Cleartrip — after cancellation did not inform to indigo airlines about cancellation

Address:Durg, Chhattisgarh, 490026
Website:www.cleartrip.com

My husband booked 5 air ticket using cleartrip from new delhi to doha on 23rd may 2018 the trip id is:[protected] and 3 tickets cancelled out of 5 on 25th may i. E. 1 day before travel date. We have received a cancelled mail by clear trip site same time but when we did query to indigo airlines we have come to know that they did not received any information from clear trip about cancellation and a nominal refund amount was generated by them due to non travelling by passenger and transferred on account of clear trip. This shows that due to negligence of clear trip we have loosed our huge amount.
Moreover the support/costumer care number and toll free numbers are not connecting because of we are not able to contact them.

This is clearly a harassment by this web site. I would never recommend anyone to use cleartrip.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information