Cleartrip — 2.5 lac amount taken and no sign of tickets

Address:	Mumbai City, Maharashtra, 400011
Website:	www.cleartrip.com

Cleartrip guys have taken my 2.5 lac rupee and not sending me tickets. Till now it has been 20 hrs since the money has been deducted from my account and after me calling them in evening after waiting for 18 hrs, i just finished a call which went over 2hrs. I spoke to vikek (Agent), after my request of transfering the call to supervisor, which he did that after 1.5 hrs, i spoke with mr. Amit waghole (Floor supervisor) reporting to mr. Uttam singh shikhawat (Manager). They are blaming indigo airlines saying system is not responding. On mail the promised that ticket will be delivered in 5 hrs maximum. After my call which was after 18 hrs approximately, they sent in another email saying within 2 hrs tickets will be delivered. It's more than 2 hrs now as well.

The company is fake and these guys are doing fraud by taking our hard own money.