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Air India Express Complaints & Reviews

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Last updated Nov 22, 2022
Complaints 563
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Air India Express reviews & complaints(563)

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Isse ghatiya flight ni h koi or staff to bht zyada ghatiya h maners tk ni h bt krne ka logo ki flight janbhuj kr miss krate h fr return bhi ni haram ka pesa kamate h m to yhi bolunga koi is flight se ticket na krae bht ghatiya h ye
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    Hi
    I was traveling from Dubai to calicut on Sunday 3am flight which reached Calicut at morning 8am. I had to wait till 10am for no reason without being intimated that my luggage is missing & it was left in Dubai. When inquired the air india express staff told its mishandled & still in Dubai. Finally after so many follow ups I was given a form in which missing baggage details were filled & assured me that it will be delivered ASAP...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Air India Express — Boarding pass denied

    My booking in the Air India Express was from Mangalore to Dubai and later to London with different airline connection. During the check in of the Air India Express at Mangalore International Airport, I was denied the boarding pass in the last moment of the flight departure and reason was given that I don’t have the Dubai transit visa. Due to which I could not attend the important company meetings held at London and entire expenses of to...
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    My flight from dubai to delhi on 3rd oct has been rescheduled to 2 am on 4th oct. Customer care is not issuing a full refund on this neither confirming me on providing accommodation arrangements for this. Please assist, i want to cancel and get a full refund so that I can book another flight or at least provide stay/food arrangements for the delayed time....
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    Team Air India

    Im writing in this email with a huge disappointment with my recent travel with air India express from Muscat to Bangalore on 8/8/2022 10:10 am

    I would want to start from the first conversation I had with your customer service team on the 7th august at 4:54pm on +[protected]

    I contacted your customer service desk as I was exceeding my luggage and wanted to know what is the extra that...
    +1 photos
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    Hi

    name : mohammad shareeque abdulla mohammad
    travel date : jul 29th 12.20pm
    destination: dubai to mangalore
    pnr: gx48lq
    reference number: ai[protected]
    mobile no: [protected]
    baggage colour : brown 1 bag

    sir/madam,
    i had missed my flight with the above details of the flight.I had done my check in and received the boarding pass...As i missed my flight, my luggage...
    +2 photos
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    Dear,

    Can you please help me get my refund amount for a cancelled flight? Air India Express say they have refunded the amount but I havent received it. I have send multiple emails to Air India express and they dont seem to respond.

    If you need any further documents please let me know I am ready to share.

    From: [protected]@gmail.com
    Sent: Thursday, 28 July 2022 6:53 PM
    To: 'Customer...
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    In flight IX 473 dated 02 Aug 2022, flight stewardess had stuffed other baggage on my laptop bag which was already placed on the overhead baggage compartment and I have already informed her that it has a laptop in the bag and she just responded that it is a light weight bag and she stuffed it above my laptop bag.

    My name : Vishal Vinoy
    PNR : NIWV7J
    Seat no. : 27 A
    Cok - Bah...
    +1 photos
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    Dear Sir/Madam,

    I have been continuously following up sing last 6 months with the Customer Support Service team through emails, calls etc. to get the refund amount against the cancelled air ticket. However neither the emails nor the calls are being responded by the Customer Support Team. It looks like the Customer Support team has no intention to refund the amount. I have also made several calls to the Finance Department and...
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    Good day
    Please be noted for the online flight booking on 20/05/22, from mangalore to Kuwait, your gateway has deducted the amount 3 times for the same booking. kindly look into it and refund the additional amount deducted it is 44182.98 rupees. Pls refund to my account immediately. I have not recd any response from your side for the complaint mail customer care.

    Regards
    Anil...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Air India Express — Refund of Ticket booked in February 2020

    Hi,

    I had booked a ticket for my flatmate Mr. Vinod Rajappan from Doha to Trivandrum on the 13th of January 2020. The journey date was 03rd May 2020 with two legs Doha to Kozhikode and Kozhikode to Trivandrum. The confirmed ticket with the PNR No.: - ANDVVZ is attached for your reference.

    Unfortunately due to the COVID-19 situation in Qatar and India, the trip was canceled by Air India Express and the ticket...
    +7 photos
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    Dear Sir,

    I would like to bring to your notice the worst possible experience that my family and I experienced at Muscat International airport. I was travelling to CNN on Air India express (IX 712) scheduled for departure at 2.45 pm (30.06.2022) from Muscat International airport. We were the last passengers to arrive at the gate ( C 06). My father aged 63 had gone to the washroom. He was the last to come to the gate. A staff...
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    Booked ticket to Malaysia on 1 Nov 2021 from Kochi, but flight cancelled. I did not get refund from Air India Express till the date. When I contact customer care, they always says that refund is under process. Please help me to get refund....
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    Respected Sir,

    I had booked air tickets on 07June 2022 from Delhi to Indore and back for the journey on 02nd Jul. 2022 and 31st Jul. 2022. But due to a change of some reimbursement rules I needed to cancel the said booking. So, I contacted the customer care of air India on the same day of booking. Your customer care gave me wrong information and said to me the cancellation charges will be deducted if you cancelled your booking....
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    I have already paid them 16139 rupee but i did not get any amount back from them or loan amount. Kindly disburse my loan amount if not please help me refund my money...
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    I have booked an one way ticket for Singapore, amount was debited, but still now iam not received any mail or message from your side...
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    I am melvin francis. I am travelled doha to trivandrum via Kozhikode on 17 th june. That time my luggage bag wheel ia broken. What to do. Please response my concern.
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      I have booked a ticket on website with my half name. I want to correct my name as per in the passport. Need help for this. My travel is on 16th June
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        Tyre blast Kozhikode- Riyadh flight.
        Safety related issues constantly increasing
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          No one attend calls . My family is travelling and I need to find out which airport is Air India express using for their flights from Dubai. Due to runway maintenance some flights are operating from DWC (Al Maktoum) airport and there is no way we can find out unless we personally visit your offices. Totally unprofessional behavior I must say.

          If possible please respond back to me.
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