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MakeMyTrip India Complaints & Reviews

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Updated: Jan 19, 2025
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MakeMyTrip India reviews & complaints(8101)

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9
9483515322
from Bengaluru, Karnataka
Jan 19, 2025
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Payment not refunded for unsuccessful booking

Address: Delhi

On 27 Dec 2024 has carried out a booking for a hotel stay in Mysore, Karnataka costing Rs 4107. The booking was unsuccessful and the company said that the amount will be refunded. Till date have not yet received the refund....
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V
venkatknd007
from Indore, Madhya Pradesh
Jan 4, 2025
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Cancellation amount

Hello,
I booked bus tickets Shirdi to Hyderabad in MakemyTrip PNR: D9FJTFXK, Booking ID :NU[protected]
I paid trip assurance too, i cancelled the ticket 6 hours before the bus starts.
They intiated refund claim on 27th December by 3:28pm but Makemytrip
didn't refund the trip amount yet.

I need my money back...
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P
Priyankapal10608
Dec 18, 2024
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Refunds for my cancellation

Address: Noida

I had booked 2 seats froms delhi NCR to khatushyam ji . pay using google pay. at time of boarding they cancell the bus trip due to their reasons only.

they told me over call different reason, we dont get money. some times they said your money will be come abcak after 15 days .

they never refunded my money or never respond over mail or call...
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P
Prateek J Desai
from Mumbai, Maharashtra
Dec 2, 2024
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Unable to change email ID in MMT Profile

Unable to change email ID in MMT Profile

Existing - [protected]@gmail.com
New - [protected]@outlook.com...
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H
hapiedreams
Nov 24, 2024
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Cancellation charges not returned

Address: www.makemytrip.com/

Seriously one think i want to say . ifu want to book ticket book only through airlines. don't book any third party apps
from indigo
Consequently, your seat under PNR Y2YQVM went vacant and the reservation was closed as ‘’No Show”. In accordance with policy, a refund of INR 1803 against the applicable “No Show” taxes has been initiated towards the original source of payment used at the time of booking.

FROM...
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R
rahulhemnani
from Mhow, Madhya Pradesh
Nov 8, 2024
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Tour Package Discounts

Hello Team,
I was promised of discount of around Rs 34, 000 over email.
They have recalled the email.
And not reverting to emails being send.

I’ve to fly post wedding in almost a month’s time. This is unfair and arduous....
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E
Ethar
Sep 29, 2024
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Booking confirmation

I have booked using makemytrip, booking ID [protected] and successfully paid, but i provided wrong email address and didn't receive the confirmation and the E-tickets. please resolve the issue ASAP

the correct email is [protected]@gmail.com...
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B
balahkrh
from Theni, Tamil Nadu
Sep 6, 2024
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Bue breakdown not refunded the money

Address: Gurugram,Rosewood City RoadGhasola,Sector 49,India

Booked the ticket thro Make my trip website.Yolo bus i used to travel from dindigul to bangalore today .The bus breakdown took place at krishnagiri at 6:15 pm .We had asked by the bus staff to wait for alternate bus arangements (that too very late )which was coming from chennai but the arrangements not done as assured
After 1 1/2 hrs we walked 1 km and took other bus in our own source and reached bangalore
Time and money wasted...
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R
Rina Gandhi
from Bengaluru, Karnataka
Aug 4, 2024
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No refund issued

Makemytrip I am writing because of a problem with a recent ticket booking. I booked a ticket for 7th August, but it was issued for 4th August at 4:30 PM instead. This mistake has caused a lot of trouble.

When I asked for a refund, makemytrip refused. I paid ₹900 for this ticket, and I believe this is unfair.

I am asking MakeMyTrip to please look into this and refund my money as soon as possible....
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N
natvar krsha das
Jul 10, 2024
Feb 5, 2025
This thread was updated on Feb 5, 2025
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Require correct invoice/bill for may trip

I have hired taxi no ka01ae0658 for three days from bangalore to chikmagalur wef 29th june 2024 to 01 july 2024. Through make my trip.
The invoice provided is not correct and of a less amount. I contacted concern many times always same reply that we will revert soon ia a day or two but till date matter not resolved. I have to claim amount from my company but unable to do so only because of your poor service to provide correct invoice...
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D
Diksha Monga
from Delhi, Delhi
Jul 9, 2024
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Not refunding my money from their wallet to my account

Website: www.myflyyatra.com

Hi team, i have written dozen email and trying to get my wallet amount on their app into my account. They are holding my 15532 inr from past 6 months i am trying to get my amount back. Its showing in my wallet account on my id with email [protected]@gmail.com. i have placed couple of emails they have given me reference no.[protected] created recently on 3jul where they acknowledged to refund my amount from wallet to my account....
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A
anubhab1223
Jun 17, 2024
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Website: makemytrip.com

I am unable to find a delete account option in the makemytrip website. Also I have been trying to delete my account from the app . but for some reason the otp is not even coming to my registered number. This is very frustrating because i have been trying to delete it for hours but you guys dont even have a customer support number to handle these account related situations. Please urgently delete my account registered in the mail id [protected]@gmail.com
MakeMyTrip India customer support has been notified about the posted complaint.
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    T
    Tinku Basu
    Jun 6, 2024
    Jun 13, 2024
    This thread was updated on Jun 13, 2024
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    Not allowing me to use my credit note issued by United Airlines

    Address: Delhi

    I have booked a ticket for San Frasisco to Mexico on 4 th Dec, 2023 unfortunately I could not travel on that day, so after writing to United Airlines and make my trip, I got a credit note that I can make an International Travel within a year thru United Airlines. I have to book a ticket from India to Canada thru United Airlines as I have to reach to my daughter for medical emergency by 25th July.
    I am a professor, I really can not...
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    M
    Meenu8June@
    from New Delhi, Delhi
    May 26, 2024
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    Address: S-490 A, GK PART 1
    Website: Makemytrip

    You sent Amount Paid ₹ 165157 (₹ 139549 + ₹ 25608)
    for onward journey 25th May Delhi to Vienna
    and return was on 4th July but i paid exctra for return Journey and changed the return flight on 8th JUne Vienna to Delhi for Two one adult and one child. Please resolve the issue on urgent
    Mb No - [protected]
    MakeMyTrip India customer support has been notified about the posted complaint.
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      T
      Tajminbora
      May 25, 2024
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      Publication of a review about a hotel stay

      Website: Make my trip

      I made a booking at Hotel Central Inn, Dibrugarh for 22-23 May, 2024 through the Make my trip app. After the stay the app asked for a review about the stay. I didn't know that they were going to publish it on the app. Now I want them to remove/delete the review under the name of Abinash Gogoi from the app ASAP.
      Booking Id: NH[protected]...
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      My Complaint is regarding My Booking Id is NF7Y4Q8F3437PUVM5932 which was for Trivandrum to New Delhi on[protected].

      Two Tickets were booked, One in the name of Mr. Kiran Shrestha and another in the name of Mrs. Roshni Shrestha. Due to official reasons Mr. Kiran was not able to travel on[protected] so, I contacted MakeMyTrip for the same before the journey and they told me "Open to use" option is available for Mr. Kiran's ticket...
      +8 photos
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      A
      Abhishek Kumar Lakhera
      from Jhansi, Uttar Pradesh
      May 14, 2024
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      Ticket cancelation payment not received

      Address: 1194 talpura

      Dear Sir/Madam,

      I am Nitesh Kumar and i booked a online bus ticket from Jhansi to Rewa on dated[protected] by Make My Trip who's, booking ID no is NU[protected].But due to bus is not reaching at Jhansi at my picking point, so i call to bus owner mobile no [protected] and talk to him he said due to election bus is not come at picking point so you cancel the booking and amount will be refund with in 5-6 working days.But payment...
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      We would like to bring it your notice and seek resolution for the same,

      My father had booked their return ticket (GoAir flight from pune to Bangalore) as the flight was cancelled at the last minute, they (senior citizen couple) had lots of difficulties in terms of making last minute alternate arrangements, both intern additional expenses and mental agony.

      Over all these they have been regularly following up...
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      M
      Mr Mandrake
      May 10, 2024
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      Remove review

      I need to remove a review which I accidentally added recently because I don't feel good to review any hotels....
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      A
      aravinda_b
      May 6, 2024
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      On 2nd May 2024 booked a round trip from Bengaluru to Guwahati and Guwahati to Bengaluru, where Bengaluru to Guwahati is partially confirmed but Guwahati to Bengaluru got Failed by Airline or Make My Trip side and Till toady (6th May 2024) the amount is not refunded by make my trip and customer service is not at all help full and no status.
      MakeMyTrip India customer support has been notified about the posted complaint.
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