MakeMyTrip India Customer Care
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 36%
Submit a Complaint
3046
COMPLAINTS

MakeMyTrip India Customer Care

MakeMyTrip India Pvt. Ltd.

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747  [All other major operators]
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214
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121
1800 118 747  [MTNL/BSNL phones]
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64
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62

Phone:
Phone:
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235
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104

Additional info
Customer Support

F.A.Q.

Contact Details

Branches & Offices

Ahmedabad (CG Road)
4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009
Toll-Free: 1800 103 0020

Aurangabad
Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001
Tel: +91 24 0660 9594

Ahmedabad (Maninagar)
3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008
Tel:
+91 79 4030 4131
+91 79 4030 4136

Ahmedabad (Sahibaug)
1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004
Tel:
+91 79 4009 8747
+91 79 4009 8754

Anand
105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001
Tel: +91 26 9224 5909

Allahabad
G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001
Tel: +91 53 2226 0248

Bardoli
117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601
Tel: +91 26 2222 5757

Bangalore (Residency Road)
Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025
Toll-Free: 1800 103 0040

Bangalore (Vidyaranyapura)
#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097
Tel: +91 80 6555 5952

Bikaner
F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001
Tel: +91 15 1220 1128

Bhubaneshwar
B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa
Tel:
+91 67 4254 7853
+91 67 4254 7339

Bhopal
2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016
Tel:
+91 75 5422 3687
+91 75 5242 9860

Bhuj
Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001
Tel:
+91 28 3222 7722
+91 75 6765 5500
+91 95 3754 4566

Chandigarh
SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018
Tel: +91 17 2432 0000

Chennai
Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006
Tel: +91 44 4261 8747

Chennai (Adyar)
No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020
Tel: +91 44 4905 0505
Toll-Free: 1800 103 9691

Chennai (Tambaram Store)
No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045
Tel:
+91 44 2241 7747
+91 90 4209 7747

Coimbatore
551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002
Tel:
+91 42 2438 5767
+91 42 2436 5767
Fax: +91 42 2427 5767

Cochin
Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017
Tel:
+91 48 4441 1222
+91 48 4646 2222
+91 96 4565 7111
+91 95 6713 4444

Dehradun
24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand
Tel: +91 13 5272 5533
Mob: +91 89 7907 7044

Delhi
UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027
Toll-Free: 1800 102 3060

Delhi (Rohini)
216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085
Tel:
+91 11 4751 1301
+91 11 4751 1302
+91 11 4751 1303
Mob: +91 95 9910 5789

Delhi (Connaught Place)
F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001
Tel:
+91 11 4152 0337
+91 11 4152 0338

Durgapur
A/2 Nandalal Bithi, City Centre, Durgapur 713216
Tel: +91 81 1660 4614

Guwahati
Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005
Tel: +91 36 1246 8747

Gurgaon (Udyog Vihar)
Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016
Toll-Free:
1800-11-8747 - From MTNL/BSNL phones
1800-102-8747 - All other major operators

Gurgaon (Near Galleria Market)
4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002
Tel: +91 12 4717 7417

Hyderabad
1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034
Toll-Free: 1800 103 3070

Hosur
Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109
Tel:
+91 43 4460 6666
+91 43 4460 8747

Indore
Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001
Toll-Free: 1800 102 2504

Jabalpur
2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur
Tel: +91 76 1403 8747

Jaipur
Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017
Tel:
+91 14 1405 4646
+91 14 1405 4647

Jalandhar
Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump
Tel:
+91 18 1463 5000
+91 93 1609 3629
+91 99 1557 7687

Jodhpur
131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003
Tel: +91 29 1277 0613

Jamnagar
143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008
Tel:
+91 28 82676061
+91 28 82676062
+91 28 82676063
+91 28 82676066

Jammu & Kashmir
Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)
Tel: +91 19 1247 9260

Kanpur
1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001
Tel: +91 51 2253 6555

Kolkata (Sarat Bose Road)
2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020
Toll-Free: 1800 103 0060

Kolkata (Salt Lake)
KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098
Tel: +91 33 4000 2766

Lucknow
4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001
Toll-Free: 1800 102 2505
Fax: +91 52 2407 1310

Ludhiana
SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001
Toll-Free: 1800 102 2506

Meerut
Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001
Tel: +91 12 1405 2255

Mumbai (Andheri East)
Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093
Toll Free: 1800 103 0080

Mumbai (Mahim West)
G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016
Toll-Free: 1800 103 0080

Mumbai (Opera House)
509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004
Tel:
+91 22 3000 4107
+91 22 3000 4114

Navi Mumbai
A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614
Tel:
+91 22 6673 6590
+91 22 6673 6595

Navi Mumbai - Vashi
G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705
Tel: +91 22 6793 9014

Mumbai (Malad)
Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064
Tel:
+91 22 2873 6001
+91 22 2873 6002

Mumbai (Thane)
Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601
Tel:
+91 22 2547 8031
+91 22 2547 8032
+91 22 2547 8033
+91 77 1891 4702
+91 77 1891 4703
+91 77 1891 4704
+91 77 1891 4705
+91 77 1891 4706
+91 77 1891 4707

Nagpur
277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010
Tel: +91 71 2661 8747

Nasik
2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002
Toll-Free: 1800 102 7804

Puducherry
Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001
Tel:
+91 41 3430 8747
+91 41 3234 8747

Pune
1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001
Toll-Free: 1800 102 7805

Patna
Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001
Tel: +91 61 2325 6126

Rajkot
Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001
Tel:
+91 28 1246 0955
+91 28 1246 0956
Mob: +91 8238 666 700

Raipur
Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College
Tel: +91 77 1403 9687

Ranchi
Ground Floor, Samudra Complex, Circular Road, Ranchi 834001
Tel: +91 65 1256 3134

Siliguri
2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema
Tel: +91 96 0998 1815

Surat
3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007
Toll-Free: 1800 102 7807

Shillong
PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya
Tel: +91 36 4222 1775

Shimla
Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001
Tel: +91 17 7265 3885

Secunderabad
139/38, United Building, Paradise Circle, Secunderabad 500003
Tel: +91 40 6638 7701
Mob: +91 92 4655 1600

Tirupati
Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh
Tel: +91 87 7664 1979

Udaipur
9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001
Tel: +91 29 4248 2755

Vadodara
Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007
Toll-Free: 1800 102 7808

Vapi
109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195
Tel: +91 26 0242 9444

Varanasi
Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010
Tel: +91 54 2240 0397

New York
60 East, 42 Street, 2029, New York, NY 10165, USA
Toll Free: 1-800-INDIA-10

San Francisco
2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA
Tel:
+1 925 242 2280
+1 925 242 2076
Fax: +1 925 242 2001

Sydney
India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia
Tel: 1300 66 4404

View More Information...

Customer satisfaction rating
36%
Complaints
3046
Pending
1175
Resolved
801
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

MakeMyTrip India Complaints & Reviews

Sort by:

Makemytrip India — date change request was denied

 firdos aftabi on Jul 17, 2018
I had a booking for Mumbai Newark on 8th July 2018 but since my passport was still with the consulate I was not able to fly, so called make my trip for date change as on the ticket provided to me by mmt mentioned date change penalties of RS 7250 from 0 hrs to 365 days but the call center refused to do date change or refund and asked to contact air India and the air India asked to.contact mmt. I was misguided by mmt and because of that had to bear the loss of more than 1 lakh rupees....
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — connecting flight with separate terminal at delhi

 deepak 55 on Jul 14, 2018
Recently Indigo flights operating from Delhi terminal 1 and 2, in general we use to book connecting flight from Jaipur to Raipur and never faced a problem for airport changing but on 11-07-18 we got flight from jaipur to delhi Terminal-1 and than from terminal 1 to terminal 2 and that too with my old age parents m-81 and f-76.
If flight is not connecting why we suggest in connecting flight and if not connecting you are not suggesting terminals while booking, as per your policy the harassment of people is not desired so its better to quit the make my trip and INDGO who doesn't have clear policy...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — unnecessary amount deducted and not refunded after so many evidence & followups

 Mahiseema143 on Jul 12, 2018
Hello concerns,
Myself Chetan Malik.
PNR-[protected] Booking ID-NH[protected]
I booked one room in park inn hotel by Radisson on 08th July 18 .I was at IGI Airport. But unfortunately the location of hotel was selected Bilaspur(Which is very far away from Air port) instead of Mahipalpur Delhi.My amount was deducted at the same time. I requested to Make my trip and Hotel staff to cancel and refund but they refused to do this. Then I request to location change but again they denied. Finally to save my money, I plan to go hotel but they denied to give cab service also. In last,...
Complaint comments  Read comments Complaint category Other

Makemytrip India — payment deducted twice

 Vimala Ramachandran on Jul 12, 2018
I purchased a ticket on Make my Trip and the first time the payment failed (thats what the website said), so I paid again I note that my bank statement shows that the same amount has been debited twice. MakeMyTrip said the money would be refunded, but despite several emails and complaints - I have not got any support.
My bank statement - will details given below. I have an account in ICICI Bank

01/07/2018 02/07/2018 - BIL/[protected]/QC-/NF[protected] 9, 159.00 - 12, 22, 685.13
01/07/2018 02/07/2018 - BIL/[protected]/ERU Hyd Tkt/NF[protected] 9, 159.00 ...
Complaint comments  Read comments [1]Complaint category Airlines

Makemytrip India — not satisfied with the way my case is being handled ( booking id nn2269619563531)

 Bhawna Bedi on Jul 9, 2018
Hello
This is Neha Arora and this is regarding my Booking id NN[protected] have been trying to get my issue resolved since 7 June. I am not at all satisfied by the way my case is being handled. I could not board my flight as i could not web check in due to some error from your side or the airlines I don’t know but despite having e tickets in my hand i was not able to board the flight ( i was told to buy my boarding passes and luggage fee for 60€ and 45€ each respectively)
I just want my tickets amount to be refunded which i had paid already. Neither the airlines nor MakeMyTrip...
Complaint comments  Read comments Complaint category Airlines

Make My Trip — invoices showing other charges and fees when asked for gst bills

 Kannuu on Jul 8, 2018
I recently booked international travel tickets through MMT and the invoices provided to me show one head as ‘other charges and feees’without any information for customers as to it’s details -seems there are some hidden charges which the company is not disclosing to customers.
If there are charges there should be the clear breakup of it with intimation to the customers that such charges would have to be incurred by them.However how would a customer understand such an ambiguity?An invoice is attached herewith...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — booking hotel

 Pooja Raina on Jul 4, 2018
I have booked my hotel in mussorie on 29th june 2018 with booking id nh[protected] from make my trip app. I paid rs.3100 in advance also.

The pics shown by make my trip of room was far better.

But when we reached hotel, condition of room was not good. I was with my family and i didnt checked in hotel.

I lodged many times complaint in customer care to refund my money but i am not getting any response....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Makemytrip India — over charge of hotel room

 laxmish hegde1 on Jul 4, 2018
Issue: overcharging of hotel in udaipur. Hotel name: vantara resort and spa, dheekli, udaipur, rajasthan
Booking id:nh[protected]
Dates: 7th march to 11th march
When we booked the hotel in december through make my trip, the price was shown as rs 6000 per night howver when i got the charge it was rs 12000 per night. Even after repeated follow up and escalation within make my trip i have not been refunded with my excess charge rather they are justifying this over charge without any evidence.
Help required: to get refund on my excess charge of rs 24000...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Makemytrip India — mmt account deletion

 vineet14 on Jul 3, 2018
I have been trying to delete my account, but i am not able to do so. I have sent an email to privacy@go-mmt.com, it shows email id does not exists. I don't want this id any more. They are harassing me with their promotional activities. I want to delete my account as soon as possible, i have tried calling & emailing but no response, such a poor response....
Complaint comments  Read comments Complaint category Other

Makemytrip India — makemytrip - refund not received and no response from mmt

 shri_t on Jul 3, 2018
This is in regards to the booking id - nn[protected]

Makemytrip has failed to cancel my ticket with airline on time and passenger is denied boarding because of this technical delay. Mmt staff has accepted the delay but still my money is not refunded.

Only reply is received from management:

Greetings from makemytrip.

Kindly accept our sincere apologies for the inconvenience caused to you.

This is in regards to the booking id - nn[protected]. Please be informed that we are working on this query and will be requiring some...
Complaint comments  Read comments Complaint category Travel Agents

Makemytrip India — booking id is not generated after I book a taxi from kodaikanal to ooty

 Shwetan23 on Jul 2, 2018
I have booked a cab from kodaicanal to ooty and paid 626 rs in advance but no booking ID is generated and money has been deducted from my account.
I have attached the photo for reference transaction. Please find it attached.
Please help me with this issue ASAP.

Regards,
Shweta

Contact number:[protected]...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Makemytrip India — danial of paying me back the refund I should get

 Semantiroy on Jul 2, 2018
Booking id - NF[protected]

A month back i tried to book 2 tickets for delhi which costed me around Rs 9500. But after the transaction was, it said booking wasn't confirm. You can check the attached screenshot of it. But till now when i didn't get my refund back i mailed mmt again and the reply which kept coming was refund won't be done as the tickets were booked. which is definitely not true.
Pls refund this large amount asap and don't loot the middle class people like this.
I've been a regular customer of MMT so i would be glad if you refund it. Please take it...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — it has been a month and now refund is denied to be credited

 Semantiroy on Jul 2, 2018
Booking id - NF[protected]

A month back i tried to book 2 tickets for delhi which costed me around Rs 9500. But after the transaction was, it said booking wasn't confirm. You can check the attached screenshot of it. But till now when i didn't get my refund back i mailed mmt again and the reply which kept coming was refund won't be done as the tickets were booked. which is definitely not true.
Pls refund this large amount asap and don't loot the middle class people like this.
I've been a regular customer of MMT so i would be glad if you refund it now Orelse i unfortunately...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — it's been a month and now refund is denied to be credited

 Semanti Roy on Jul 2, 2018
Booking id - NF[protected]

A month back i tried to book 2 tickets for delhi which costed me around Rs 9500. But after the transaction was, it said booking wasn't confirm. You can check the attached screenshot of it. But till now when i didn't get my refund back i mailed mmt again and the reply which kept coming was refund won't be done as the tickets were booked. which is definitely not true.
Pls refund this large amount asap and don't loot the middle class people like this.
I've been a regular customer of MMT so i would be glad if you refund it now Orelse i unfortunately...
Complaint comments  Read comments Complaint category Airlines

Makemytrip India — false promise and overcharged

 Aanchal uppal on Jul 1, 2018
I have booked there european dreams package for 6 lakhs and they promised us 11 days and 10 nights but they gave us a flight which landed in paris around 5 and we reached our hotel around 7 and they said we said 11 days so reached here around 7 this is included. They had their commission fixed every where so they misguided us and asked us to buy tickets from places where they have their commission fixed in switzerland rhien falls and mislead us and didn't tell us truthfully about the exactly what all we do with these tickets. They took 5.88l and i got a mail and message that i have cleared my balance...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — best price guarantee hotel - beware

 rajkumar.jain@gmrgroup.in on Jul 1, 2018
I gone for the official trip with my one colleague for hyderabad and i booked the hotel hyderabad grand on 11th june for the period 12th june to 14th june 18, through make my trip (Mmt). Mmt charged 7243/- immediately. At the same time my colleague booked the same hotel for same period with same facility through go ibibo.com. There was charges only rs 5524/-. When confirmed by colleague then it was true. Mmt charged much hire.
Since mmt during the advertisement highlight best price guarantee and promise to pay 5 time of difference. I called to mmt customer care and confirmed regarding the...
Complaint comments  Read comments Complaint category Travel Agents

Make My Trip — complaint against cab driver (mr. raghunath, contact no.7619556538, vehicle no. ka-41 aa8112) and make my trip

 adey99999 on Jun 29, 2018
Make my trip booking id: nc[protected]
Complaint reference id[protected]
Company: make my trip
Date of the incident: 23/06/2018 to 26/06/2018

Full description of the incident:
We booked cab through make my trip from bangalore to kodaikanal. We have faced below issues. My mother has fallen sick due to your service.

Complaint no. 1: our pick-up time was 3 am on 23/06/2018. Driver came at after 5 am. We had to pay extra rs.250 as driver allowance.

Complaint no. 2: driver didn't have gps. He told us that make my trip did...
Complaint comments  Read comments Complaint category Travel & Vacations

Makemytrip India — the company itself cancelled a holiday booking after sending all confirmation vouchers when travel date is near.

 Ankit9704 on Jun 29, 2018
As this is the problem going on with the company since last 18 days but there is no solution being provided by the company though being pre informed by the company and after confirming the booking details and when i had received all the booking vouchers and confirmation email, externally i had booked flights from kolkata to chennai and chennai to kolkata and also took a land package which costed me rs.40000 (Since the land package is being taken from the local vendor so as per their policy the company shares the invoice only after the service is being completed) and the flight costed me rs.13710...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Makemytrip India — travel insurance

 Sandeep Lalla on Jun 28, 2018
Travel insurance details are not correct all my details in form sent my mmt are incorrect
I booked my tickets from mumbai to bangkok yesterday through make my trip site and opted for insurance paying 72 rs extra. I was shocked to see i got mail for my insurance from apollo munich insurance and my details like date of birth and passport number were mentioned and it was incorrect and no one asked for details. This is resulted in unnecessary inconvenience for me and i don't have time. I need compensation from make my trip...
Complaint comments  Read comments Complaint category Insurance

Makemytrip India — pathetic and highly charged holiday package

 Ashi392 on Jun 28, 2018
I am an old customer of makemytrip and never thought of booking my flights or hotels or holiday packages on any other website but this time i am highly dissatisfied with the services provided by makemytrip. I booked a holiday package to Singapore for 4 nights and 5 days and the services were totally unexpected and against the makemytrip standards.
Hotel and flights were not worth at all as per the package charges. I am definitely going to turn up to media/social media/networking sites and raise this issue up as my precious moments were spoiled because of your poor service.

On...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

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