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MakeMyTrip India Complaints & Reviews

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Last updated May 14, 2024
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MakeMyTrip India reviews & complaints(8083)

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A
Abhishek Kumar Lakhera
from Jhansi, Uttar Pradesh
May 14, 2024
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Ticket cancelation payment not received

Address:1194 talpura

Dear Sir/Madam,

I am Nitesh Kumar and i booked a online bus ticket from Jhansi to Rewa on dated[protected] by Make My Trip who's, booking ID no is NU[protected].But due to bus is not reaching at Jhansi at my picking point, so i call to bus owner mobile no [protected] and talk to him he said due to election bus is not come at picking point so you cancel the booking and amount will be refund with in 5-6 working days.But payment...
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We would like to bring it your notice and seek resolution for the same,

My father had booked their return ticket (GoAir flight from pune to Bangalore) as the flight was cancelled at the last minute, they (senior citizen couple) had lots of difficulties in terms of making last minute alternate arrangements, both intern additional expenses and mental agony.

Over all these they have been regularly following up...
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M
Mr Mandrake
May 10, 2024
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Remove review

I need to remove a review which I accidentally added recently because I don't feel good to review any hotels....
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A
aravinda_b
May 6, 2024
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On 2nd May 2024 booked a round trip from Bengaluru to Guwahati and Guwahati to Bengaluru, where Bengaluru to Guwahati is partially confirmed but Guwahati to Bengaluru got Failed by Airline or Make My Trip side and Till toady (6th May 2024) the amount is not refunded by make my trip and customer service is not at all help full and no status.
MakeMyTrip India customer support has been notified about the posted complaint.
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    R
    Rounak59
    May 5, 2024
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    Refund for waiting list ticket

    Booking id -NR[protected]
    May 2, thrusday, 8pm, train no. 12595
    My booking was shown waiting list-13
    So i did not travelled but it is showing that i made the trip and now when i am trying to request for refund they closed it...
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    S
    shravanika
    Apr 30, 2024
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    urgent assistance required regarding booking issues

    "I recently encountered a series of issues with a booking through MakeMyTrip, and unfortunately, the experience was incredibly frustrating. Despite the platform's claim of 24/7 customer support, it was nearly impossible to reach anyone via phone calls for assistance. When I did manage to connect with a representative, named Shivani Chatham, the support provided was shockingly unhelpful. She repeated the same information without addressing...
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    A
    Amruta Bawiskar
    Apr 27, 2024
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    I was doing a flight booking payment which is credited to makemytrip, but my booking is not confirmed and the amount is deducted from my account.
    MakeMyTrip India customer support has been notified about the posted complaint.
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      M
      Malayam
      from Indore, Madhya Pradesh
      Apr 25, 2024
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      Flight refund alteration

      I had booked a connecting flight from guwahati to bombay, which was connecting, had a stop at Bangalore through make my trip, the flight was vistara. Vistara cancelled the flight after it was delayed for more than 12 hours. According to the mail sent to me by vistara, I am eligible for a full refund.
      Make my trip called me today, dated, 25/04/24 and has stated that i will receive only 700rs for this cancellation as it was a connecting...
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      A
      Anurag C
      Apr 24, 2024
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      Deletion of review already posted

      I want to delete 1 review as my wife has already posted the review of our stay. My Booking ID - NH[protected].

      Please do the needful asap.

      Thanks...
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      L
      Lakavath Mothilal
      from Kuzhithurai, Tamil Nadu
      Apr 22, 2024
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      Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

      There is no provision to update email address, physical address, or photograph. Also, there is no customer support email address.
      In addition, the website is not showing information. It just goes blank
      MakeMyTrip India customer support has been notified about the posted complaint.
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        A
        Arun khanng
        from Delhi, Delhi
        Apr 15, 2024
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        Address:gurgaon haryana

        Sir,

        Kashmir trip sold with wrong information

        3rd class hotels given in the name of 3 to 4 star property

        gandola trip charges taken but not given not informed on time as well before trip
        tulip garden visit not given as promised in pkg nor infomed on time

        hotel given were even gen set is not availble we spent entire night without electricity
        MakeMyTrip India customer support has been notified about the posted complaint.
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          I
          Irshadsh
          from Nagpur, Maharashtra
          Apr 8, 2024
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          MMT Trip guarantee

          I hope this message finds you well. I am writing to bring to your immediate attention a distressing matter regarding a recent booking I made on MakeMyTrip.com (MMT). I have booked 6 tickets under the Trip Guarantee Scheme, which promised confirmed tickets upon payment of an additional 360 rupees per ticket.

          Regrettably, despite the assurances provided by the Trip Guarantee Scheme, my tickets have not been confirmed. Consequently,...
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          M
          MuthukumarSherah
          from TENKASI, Tamil Nadu
          Mar 27, 2024
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          Refund about travel

          I am not going that bus travel today and I need refund fully because I am unable to edit the details and they are not help so please make a callback soon and refund my money due to app issue...
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          M
          Mahesg111
          Mar 14, 2024
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          Please delete the review I made

          Please delete the review I made on the hotel on 16/05/2022
          Booking ID (NH[protected]).
          Would be very helpful if you could please delete this review. Its very important for me to delete that review I made...
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          S
          Sanjeevs17
          Mar 11, 2024
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          Horrible Customer Service Experience

          Address:Gurugram

          I am extremely unhappy at the poor service of MMT and plan to sue this company causing me mental harassment and inconvenience while travelling with my family and ruining our overseas trip to India.

          I twice made booking recently for stay at hotel Radisson Blu Greater Noida
          and both time it failed due to a technical glitch at their end initiating an automatic refund which I never requested. Not only this the deficiency...
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          I recently booked a stay at what I thought was a nice hotel called Hotel Himalaya View through MMT for my parents' anniversary. But when they got there, it turned out to be more like a simple lodge than a proper hotel. Even though it was advertised as a 3-star place and cost around 3.2K for a night, it wasn't up to scratch.

          I trusted MMT and didn't check the reviews beforehand. But my parents had a really bad time there. There...
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          S
          sridhar1985b
          from Delhi, Delhi
          Feb 24, 2024
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          Airlines negligence to passenger

          I booked the flight using MAKE MY TRIP from Bangalore to Kuwait departing on 2 February at 21:35 hrs but the flight delayed to depart and finally landed to Mumbai at 1:00am instead of 23:20 hrs.
          The next flight was at 2:15am, my baggage was not transferred so I must claim and head to kuwait flight but I couldn’t make it.
          The layover was 3 hrs but ended up to get the layover for only 1 hour, if it was direct connecting flight...
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          R
          Ramayanam Chandana
          Feb 23, 2024
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
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          I'm complaining about the refund that has not returned to me yet

          I had booked a bus ticket in sb Travels from make my trip. It's been 10 days.i didn't get my money. I paid 1200 rupees for a trip from hyderabad to pune for 14th feb, 2024.but the bus operator cancelled the ticket without any intimation.Now i need my money back. The HELPline numbers are useless and not working. I tired of asking all of you.. ###!!...
          +1 photos
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          K
          Ketan lambhate
          Feb 23, 2024
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          Regarding Cancellation charges

          Due to bus late for 2 hrs bus cancelled from my side but paid only 78 rupees refund in amount against 971 rupees. Gujrat travel said from our side all amount refunded but i got only 78 rupees then why this amount received in my account...
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          A
          amit_sanjeev2024
          from Mumbai, Maharashtra
          Feb 17, 2024
          Mar 19, 2024
          This thread was updated on Mar 19, 2024
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          Makemytrip Price lock feature is a fraud and Makemytrip should compensate customers who are fooled

          Date - 17/02/24

          Details of complaint -

          Used the price lock feature for 3 tickets from London and Mumbai. Price locked the tickets after paying the premium of Rs1200. The feature clearly says that the price is locked for any fluctuations in price for the lock in period.
          While trying to book the flights on 17th (18th was the expiry for the locked in period), we received a message that the seats are not available...
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