Air India Express Complaints & Reviews

Cabin crew of Air India Express has no way of talking to passengers and speaks very loudly The ladies who are going to do the cabin crew have no way of speaking at allHis plane also takes off lateFood and drink in a flight is not proper and the method of serving is also not proper. 23, 000 ticket but there is no simple arrangement to charge the mobile phone in the flightAir India's in-flight cabin crew, they have no way of talking, no way of behaving, those people are not proper. I will never travel on an Air India flight and never take a ticket for a third class airlineI had a flight from Dubai to Mumbai but I had a very bad experience.

Verry bad miss behavior, Rude, arrogant staff at the Check-in counter in the Departure Gate in kochi. My travel date 19-02-23.Please give a training to how to handle passengers. Specially her name Miss Sanju .

I had booked a flight ticket from CNN to KWI on 20 January 2023. (Flight No. IX-795)
Unfortunately, yesterday afternoon, on 17 January 2023, 64 hours before departure, I received an email from Air India Express informing me that the flight was cancelled and was asked to contact the city office for rebooking.

I called Air India Express Kannur City office on [protected] and Air India customer care on [protected] to rebook...

Please grena i am very sorry... But i used hack jut 5minutes after i dellete this hack pleaseb id [protected] back my id grena this my fovurite id please back

Hi, I had booked 3 tickets from air India express from Mumbai to Dubai on 1st Jan. PNR QGGSI8 and 6LTE1N. I selected the flight due to timing as I had some important event to visit. When I received the message regarding flight delay of more than 5 hours on 31st December 11pm I was shocked and I kept on calling air India express customer service number may be more than 100times and even sending email back to back but no response. I kept on...

Hi, I had booked 3 tickets from air India express from Mumbai to Dubai on 1st Jan. I selected the flight due to timing as I had some important event to visit. When I received the message regarding flight delay of more than 5 hours on 31st December 11pm I was shocked and I kept on calling air India express customer service number may be more than 100times and even sending email back to back but no response. I kept on calling next morning and...

I have booked a flight from MAA to SHJ on 1st Jan 2023.
The schedule time is 11.15 but the flight was delayed by more than 3 hrs and there is no proper feedback or update by the team…
If your in a hurry or wanted to travel on urgent basis it’s better not to choose to fly with air India as this is a frequent issue with them
More than compensation or anything they are wasting passengers time
Also they provide in proper information in the portal by mentioning on time departure !
More aged passengers and children’s are almost drained and totally frustrated because of the customer support they provide

My airline number is: IX194 with PNR: EATIKN. My flight had to depart on 31 December 2022, morning 09:50 Gulf Standard Time (UTC +04) from Dubai, UAE, to reach Lucknow, Uttar Pradesh on 15:05 Indian Standard Time. But, now as I reach the airport, it is suddenly delayed by more than 3 hours. Now the same flight is departing on 14:04 Gulf Standard Time, to reach Lucknow by 19:25, which is really frustrating for me as a passenger.

I used hack one time for prank on my friend and after 2 days garena free fire suspend my free fire account I promise I never use hack and any file Please help me bi almost spend 15000 INR this account please UNSUSPEND my free fire account Email ([protected]@gmail.com) Mobile no([protected])

Isse ghatiya flight ni h koi or staff to bht zyada ghatiya h maners tk ni h bt krne ka logo ki flight janbhuj kr miss krate h fr return bhi ni haram ka pesa kamate h m to yhi bolunga koi is flight se ticket na krae bht ghatiya h ye

Hi
I was traveling from Dubai to calicut on Sunday 3am flight which reached Calicut at morning 8am. I had to wait till 10am for no reason without being intimated that my luggage is missing & it was left in Dubai. When inquired the air india express staff told its mishandled & still in Dubai. Finally after so many follow ups I was given a form in which missing baggage details were filled & assured me that it will be delivered ASAP to my residence. Now its been a day, I didn't even get a courtesy call or message from the Air india express & now when I'm trying to call the given number first no answer & now its switched off. Please assist

My booking in the Air India Express was from Mangalore to Dubai and later to London with different airline connection. During the check in of the Air India Express at Mangalore International Airport, I was denied the boarding pass in the last moment of the flight departure and reason was given that I don’t have the Dubai transit visa. Due to which I could not attend the important company meetings held at London and entire expenses of to...

My flight from dubai to delhi on 3rd oct has been rescheduled to 2 am on 4th oct. Customer care is not issuing a full refund on this neither confirming me on providing accommodation arrangements for this. Please assist, i want to cancel and get a full refund so that I can book another flight or at least provide stay/food arrangements for the delayed time.

Team Air India

Im writing in this email with a huge disappointment with my recent travel with air India express from Muscat to Bangalore on 8/8/2022 10:10 am

I would want to start from the first conversation I had with your customer service team on the 7th august at 4:54pm on +[protected]

I contacted your customer service desk as I was exceeding my luggage and wanted to know what is the extra that...

Hi

name : mohammad shareeque abdulla mohammad
travel date : jul 29th 12.20pm
destination: dubai to mangalore
pnr: gx48lq
reference number: ai[protected]
mobile no: [protected]
baggage colour : brown 1 bag

sir/madam,
i had missed my flight with the above details of the flight.I had done my check in and received the boarding pass...As i missed my flight, my luggage...

Dear,

Can you please help me get my refund amount for a cancelled flight? Air India Express say they have refunded the amount but I havent received it. I have send multiple emails to Air India express and they dont seem to respond.

If you need any further documents please let me know I am ready to share.

From: [protected]@gmail.com
Sent: Thursday, 28 July 2022 6:53 PM
To: 'Customer...

In flight IX 473 dated 02 Aug 2022, flight stewardess had stuffed other baggage on my laptop bag which was already placed on the overhead baggage compartment and I have already informed her that it has a laptop in the bag and she just responded that it is a light weight bag and she stuffed it above my laptop bag.

My name : Vishal Vinoy
PNR : NIWV7J
Seat no. : 27 A
Cok - Bah

Dear Sir/Madam,

I have been continuously following up sing last 6 months with the Customer Support Service team through emails, calls etc. to get the refund amount against the cancelled air ticket. However neither the emails nor the calls are being responded by the Customer Support Team. It looks like the Customer Support team has no intention to refund the amount. I have also made several calls to the Finance Department and...

Good day
Please be noted for the online flight booking on 20/05/22, from mangalore to Kuwait, your gateway has deducted the amount 3 times for the same booking. kindly look into it and refund the additional amount deducted it is 44182.98 rupees. Pls refund to my account immediately. I have not recd any response from your side for the complaint mail customer care.

Regards
Anil

Hi,

I had booked a ticket for my flatmate Mr. Vinod Rajappan from Doha to Trivandrum on the 13th of January 2020. The journey date was 03rd May 2020 with two legs Doha to Kozhikode and Kozhikode to Trivandrum. The confirmed ticket with the PNR No.: - ANDVVZ is attached for your reference.

Unfortunately due to the COVID-19 situation in Qatar and India, the trip was canceled by Air India Express and the ticket...