MakeMyTrip India Customer Care
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 47%
Submit a Complaint
3375
COMPLAINTS

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747  [All other major operators]
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253
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147
1800 118 747  [MTNL/BSNL phones]
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77
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77

Phone:
Phone:
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265
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128

Additional info
Customer Support

F.A.Q.

Contact Details

Branches & Offices

Ahmedabad (CG Road)
4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009
Toll-Free: 1800 103 0020

Aurangabad
Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001
Tel: +91 24 0660 9594

Ahmedabad (Maninagar)
3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008
Tel:
+91 79 4030 4131
+91 79 4030 4136

Ahmedabad (Sahibaug)
1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004
Tel:
+91 79 4009 8747
+91 79 4009 8754

Anand
105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001
Tel: +91 26 9224 5909

Allahabad
G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001
Tel: +91 53 2226 0248

Bardoli
117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601
Tel: +91 26 2222 5757

Bangalore (Residency Road)
Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025
Toll-Free: 1800 103 0040

Bangalore (Vidyaranyapura)
#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097
Tel: +91 80 6555 5952

Bikaner
F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001
Tel: +91 15 1220 1128

Bhubaneshwar
B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa
Tel:
+91 67 4254 7853
+91 67 4254 7339

Bhopal
2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016
Tel:
+91 75 5422 3687
+91 75 5242 9860

Bhuj
Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001
Tel:
+91 28 3222 7722
+91 75 6765 5500
+91 95 3754 4566

Chandigarh
SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018
Tel: +91 17 2432 0000

Chennai
Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006
Tel: +91 44 4261 8747

Chennai (Adyar)
No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020
Tel: +91 44 4905 0505
Toll-Free: 1800 103 9691

Chennai (Tambaram Store)
No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045
Tel:
+91 44 2241 7747
+91 90 4209 7747

Coimbatore
551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002
Tel:
+91 42 2438 5767
+91 42 2436 5767
Fax: +91 42 2427 5767

Cochin
Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017
Tel:
+91 48 4441 1222
+91 48 4646 2222
+91 96 4565 7111
+91 95 6713 4444

Dehradun
24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand
Tel: +91 13 5272 5533
Mob: +91 89 7907 7044

Delhi
UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027
Toll-Free: 1800 102 3060

Delhi (Rohini)
216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085
Tel:
+91 11 4751 1301
+91 11 4751 1302
+91 11 4751 1303
Mob: +91 95 9910 5789

Delhi (Connaught Place)
F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001
Tel:
+91 11 4152 0337
+91 11 4152 0338

Durgapur
A/2 Nandalal Bithi, City Centre, Durgapur 713216
Tel: +91 81 1660 4614

Guwahati
Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005
Tel: +91 36 1246 8747

Gurgaon (Udyog Vihar)
Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016
Toll-Free:
1800-11-8747 - From MTNL/BSNL phones
1800-102-8747 - All other major operators

Gurgaon (Near Galleria Market)
4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002
Tel: +91 12 4717 7417

Hyderabad
1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034
Toll-Free: 1800 103 3070

Hosur
Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109
Tel:
+91 43 4460 6666
+91 43 4460 8747

Indore
Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001
Toll-Free: 1800 102 2504

Jabalpur
2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur
Tel: +91 76 1403 8747

Jaipur
Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017
Tel:
+91 14 1405 4646
+91 14 1405 4647

Jalandhar
Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump
Tel:
+91 18 1463 5000
+91 93 1609 3629
+91 99 1557 7687

Jodhpur
131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003
Tel: +91 29 1277 0613

Jamnagar
143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008
Tel:
+91 28 82676061
+91 28 82676062
+91 28 82676063
+91 28 82676066

Jammu & Kashmir
Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)
Tel: +91 19 1247 9260

Kanpur
1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001
Tel: +91 51 2253 6555

Kolkata (Sarat Bose Road)
2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020
Toll-Free: 1800 103 0060

Kolkata (Salt Lake)
KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098
Tel: +91 33 4000 2766

Lucknow
4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001
Toll-Free: 1800 102 2505
Fax: +91 52 2407 1310

Ludhiana
SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001
Toll-Free: 1800 102 2506

Meerut
Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001
Tel: +91 12 1405 2255

Mumbai (Andheri East)
Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093
Toll Free: 1800 103 0080

Mumbai (Mahim West)
G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016
Toll-Free: 1800 103 0080

Mumbai (Opera House)
509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004
Tel:
+91 22 3000 4107
+91 22 3000 4114

Navi Mumbai
A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614
Tel:
+91 22 6673 6590
+91 22 6673 6595

Navi Mumbai - Vashi
G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705
Tel: +91 22 6793 9014

Mumbai (Malad)
Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064
Tel:
+91 22 2873 6001
+91 22 2873 6002

Mumbai (Thane)
Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601
Tel:
+91 22 2547 8031
+91 22 2547 8032
+91 22 2547 8033
+91 77 1891 4702
+91 77 1891 4703
+91 77 1891 4704
+91 77 1891 4705
+91 77 1891 4706
+91 77 1891 4707

Nagpur
277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010
Tel: +91 71 2661 8747

Nasik
2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002
Toll-Free: 1800 102 7804

Puducherry
Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001
Tel:
+91 41 3430 8747
+91 41 3234 8747

Pune
1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001
Toll-Free: 1800 102 7805

Patna
Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001
Tel: +91 61 2325 6126

Rajkot
Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001
Tel:
+91 28 1246 0955
+91 28 1246 0956
Mob: +91 8238 666 700

Raipur
Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College
Tel: +91 77 1403 9687

Ranchi
Ground Floor, Samudra Complex, Circular Road, Ranchi 834001
Tel: +91 65 1256 3134

Siliguri
2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema
Tel: +91 96 0998 1815

Surat
3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007
Toll-Free: 1800 102 7807

Shillong
PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya
Tel: +91 36 4222 1775

Shimla
Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001
Tel: +91 17 7265 3885

Secunderabad
139/38, United Building, Paradise Circle, Secunderabad 500003
Tel: +91 40 6638 7701
Mob: +91 92 4655 1600

Tirupati
Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh
Tel: +91 87 7664 1979

Udaipur
9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001
Tel: +91 29 4248 2755

Vadodara
Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007
Toll-Free: 1800 102 7808

Vapi
109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195
Tel: +91 26 0242 9444

Varanasi
Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010
Tel: +91 54 2240 0397

New York
60 East, 42 Street, 2029, New York, NY 10165, USA
Toll Free: 1-800-INDIA-10

San Francisco
2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA
Tel:
+1 925 242 2280
+1 925 242 2076
Fax: +1 925 242 2001

Sydney
India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia
Tel: 1300 66 4404

View More Information...

Customer satisfaction rating
47%
Complaints
3375
Pending
1129
Resolved
1291
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

MakeMyTrip India Complaints & Reviews

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Makemytrip India — no refund yet inspite of repeated calls and emails voucher nh730457643168

 Chirantan Mukherji on May 23, 2019
I have a booking vide NH[protected] with a hotel booking in Puri starting 28 May wherein the Hotel reception is insisting I cancel my booking as because of natural calamity they cant accomodate guests still. I have made calls on 22nd May followed by email on 23rd May for a full refund but there is no response from MMT team at all. Really poor customer service....
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — booking id nh2318216983696

 Jayesh Thaker on May 22, 2019
Refer to booking id, during booking i had mentioned both the child age 8 yrs, and make my trips charged me amt and i have paid full amt, during check in hotel, hotel asked me one extra bad for one child 800 rs per day
this is very bad experience with me and i will go to legal for that,
you just think, if my child is an age of 8 yrs why i give wrong details to you where i know that in hotel, can be known that child is not 5 yrs,
i want to tell you that i have given correct details according i have paid full amt, after that this kind of cheating you have done with me, i will...
Complaint comments  Read comments Complaint category Other

Makemytrip India — fake hotel booking

 [email protected] on May 21, 2019
I had booked a room for my old parents at akanksha inn, rajahmundry for 2 nights using makemytrip. I had paid the entire amount and got a confirmation voucher from makemytrip. When my parents reached the hotel, they were told that there was no reservation in their name and that the hotel did not even have a tie-up with makemytrip. When we called mmt, they did not even have an explanation for this. They said that they would refund my money, as though they were doing us a favour.

The hotel asked us to file a complaint against mmt as this was a clear case of fraud. It looks like mmt...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — regarding urgency of my pending visas

 Ayushz01 on May 21, 2019
Respected sir,
I, shailesh s. Zaveri, booking id for singapore - nv[protected] and booking id for malaysia - nv[protected], had initiated a visa application process for singapore and malaysia as a group of 9 people including me have planned a trip for singapore and malaysia.
The required documents all of the 9 people for singapore visa process had been submitted by me via courier on 7th of may, 2019 and the people at make my trip office had received it by 8th of may. Inspite of that, till date we've received only 4 out of 9 visas of singapore while for the remaining 5, we've contacted...
Complaint comments  Read comments [1]Complaint category Travel Agents

Makemytrip India — holiday package overcharged

 AbhishekBajpaiBLR on May 20, 2019
I am paying 1 lac inr for 3 day holiday package to munnar from bengaluru.
When i later double checked separately booking the hotel/food/air tickets it wasn't matching and looked i was heavily charged.

I asked my travel partner (Mmt) vibha to explain but she wasn't able to provide any information and just did not bother even to call as courtesy.

— original mails sent to mmt —

I am really disappointed that my query hasn't been responded.
As a customer i need to know where my money has been spent, at least some reasonable response i should...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip.com — make my trip is cheater - do not book with mmt

 VS Shirodkar on May 20, 2019
On 4th May 2019, I had booked hotel at Surat for two nights (5th & 6th) on "Make My Trip"
after paying full applicable charges online. The details shown at Makemytrip website
reflected ample parking space - photo attached. Upon reaching the hotel on 5th
with my vehicle, I discovered that the hotel has a dispute with building
owner as a result you are not allowed to park your car even for offloading luggage.

I immediately called Makemytrip helpline for alternate arrangement or cancellation, who
promised to call back. Three more calls in next two...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — international hotel booking - wrong category room booked for booking id: nh7304216075408

 sam987123 on May 20, 2019
I had booked room on 13 May, 2019, in Deluxe Double category for the above mentioned booking id for hotel in kuala lumpur as we are family, when it was booked it showed the same category but when i downloaded the voucher sent by mail it showed Deluxe twin, kindly go through this issue as i have complained 4-5 times but there is no response from mmt, attached screenshot for your reference.

Thanks
Dr. Saumitra
[protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — booking failed and money got deducted twice

 Sanya Raj on May 19, 2019
I was in desire to travel from Patna to kota.so I chooses to book tickets from makemytrip app. But due to technical problem it failed twice and my money deducted twice.i was told that I would be refunded till 20 may.but yet I am not refunded kindly refund my money back.i am so hopeless now.its a cheat.i also tried talking to helper Myra and Kunal on mamemy trip app. Kindly refund my 1960 money back.i would be grateful to you...
Complaint comments  Read comments Complaint category Banks

Makemytrip India — booking id: nn2299627095330- refund still not processed after multiple follow ups

 Kuheli Mukherjee on May 19, 2019
This is with regards to our refund for Booking ID: NN[protected]. There was an emergency medical issue for which one of the passengers could not travel. Tickets were for Feb'19. When we reached out to MMT, you put your foot down and told us to sort out same with the airlines. We did so and airlines confirmed that after deduction, the refund has been processed to MMT since they were the intermediaries.This was in March. We kept following up with MMT cust support. After almost a month we got a mail that there were further deduction by MMT and refund will be issued on 2nd Apr within 12 hrs. For every...
Complaint comments  Read comments [2]Complaint category Airlines

Makemytrip India — bill received from make my trip

 inderpal1969 on May 18, 2019
We have received bill from make my trip (Tax invoice for your booking - [protected].) for hotel booking at vadodara on 15th may 2019 to 16th may 2019.
The bill does not mention my gst no inspite of mentioning it at the time of booking hotel baroda residency at vadodara.
Already complained to customer care of mmt on 17.05.2019
I have sent mail to the hotel many times but they have been sending the same bill without mentioning our gst no and not rectifying the bill....
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — makemytrip are not refunding - worst company

 chirag7 on May 18, 2019
I've booked flight ticket from makemytrip on 10-april-2019 from delhi to amritsar and after few days i got to know that jet airways are not operating due to their financial crises and they are staring refunding amount. I called makemytrip customer care[protected] on 18th of april, they told jet airways are not operating and we are proceeding your refund and you will get refund soon. Refund request was initiated on 18-april-2019, refund amount is 8794 + 4347 = 13141 rupees. After few days on 26th of april 2019 they refunded 7977 rupees of one ticket. It is being 18 of may today and still they...
Complaint comments  Read comments [1]Complaint category Airlines

Makemytrip India — unreasonable air fare charged by makemytrip

 manoranjan1234 on May 18, 2019
Through makemytrip web site, i booked an air ticket for travelling to bhubaneswar from new delhi on 16th may 2019.
My booking id is nf[protected].

I am surprised to notice that makemytrip has charged me inr 6358/= which is way above the airfare mentioned in the indigo airlines website for the flight no 6e - 2214 leaving delhi at 2:35 hours to bhubaneswar.

I called the customer care executive of makemytrip, however, couldn't get a satisfactory explanation. I am wondering how come makemytrip can charge airfare arbitrarily to the customers....
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — delay in cancellation refund

 arora.vicky.jobs on May 18, 2019
I cancelled jet airways flight booked through makemytrip vide booking ref # nf[protected]. Cancellation was done on april 18th, 2019. I didn't receive refund even after a month. I called their customer care just now (May 18, 2019). Farheen haq (Their customer care executive) told me that they have received the money from airline. Initially she said that as per company policy, they will refund money in mmt wallet in 7 days and than they will initiate transfer to my credit card account in another 7 days for which i need to call them again. When i asked her where is the company policy on their website...
Complaint comments  Read comments [1]Complaint category Airlines

Makemytrip India — a trip was left incomplete

 Atmosphere on May 18, 2019
Round 10 a.m. we the passengers were come to know that the bus driver had dashed a man on road. He then come with the people in his town and they started shouting and threatened not to leave the bus like this. Then the bus driver left the bus with fear and passengers were stranded upto 2hrs. People even entered the bus through window to find the driver and abused people and left. Then everyone left that place with the thing in mind that the destination Akola is at nearly 20 Kms away and started calling their relatives with the sun on head and then I tried calling the operators of the makemytrip,...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — regarding refund of cancelled ticket

 saifbns on May 18, 2019
Actually i cancelled a train ticket on 05th april 2019, but my refund is not credited in my account yet
I called makemytrip so many times every customer care executive said me that please wait for 24-48 hrs definitely u will receive your refund
At the last i talked with mr. Amar saxena (Customer delight team) on 4th may 2019 and he said me that please wait for 48 hrs i will get back to u but he does not call me even i send mail 5 times but no response yet......
Complaint comments  Read comments Complaint category Railways

Makemytrip India — amount deducted and booking id not received

 Priyasharma08 on May 17, 2019
Hi team i have booked domestic hotel for tomorrow my amount deducted but booking id not received nor any confirmation
My mail id [email protected]
This is really a bad experience cant expect this from mmt.
Kindly refund my amount right now else send me trip confirmation
Please take action today only without any delay
This is the second time i am having this bad experience with mmt never expect this...
Complaint comments  Read comments Complaint category Family & Relationships

Makemytrip India — not get favourite sheet and food after payment

 [email protected] on May 17, 2019
Dear sir/madam i booked a ticket from your sight nf[protected]. The booking is from patna to indore via kolkata. Due to reschedule of marriage i change my plan to travel and a i had pay a sum of rs 2280/- for the change of date. The fresh date of travel is 17 may 19 that is today. I had paid additional sum of rs 800/- for seat 1a. I had also paid a sum of rs 500/- for food (Rs 250/- from patna to kolkata and rs 250/- from kolkata to indore). When i get boarding pass from indigo counter i found that my seat is 30c. When i request for food the cabin crow of indigo refused to give me food. They...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — fraud hotel destination

 chandashok on May 17, 2019
Booking no. Nh[protected].
As per booking the hotel destination provided is: http://maps.google.com/maps?q=27.036007, 88.26267

1. But the actual destination is somewhere else far way from the mentioned place.
2. My booking was for two rooms for two nights. However, the owner of the hotel denied. He informed the booking is for one night one room.

Therefore i reject to stay there. This is realy annoying. I am harassed. I have paid in advance with a faith on mmt. However, it was a very nasty experience. Kindly refund my payment as the destination was changed...
Complaint comments  Read comments Complaint category Other

Makemytrip India — best price challenge (bpg)

 Yashwin Dhawan on May 17, 2019
I booked a one way international flight ticket from dublin to delhi through flipkart on 8th may 2019.
They have a best price challenge going on where you get 10x the difference amount of you get a cheaper ticket price provided you mail them the screenshots within 24 hours.
I did the same with sharing screenshots from not one but 2 websites/portal having lower prices.
But i received a mail saying that i have used a coupon/discount code so i am not eligible for the same.

Firstly, i had a telephonic conversation with one of their executive regarding the challenge....
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — turkey reference id:[190327-012954] *nl2206171794486 // prakash suresh shah x 3 // ex pune // turkey // dot - 17 may

 [email protected] on May 16, 2019
After a turmoil and n number of emails we have collected the passport on our own from the designated place around 9pm. However we have not received back our original documents which were given at the time of visa processing. Request you to kindly courier the same to the address already provided in my trail emails.

I havent heard back on compensation for all the stress we have underwent with make my trip and there is no feedback from your end.

One of the worst ever services experienced and least expected from make my trip. Further would never ever travel through mmt...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

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