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MakeMyTrip India Complaints & Reviews

2.1
Last updated Oct 4, 2022
Complaints 7466
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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India Phone Numbers

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1800 102 8747
393
359

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+91 12 4289 8747
369
258

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MakeMyTrip India reviews & complaints(7466)

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Dear team,
I have applied for a UAE visa for 3 people( me, my husband and daughter) on 23/09/2022, as per your application visa was expected on 3/10/2022, till date there is no update on this. I need an embassy application number for all 3 visa applications. I have been trying to reach your customer support since last 2 days, no one is responding and even not aware about visa services. I need urgent action on this. I ALSO WANTED TO...
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Pending refund Booking ID NR [protected]

The refund for above mentioned booking cancellation on 26/08/2022 is still pending at your end. It is still not refunded to me in my original bank account and even your executive hasn't contacted me so far.

Request for an early refund

Transaction ID [protected]
Amount Rs. 4560.00...
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I accidentally created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option to delete it. Why doesn't make my trip have an option to delete while every other site does?
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful....
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I booked rooms for 2 nights starting from 1st October 2022 in kodaikanal through MAKE MY TRIP. Buy due to personal reasons I cancelled my booking on 20th September 2022 and they offered full refund if the cancellation was done before 29th September 2022.

But till date I have not recieved the money.
I had made 100 calls, Just tired of listening to the normal cliche that the problem will be resolved in 24 to 48 hours.br...
+1 photos
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I have cancelled my flight tickets through airlines directly instead of the agent to save the convenience fee and cancellation fee levied by app on its usage. Even after that there are extra 1500 rupee charged on the app....
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I had made the flight booking on 5th Sept ( Mumbai to Kochi) Booking ID
NF2PYQT27EU3049L9166 i was changed INR19, 357 by makemytrip, The airline air Asia cancelled the flight, but i only received refund of 16, 707, further to book another new flight i had to pay 25, 000/-...
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I cancel my booking on 20th of September and Make My trip said money refund in 5-12 days. Still my refund amount yet not received. Already very disappointed with that service and executive....
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Hi I mistakenly posted a review for my booking (Booking ID NH[protected]). Now I can find any option to delete it. Please delete it asap. My ID: slash**[protected]@gmail.com...
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On 11th April, I had initiated a wallet refund of Rs. 2412. The reference number created for this was NH[protected]. Till date no amount has been refunded to me. In july, the support team wanted my bank statement to be furnished so that they could make the payment. Though this is not the right way I have furnished the bank statement and yet no payment is made.

If I go to the makemytrip portal and try to click on the refund...
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I had booked my stay at Fabhotel Admire Suites in Delhi from 28th Sept to 5th Oct. I wasn’t able to check-in in the morning since I had to go to office, but I’d called to inform that I’ll check-in late in the night. When I reached there at 9.30 PM, the hotel was closed down for maintenance. MakeMyTrip still had their hotel open for booking on their website. I must have called MakeMyTrip at least 5 times till they responded back saying...
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Cancelled on: 15 Sep'22 Booking ID: NH[protected]

Booking cancellation was initiated but the refund is not reflecting yet in my account of Makemytrip wallet...
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As we booked 11 tickets from Mumbai - varanasi with PNR
Senior Citizen : 9 PP : R54WVY & Regular : 2 PP: AE9HMH
Booking ID - NF64AAS7N9MSC6405080
Booking ID - NF6QG7RU27DL8PR29612

While booking with Make My Trip Group booking Team confirmed that there will be no hidden charges applicable after our booking which also includes seat confirmation. But while doing web check-in it will cost me 150-250 Rs PP....
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This is Bhaskararao PNR no HFNNUA booking for 15 September, through Makemy trip for Spicejet. Spine jet cancelled the flight by on 15 th september SG 4006. I requested for cancellation. But till now i did not received my amount in my Bank.
MakeMyTrip India customer support has been notified about the posted complaint.
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    I want to submit Complaint Positive Review Neutral Comment
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    Unfortunately i had to cancel my tickets due to family emergency and Make my trip had refunded the left over amount to me in the form of Gift Card against my account. Here is problem statement, where they have not shared me the GC Pin number which is in 6 digits. When i had call with CC team and they are not clear and no one was able to resolve the issue.
    MakeMyTrip India customer support has been notified about the posted complaint.
    Customer support was not able to resolve the issue.. Least i had spoken to twice with them and today's call i missed out somehow. Would be great to arrange call with some floor lead/techie who is having knowledge on it.
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    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
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      Dear MMT,

      Booking ID#NU[protected] Reference: PNR#97DHC5RV

      My self S. Suresh Kumar, I have made Bus booking from Hyderabad to Bangalore for Dated 14 Aug 2022 with Sleeper coach by Talakaveri service. On the last minute i got a message about bus cancellation and same time i have cancelled my trip in MMT app. I was trying to reach MMT CC but one one took the responsibility to resolve this, infact i was not...
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      Hi

      I booked my Hotel on 26th Sep 2022 through MakeMyTrip and paid 169.02 AED. I didnt received my invoice from them. I request you to please help me to get my invoice bill, I need to submit in office

      Attached snapshot for email where you can see amount is deducted from my credit card and I already requested to makeMyTrip team but they didnt responded. I am not able to find any invoice or booking details in my...
      +1 photos
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      Hi

      I booked my flight from Dubai to Doha and I travel on 27th Sep 2022. Booking ID - AN26ZRD3UNGDNP481931, PNR - 58QBXJ. I still didnt received my Invoice, it is very important because I need to submit in my office to get my claim amount. I tried to reach them via email but no response from them. Please help on this

      Attached ticket for reference.

      Thanks
      Sunil...
      +1 photos
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      I had taken Bus trip booked at MakeMyTrip from Gurgaon to Bhilwara on 16th September 2022 via bus no RJ09PA6296. The bus got late by 1.30 hrs at pickup itself.
      The bus was seized by GST department at Neemrana at midnight and we all passengers were left stranded on highway. The personals at Ashoka Tours and Travels stopped taking any calls.
      After waiting for more than 2 hrs for them to respond some o[censored]s somehow managed to stop...
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      Hello Make My Trip,

      I accidently created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

      ID – [protected]...
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      I had made a booking via NH[protected] for a stay in a hotel in Madurai on the 31st of Aug with check out on 1st of Sep. While driving to the hotel on the morning of 31st Aug, I was called by the hotel staff informing a drainage leak and hence being booked into another hotel which was 2 Kms away from the original booking. The challenges were:
      1. Rate difference in the hotels - the one I booked was 4500/- where as the one that I...
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