Cleartrip — amount deducted but no confirmation or trip id issued. | |
29/05/2019 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below: Thanks for paying rs.10, 309.00 from a/c xxxx9060 to techcleartrip via netbanking. Call [protected] if txn not done by you. I was not given any confirmation email following the transaction nor any form of statement of failure of booking. However upon calling indigo it was confirmed that no booking had been initiated by cleartrip. I cannot even contact the customer service centre as i was not issued any trip id. This is a pathetic system fooling customers and has caused me great discomfort and monetary loss. Was this information helpful? | |
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ClearTrip customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
On 26.04.2019 I tried to book tickets from delhi to Ahmedabad by my debid card. Two times transaction was done and no booking was done but money was deducted from my account two times same is reflected in my bank statement. one time transaction for Rs. 4423.00 has been credited back in my account. Second trasaction not credited so far. Please refund 4423.00 urgently. Niether any booking ID or TRIP ID was generated. I tried to contact on your phone but they ask for booking/trip ID. Please help to refund my 4423.00
Prachi Sharma
[protected]
Prachi Sharma
[protected]
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Prachi Sharma
[protected]