 5789

Delhi (Connaught Place)

F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001

Tel:

+91 11 4152 0337

+91 11 4152 0338

Durgapur

A/2 Nandalal Bithi, City Centre, Durgapur 713216

Tel: +91 81 1660 4614

Guwahati

Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005

Tel: +91 36 1246 8747

Gurgaon (Udyog Vihar)

Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016

Toll-Free:

1800-11-8747 - From MTNL/BSNL phones

1800-102-8747 - All other major operators

Gurgaon (Near Galleria Market)

4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002

Tel: +91 12 4717 7417

Hyderabad

1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034

Toll-Free: 1800 103 3070

Hosur

Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109

Tel:

+91 43 4460 6666

+91 43 4460 8747

Indore

Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001

Toll-Free: 1800 102 2504

Jabalpur

2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur

Tel: +91 76 1403 8747

Jaipur

Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017

Tel:

+91 14 1405 4646

+91 14 1405 4647

Jalandhar

Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump

Tel:

+91 18 1463 5000

+91 93 1609 3629

+91 99 1557 7687

Jodhpur

131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003

Tel: +91 29 1277 0613

Jamnagar

143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008

Tel:

+91 28 82676061

+91 28 82676062

+91 28 82676063

+91 28 82676066

Jammu & Kashmir

Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)

Tel: +91 19 1247 9260

Kanpur

1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001

Tel: +91 51 2253 6555

Kolkata (Sarat Bose Road)

2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020

Toll-Free: 1800 103 0060

Kolkata (Salt Lake)

KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098

Tel: +91 33 4000 2766

Lucknow

4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001

Toll-Free: 1800 102 2505

Fax: +91 52 2407 1310

Ludhiana

SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001

Toll-Free: 1800 102 2506

Meerut

Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001

Tel: +91 12 1405 2255

Mumbai (Andheri East)

Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093

Toll Free: 1800 103 0080

Mumbai (Mahim West)

G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016

Toll-Free: 1800 103 0080

Mumbai (Opera House)

509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004

Tel:

+91 22 3000 4107

+91 22 3000 4114

Navi Mumbai

A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614

Tel:

+91 22 6673 6590

+91 22 6673 6595

Navi Mumbai - Vashi

G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705

Tel: +91 22 6793 9014

Mumbai (Malad)

Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064

Tel:

+91 22 2873 6001

+91 22 2873 6002

Mumbai (Thane)

Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601

Tel:

+91 22 2547 8031

+91 22 2547 8032

+91 22 2547 8033

+91 77 1891 4702

+91 77 1891 4703

+91 77 1891 4704

+91 77 1891 4705

+91 77 1891 4706

+91 77 1891 4707

Nagpur

277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010

Tel: +91 71 2661 8747

Nasik

2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002

Toll-Free: 1800 102 7804

Puducherry

Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001

Tel:

+91 41 3430 8747

+91 41 3234 8747

Pune

1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001

Toll-Free: 1800 102 7805

Patna

Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001

Tel: +91 61 2325 6126

Rajkot

Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001

Tel:

+91 28 1246 0955

+91 28 1246 0956

Mob: +91 8238 666 700

Raipur

Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College

Tel: +91 77 1403 9687

Ranchi

Ground Floor, Samudra Complex, Circular Road, Ranchi 834001

Tel: +91 65 1256 3134

Siliguri

2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema

Tel: +91 96 0998 1815

Surat

3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007

Toll-Free: 1800 102 7807

Shillong

PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya

Tel: +91 36 4222 1775

Shimla

Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001

Tel: +91 17 7265 3885

Secunderabad

139/38, United Building, Paradise Circle, Secunderabad 500003

Tel: +91 40 6638 7701

Mob: +91 92 4655 1600

Tirupati

Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh

Tel: +91 87 7664 1979

Udaipur

9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001

Tel: +91 29 4248 2755

Vadodara

Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007

Toll-Free: 1800 102 7808

Vapi

109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195

Tel: +91 26 0242 9444

Varanasi

Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010

Tel: +91 54 2240 0397

New York

60 East, 42 Street, 2029, New York, NY 10165, USA

Toll Free: 1-800-INDIA-10

San Francisco

2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA

Tel:

+1 925 242 2280

+1 925 242 2076

Fax: +1 925 242 2001

Sydney

India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia

Tel: 1300 66 4404

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Customer satisfaction rating

52%

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Complaints

5828

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Resolved

2940

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MakeMyTrip India Complaints & Reviews

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Chirayu Rathod

Sep 27, 2021

Hello Sir

This is to inform you that booking done for one night, but MMT confirm for six hours my money gone, also I call the call center but not give proper feedback, already raised a complaint in my credit card company for not giving proper service against the money paid, I am also planning to take a legal academic as I feel it is one kind of online fraud, please let me know how you can help me in this case

Regards

Chirayu Rathod
[protected]

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Sep 27, 2021

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.

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avinash pahwa

Sep 26, 2021

Dear Team,

I have issued 3 tickets last year for bom goi travlleling month was apr, as that time lock down was announced so airlines gives full refund for all tickets what i received from my other tickets issued but 3 tickets which i have taken from agent woh issued tickets on makemytrip still that amount was not received, i have send so many mails to agent and mails to makemytrip but no reply from both of them, please help me to get the refund back from makemytrip either from agent woh issued tickets on makemytrip id, he is blaming makemytrip only.

nf[protected] this is the make mytrip id

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Sep 26, 2021

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.

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Makemytrip Customer

Sep 25, 2021

Coimbatore, Tamil Nadu

I booked a hotel in Anantapur named OYO 35561 Hotel Amar Inn for a night's stay through makemytrip.com and paid an amount...

Helpful

Sharma.palak

Sep 25, 2021

I have tried to book railway ticket from it. And it got cancelled two times in a row. I have tried this with two different bank accounts. For 1 account refund is complete. But for another I have still not received the refund. Nor it is showing in the app.

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Sep 25, 2021

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.

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subith Babu

Sep 25, 2021

I have booked a stay with family that was unfortunately fully paid and non re fundable

Act of God!

My wife got Covid +ve

There is no where I can ask for a help!, for a date change or anything... I am helpless! No phone numbers, e mails, no where to seek help, Hotel says they can't do anything since IO booked through this app

I lost my 6000 Rs, I think under this situation, people shouldn't be looted

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Sep 25, 2021

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.

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csuraj07335

Sep 24, 2021

Delhi, Delhi

I have done a partial cancellation of ticket from silchar-kolkata-bangalore as the flight from kolkata to bangalore got rescheduled.I have cancelled the ticket around 20 august 2021 and in the portal it shows Rs 4338 initiated and have already been processed .I have not received the refund still in my axis bank credit card account yet.
Booking id - NF[protected]
RRn[protected]

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Sep 24, 2021

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.

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akritisharma056

Sep 23, 2021

Rishikesh, Uttarakhand

This happened today evening, I was sitting with my young niece and at the same time had opened my make my trip app to manage...

Helpful

Mithun kulal

Sep 23, 2021

I was booking flight (23/09/2021) from Bangalore to Dubai.
Money got deduced but not got ticket confirmation.
I...

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rbanga72

Sep 23, 2021

I booked two separate tickets on makemytrip for Bengaluru to Delhi (indigo flight on 25th Sep evening). Booking made on 22nd...

Helpful

sreelatha_srikakulapu

Sep 23, 2021

When I was booking flight ticket from Visakhapatnam to Leh and return also on 8th Sep 2021 one of the return sector(Delhi...

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debsen

Sep 23, 2021

Kolkata, West Bengal

Dear team,

I booked a bus ticket from make my trip to travel from Purulia to Kolkata(please refer to the attached...

Helpful

Ratnakar Panggingg

Sep 23, 2021

@makemytrip I booked a 3 flight tickets from guwahati to pasighat for 9th Nov 2021 but after the ticket was booked I saw the...

Helpful

rajnandini panda

Sep 22, 2021

I made a booking for October 14th delhi to manali for a amount of Rs7445.

However the money was deducted from...

Helpful

Anjali1510

Sep 21, 2021

I had made a booking for my son for Mumbai-Chicago-Mumbai sector for travel in 2019 by American Airlines. Booking was done...

Helpful

ffem nalco damanjodi

Sep 20, 2021

When i booking bus ticket (03.09.2021) from Visakhapatnam to Chennai Amount is deducted Rs 2310.00 but ticket not came, system says busy . I thought my fund will be refunded, But so far i am not received my amount Rs 2310.00 .. Here i provided bank debit transaction referance number that is IGALXCOOY9 ..
Booked for Kkavery travels //

MY CONTACT NO : [protected]

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Sep 20, 2021

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.

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salmashaik

Sep 20, 2021

I had multiple train tickets cancelled on 3rd and 4th september and was assured the refund amount by 7th september. Its almost...

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salmashaik

Sep 20, 2021

I had multiple train tickets cancelled on 3rd and 4th september and was assured the refund amount by 7th september. Its almost...

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Niturani

Sep 20, 2021

Zirakpur, Punjab

I booked a round-trip flight ticket for my mother's journey from Chandigarh to London (Heathrow) for April 12, 2021 and back...

Helpful

Anurag8584

Sep 20, 2021

Varanasi, Uttar Pradesh

On 19/09/2021, i am booking my train from Varanasi to delhi but at the time of payment i opted for otp i put the otp money...

Helpful +1

Dn1

Sep 19, 2021

HARDOI, Uttar Pradesh

Dear sir
I would like to inform that today i tried to book room through make my trip but failed and amount also deducted...

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Featured Complaints

MakeMyTrip India MakeMyTrip India - Refund of hotel due to non availability of room MakeMyTrip India MakeMyTrip India - Refund of ticket cancellation: mmt claims ticket was non-refundable at the time of booking, no such detail visible while booking. MakeMyTrip India MakeMyTrip India - Refund on cancelation

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

Customer Care Phone Numbers and Contacts

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MakeMyTrip India Complaints & Reviews

MakeMyTrip India — Booking date hotel Ginger vapi 27/09/21

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MakeMyTrip India — Regarding my refund from last year

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MakeMyTrip India — Request for Refund of the money which I paid in full for a night's stay in a hotel and was not allowed to check-in

MakeMyTrip India — Complaining about refund for railway ticket

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MakeMyTrip India — Non refundable hotel booking trap

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MakeMyTrip India — I have not received a refund from makemytrip even 45 days after cancelling the ticket

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MakeMyTrip India — Regarding cancellation of hotel booking

MakeMyTrip India — Money got deducted but not got ticket confirmation

MakeMyTrip India — Payment made but ticket not issued

MakeMyTrip India — Late refund

MakeMyTrip India — Need refund for Bus Cancellation for Booking ID NU210161026826028

MakeMyTrip India — Tickets not rescheduled nor refunded for free off charge tickets cancelation policy

MakeMyTrip India — Money deducted but ticket not received

MakeMyTrip India — Refund or reconfirm open international ticket

MakeMyTrip India — Refund for rs 2310.00 (ref : igalxcooy9) 03.09.2021

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MakeMyTrip India — IRCTC Refund not processed even after the status shows proceed

MakeMyTrip India — IRCTC Refund

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