Cleartrip — airline ticket booking online

This has reference to my booking on goair airlines for flight no. G8 121 on 20.05.2019 from kolkata to hyderabad (Pnr no. X653fc). Wereas you debited rs. 8776/- for two (2) adult persons, which in itself, was much higher than one which was prevailing at the time of booking, but, fraudulently, did not even refund/adjust the rebate availed through applying promocode savenow for rs. 225/- it indicates that, the concerned merchant with whom you are tied up is a confirmed fraud and acts with malafide intention in cheating unsuspecting customers like me.
Obviously, this act of fraud does not augur well with a healthy relationship with you, especially, even after bringing the same to your notice. I do not have a cleartrip account, but you are aware of my other relevant details through the booking made through you.
Your failure to resolve the issue and your retracting upon your promise to adjust/refund the amount of rs. 225/- for application of the promocode noted above, obviously would establishment your stake in such frauds as a party to the malafide intention of payment gateways, as in my case.
Needful for providing due succour to the undersigned is anticipated at the earliest.

Regards,
Anupam mitra
(Client with a bad experience)