MakeMyTrip India Customer Care
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 33%
Submit a Complaint
2787
COMPLAINTS

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747
[All other major operators]
up
168
down
98
1800 118 747
[MTNL/BSNL phones]
up
48
down
54


Additional info
Customer Support

F.A.Q.

Contact Details

Branches & Offices

Ahmedabad (CG Road)
4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009
Toll-Free: 1800 103 0020

Aurangabad
Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001
Tel: +91 24 0660 9594

Ahmedabad (Maninagar)
3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008
Tel:
+91 79 4030 4131
+91 79 4030 4136

Ahmedabad (Sahibaug)
1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004
Tel:
+91 79 4009 8747
+91 79 4009 8754

Anand
105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001
Tel: +91 26 9224 5909

Allahabad
G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001
Tel: +91 53 2226 0248

Bardoli
117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601
Tel: +91 26 2222 5757

Bangalore (Residency Road)
Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025
Toll-Free: 1800 103 0040

Bangalore (Vidyaranyapura)
#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097
Tel: +91 80 6555 5952

Bikaner
F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001
Tel: +91 15 1220 1128

Bhubaneshwar
B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa
Tel:
+91 67 4254 7853
+91 67 4254 7339

Bhopal
2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016
Tel:
+91 75 5422 3687
+91 75 5242 9860

Bhuj
Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001
Tel:
+91 28 3222 7722
+91 75 6765 5500
+91 95 3754 4566

Chandigarh
SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018
Tel: +91 17 2432 0000

Chennai
Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006
Tel: +91 44 4261 8747

Chennai (Adyar)
No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020
Tel: +91 44 4905 0505
Toll-Free: 1800 103 9691

Chennai (Tambaram Store)
No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045
Tel:
+91 44 2241 7747
+91 90 4209 7747

Coimbatore
551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002
Tel:
+91 42 2438 5767
+91 42 2436 5767
Fax: +91 42 2427 5767

Cochin
Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017
Tel:
+91 48 4441 1222
+91 48 4646 2222
+91 96 4565 7111
+91 95 6713 4444

Dehradun
24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand
Tel: +91 13 5272 5533
Mob: +91 89 7907 7044

Delhi
UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027
Toll-Free: 1800 102 3060

Delhi (Rohini)
216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085
Tel:
+91 11 4751 1301
+91 11 4751 1302
+91 11 4751 1303
Mob: +91 95 9910 5789

Delhi (Connaught Place)
F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001
Tel:
+91 11 4152 0337
+91 11 4152 0338

Durgapur
A/2 Nandalal Bithi, City Centre, Durgapur 713216
Tel: +91 81 1660 4614

Guwahati
Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005
Tel: +91 36 1246 8747

Gurgaon (Udyog Vihar)
Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016
Toll-Free:
1800-11-8747 - From MTNL/BSNL phones
1800-102-8747 - All other major operators

Gurgaon (Near Galleria Market)
4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002
Tel: +91 12 4717 7417

Hyderabad
1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034
Toll-Free: 1800 103 3070

Hosur
Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109
Tel:
+91 43 4460 6666
+91 43 4460 8747

Indore
Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001
Toll-Free: 1800 102 2504

Jabalpur
2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur
Tel: +91 76 1403 8747

Jaipur
Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017
Tel:
+91 14 1405 4646
+91 14 1405 4647

Jalandhar
Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump
Tel:
+91 18 1463 5000
+91 93 1609 3629
+91 99 1557 7687

Jodhpur
131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003
Tel: +91 29 1277 0613

Jamnagar
143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008
Tel:
+91 28 82676061
+91 28 82676062
+91 28 82676063
+91 28 82676066

Jammu & Kashmir
Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)
Tel: +91 19 1247 9260

Kanpur
1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001
Tel: +91 51 2253 6555

Kolkata (Sarat Bose Road)
2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020
Toll-Free: 1800 103 0060

Kolkata (Salt Lake)
KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098
Tel: +91 33 4000 2766

Lucknow
4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001
Toll-Free: 1800 102 2505
Fax: +91 52 2407 1310

Ludhiana
SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001
Toll-Free: 1800 102 2506

Meerut
Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001
Tel: +91 12 1405 2255

Mumbai (Andheri East)
Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093
Toll Free: 1800 103 0080

Mumbai (Mahim West)
G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016
Toll-Free: 1800 103 0080

Mumbai (Opera House)
509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004
Tel:
+91 22 3000 4107
+91 22 3000 4114

Navi Mumbai
A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614
Tel:
+91 22 6673 6590
+91 22 6673 6595

Navi Mumbai - Vashi
G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705
Tel: +91 22 6793 9014

Mumbai (Malad)
Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064
Tel:
+91 22 2873 6001
+91 22 2873 6002

Mumbai (Thane)
Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601
Tel:
+91 22 2547 8031
+91 22 2547 8032
+91 22 2547 8033
+91 77 1891 4702
+91 77 1891 4703
+91 77 1891 4704
+91 77 1891 4705
+91 77 1891 4706
+91 77 1891 4707

Nagpur
277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010
Tel: +91 71 2661 8747

Nasik
2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002
Toll-Free: 1800 102 7804

Puducherry
Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001
Tel:
+91 41 3430 8747
+91 41 3234 8747

Pune
1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001
Toll-Free: 1800 102 7805

Patna
Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001
Tel: +91 61 2325 6126

Rajkot
Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001
Tel:
+91 28 1246 0955
+91 28 1246 0956
Mob: +91 8238 666 700

Raipur
Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College
Tel: +91 77 1403 9687

Ranchi
Ground Floor, Samudra Complex, Circular Road, Ranchi 834001
Tel: +91 65 1256 3134

Siliguri
2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema
Tel: +91 96 0998 1815

Surat
3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007
Toll-Free: 1800 102 7807

Shillong
PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya
Tel: +91 36 4222 1775

Shimla
Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001
Tel: +91 17 7265 3885

Secunderabad
139/38, United Building, Paradise Circle, Secunderabad 500003
Tel: +91 40 6638 7701
Mob: +91 92 4655 1600

Tirupati
Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh
Tel: +91 87 7664 1979

Udaipur
9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001
Tel: +91 29 4248 2755

Vadodara
Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007
Toll-Free: 1800 102 7808

Vapi
109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195
Tel: +91 26 0242 9444

Varanasi
Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010
Tel: +91 54 2240 0397

New York
60 East, 42 Street, 2029, New York, NY 10165, USA
Toll Free: 1-800-INDIA-10

San Francisco
2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA
Tel:
+1 925 242 2280
+1 925 242 2076
Fax: +1 925 242 2001

Sydney
India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia
Tel: 1300 66 4404

View More Information...

Customer satisfaction rating
33%
Complaints
2787
Pending
1206
Resolved
608
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So far so good - The company responded to our notifications and is working on resolving complaints.

MakeMyTrip India related photos (558)

MakeMyTrip India Complaints & Reviews

Sort by:

Make My Trip — refund my money

 chefneel on Dec 18, 2017
Made a ticket to and fro from Indigo via Make my trip by mistake computer picked up both ways for my family ...in which I was supposed to go alone from Delhi to Raipur, requested the airline with in 3 minutes To Indigo on which they refunded my money INR 8769 and provided me he code to speak to customer care at make my trip and also requested for 7 working days to get the money refunded.Well the refund never happened . I called up make My trip and a lady Called Pratibha attended the call and initially told me for a fine of 300 per person when I softly told that is not in rules she finally agreed...
Complaint comments  Read comments Complaint category Other

Makemytrip India — gst invoice for hotel stay pending since a month

 himanshusri on Dec 18, 2017
I had a transit in Delhi in my international trip and I did a huge mistake of booking one night Delhi stay in Surya Hotel Delhi via Makemytrip (Booking ID :NH7003367823821). On the site while making the booking makemytrip asked for my company'e GST number in case I needed a GST invoice.

Whule checking out Hotel refused to give ST invoice stating that they will inovice to MMT and not me and when I called up MMT support they said it is ok and MMT will give the invoice.

Not is has been more than a month, more that 10 compaints on site, multiple calls, request on Face book...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — booking not confirmed and no response for the complaint

 kishoreballa on Dec 18, 2017
Hi,

I am kishore. I have made hotel booking though MakeMyTrip and I have paid the full amount. Booking ID NH2003168634648.

After few days, I got a message saying that my booking was not confirmed and when I approach customer care, they have suggested few hotels which are less costlier compared what I have paid for. So I have rejected the new hotels what they have suggested.

I have picked up some hotels which are good and the cost of these hotels are high now but at the time of booking the new hotels cost what I have suggested is on par with my original...
Complaint comments  Read comments Complaint category Other

Makemytrip India — cab

 Manjitchd on Dec 16, 2017
I had booked the cab on 10th december for my ride next day i. E. 11th of december from chandigarh to new delhi, the pick up time was 9:30 am but the cab came at 9:50 am. I had paid my trip amount online. When we reached derra bassi just on the outskirts of chandigarh. The driver demanded money for diesel. I told him about the online payment. We got stranded over there for 45 min as he had know money and money is being send by patym then somebody is coming with money and after 45 min he asked me to pay the money and the cab owner told me he will pay me the money online. After this in ambala first...
Complaint comments  Read comments Complaint category Car Rental

Makemytrip India — nl20825765197 - refund amount not received

 sandeep2909 on Dec 14, 2017
This is with reference to my booking with make my trip (Mmt), booking id nl [protected], trip to bali booked between 11-dec ~ 17-dec, 2017, booked on 12-oct-2017.
Considering the prevailing environmental conditions at bali due to eruption of mt. Agung and also considering that state of emergency had been announced in bali from 27-nov ~ 10-dec 2017, i had requested mmt to cancel my trip and provide me complete refund of my amount (Rs 1, 01, 951).
Further to this airlines in which i was travelling to bali also announced full refund to passengers who are not willing to travel to bali...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — refund fraud

 Meghomala Bhattacharya on Dec 14, 2017
I had booked a flight from kolkata to london through makemytrip of the booking id - nn2301115851857 on friday, 02 june 17, which i had to eventually cancel on the 21st of june due to visa rejection, upon which i was assigned the reference number - inr14980616503174124. The company sent me an email saying that “cancellation was initiated” and that refund process would be initiated and that i would be updated within the next three working days, which the company failed to do. I was asked to send in my visa rejection documents which i sent in immediately. After sending repeated emails and phone...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — had horrible experience with #makemytrip.

 SantoshDube8888 on Dec 13, 2017
Hello all, i am writing a review on makemytrip.com in reference to my own experience with them.
Booking id: nf[protected]
Booking id: nf[protected]
Booking id: nf[protected] -> cancelled without informing me by mmt
Issue creation date and time: 07/11/2017 10.22 am - the issue is still not resolved and no any response from @makemytrip for

My refund.

I have not received any call from your side and i am awaiting for your response, it's very bad that nobody is reverting back

To me & no any progress on my refund case....
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — wrong flight price in mobile app

 krantirjn on Dec 12, 2017
Hi,
Make My Trip mobile app was giving wrong fare details for a flight from Bangalore to Nagpur on 13th Dec 2017 (timing 06:00 am, flight number 6E 509) i have checked it more then 50 times from Different mobiles, price in the original Indigo website was remain the same while price was keep getting changed in every min or so in "make my trip mobile application as well as website" specially while changing the number of passengers.

While price was getting increased in mobile app, the message in the app was "Airline has increased the price" while on the same moment price in...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — dubai city tour was messed up nobody came to pick up from hotel

 hirenkrana on Dec 10, 2017
Hi,

I had booked Dubai package from Makemytrip.com for sister and brother Dimple and Rohan.
They had Dubai city tour on second day.
When they called up the vendor details provided in itinerary he said makemytrip has not informed any details about you and your hotel pickup.
When i phone makemytrip executive they wated their time by just buying time and saying we are arranging alternative options.
They wasted their whole day.
And most exciting part which is city tour was missed by them due to makemytrip goofup.
Thankfully my brother hired private...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — refund of 13000 for booking id nh7003066703433

 Ankita Gujarathi on Dec 10, 2017
Booking id nh7003066703433. Worst mmt assured service fake people and don't have humanity and don't expect any help during natural calamity situation. Just advertising mmt assured by bollywood actors/actresses does not make you trust worthy to customer. It is better to book from some other agents.

It is very embarrassing and pathetic service received by mmt assured booked hotel at neil island summer sand on 06-dec-2017.

I was stuck with my family in havelock due to bad weather and government had deported all of us to port blair on 06-dec-2017. Due to which i had requested...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Makemytrip India — booking id nl20824772782 tickets not delivered

 Imran_khan297 on Dec 8, 2017
With reference to the above booking id,
I imran khan want to state that i had booked a trip to thailand, travel date 12th december.
My parents are travelling and they are old.
The journey date is 12th and still the hotel vouchers are pending..
I am surprised to see how much negligence is there from make my trip.
Two elderly people are travelling and every time i am following up with you. I followed up for almost 10 days to get the flight tickets. Now i am following up for the hotel vouchers.
This thing is creating a panic amongst my family members. No single...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Makemytrip India — flight ticket booked with mistakes in name and not responding properly.

 Dont know what r u expecting of me.. ..... on Dec 8, 2017
We booked 7 tickets from chennai to srilanka in srilankan airways through makemytrip. The guy who took our bookings over booked the six tickets properly, but made a mistake in the 7th name, i. E. Instead of "srinivasan nellikuppam chakkarapani naidu" he booked with "shrinivasan nellikuppan chakkarapani naidu".

We called up makemytrip booking office for resolving this 7 times and every time they say that the person who took this booking has come to office yet. No one is owing their mistake.

We are not sure whether they will resolve this issue, need urgent help...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — not refunding money after bus cancellation by service provider (srs travel)

 drpkd on Dec 8, 2017
This complaint is against corrupt practice by makemytrip & srs bus travel that has affected me by losing the ticket price rs.1008 as it has not yet been refunded by makemytrip. The chronology of event is as follows;
Dt 20th nov’17: i booked bus ticket through makemytrip (Mmt bus booking id: nu[protected], ticket no: c2fqu8p2, operator pnr: ts171120120600ydth/20550634) for my travel from vadodara to udaipur dated 24th nov’17 by srs volvo bus at 12:55hrs.
Dt 23rdnov’17, 10:42 hr : received a telephonic call from srs travel, mob-[protected] in my mobile saying “the bus has...
Complaint comments  Read comments Complaint category Law & Civil Rights

Makemytrip India — cannot use gift cards

 Abu2416 on Dec 8, 2017
Hi this is abu actually i bought 3 gift cards of make my trip and when in the final payment page in the gift cards option im able to use only 1 gift card
The other two gift cards when im applying it is showing an error i am attaching the gift card numbers and also the screenshot of the error. It has been 3 days since im trying to apply the gift cards the hotels are going sold out and the price is also increasing plz i want an instant resolution on this. Im not happy by the service given. And also when i check on mmt website it is showing active but i'm unable to use it. Plz revert me as...
Complaint comments  Read comments Complaint category Products & Services

Makemytrip India — not refunding my amount which was made to book air ticket

 Abhi278 on Dec 7, 2017
Flight ticket from goa to bangalore was booked through makemytrip.com on 24th of july 2016 for travel dated 4th sep 2016.

I received a message on sep 1 2016 stating that the goa - blore flight which is air pegasus was cancelled due to operational issue. Make my trip never took any responsibility at that time to help us move to a different flight. I had to make another booking on indigo flight for my return from goa to bangalore paying additional charges.

After this i have called makemytrip several times for my refund but till date (Now almost 1.5 years) they have not...
Complaint comments  Read comments Complaint category Airlines

Make My Trip — make my trip

 Lalit . Roy on Dec 7, 2017
I want to file a lawsuit against (Lalit roy) company from delhi. Make my trip is a company service provider. I had created an account with this company a few days ago, they had promised to provide us with good service and we booked this company for the first time. But the cab did not come from time to time and the cab was canceled. Then we got another cab book, it came from 4 hours late and the driver of the cab was also unprofessional. Then we complained to the company so they he asked us for forgiveness and said now you will never have to face any difficulties like this. His name is (Simran kaur)...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — zero cancellation policy : fraud product

 AnukritiGupta94 on Dec 6, 2017
I purchased Zero cancellation option on 2 tickets booked on MMT app. While they have assured on their website (snapshot attached) that the "Complete amount paid at the time of booking, except for the ZERO Cancellation charges will be refunded to customers account", it does not seem to be showing up when I was trying to cancel the ticket and checked for cancellation charges estimate (snapshots attached for both bookings).

1. Booking ID : NF[protected]
2. Booking ID : NF[protected]

MMT, either show the right refund amount or stop marketing/ selling this product...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — amount 3 times debited for one ticket

 Praveen Thatipally on Dec 6, 2017
Hi team,

I have booked ticket from hyderabad to bangalore on 22nd november but amount has been debited 3 times (4005 rs) for one ticket and i have checked with icici they said 3 times amount credited to makemytrip account and they provided info also and i have forwarded the info to makemytrip people but even they are not responding to my mails. Total amount 8010 rs extra debited.

Please help me on this request....
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — cancellation fee

 a1511989 on Dec 6, 2017
We got an mail from mmt that now there is no charges are applied on flight ticket cancellation, on that basis i booked 2 tickets from go air, lucknow to delhi on dated 3rd december 2017 for 4th march 2018. But due to certain issue i cancelled this ticket on very next day on dated 4th december 2017 at 6.50 am.
Now am getting only rs.968 out of total paid amount rs.4648/-. Kindly help to get the refund of total amount. Also if required i can submit that mail to you...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — cash back not yet credited

 Ankit Goyal on Dec 6, 2017
Hi, i had booked a flight on 6th november 2017 using my icici card. My booking id is nf[protected]. There was an offer of rs.1250 cashback which was supposed to be credited into my account within 21 days. It has been a month today and the amount is not yet credited. I have tried every possible way to contact you people but i am not ablte to find any number on which i can talk to the customer care person. I have sent messages on facebook and also tweeted maemytrip but nobody seems to be bothered. I am writing this as a proof of the efforts i have made to get in touch with you and you look into...
Complaint comments  Read comments Complaint category Travel & Vacations

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