Cleartrip — amount deducted twice without ticket confirmation

I had done booking through clear trip for my cousin mr. Nibu mathew philip on 1st jan 2019 from abu dhabi to kochi (Air india express, travel date:14/02/2019). Amount deducted from my credit card twice and so far not received any confirmation on ticket and reimbursement of duplicate payment. Contacted customer care representative various times and also send emails as well but customer care executives are giving faulty promises and no reply for emails so far. Clear trip need to provide confirmation/ clarification on this and i need reimbursement of amount deducted from my credit card.
Details:
Amount deducted aed 506 (Twice)
Passenger name: nibu mathew philip
Abu dhabi - kochi (One-way) on 14th feb, 2019, air india express
Payment authorization code from bank : 105788 and 730810, citi bank