Air India Express
Air India Limited
Customer satisfaction rating: 23%
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498
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Air India Express Customer Care

Address
Air - India Building, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

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Phone:
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35
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43

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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23%
Complaints
498
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0
Resolved
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So far so good - The company responded to our notifications and is working on resolving complaints.

Air India Express Complaints & Reviews

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My flight PNR was AVCJXF, it was cancelled by air line itself.
I was informed that refund will be processed in couple of weeks.
now its been more than 45 days but still payment is pending.
I have called call center and sent several emails but nothing has happened.
I always got standard reply which is auto generated one.

appreciate if you can look into this matter and refund my amount asap

best regards
vijay
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    I have booked an airticket with Air India Express for 25/04/2021. I tried to change the travel date travel date before 3 days...
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    My Air india express Flight was cancelled from Dammam to Kozhikode which was on sept 1st . I have requested for refund from...
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    I have booked the Air ticket (PNR# EPYHCX) from KANNUR to DOHA and cancelled two passengers from this ticket . The Amount...
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    Requested for Refund from July 2021

    PNR Number : IYZSNU
    Airline: AIRINDIA EXPRESS
    Flight no.:...
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    I booked two times ticket both time same thing happened and my money deducted please give me refund to my account
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      Dear Sir,

      I have booked the Air ticket from CCJ to DOH (PNR#YJKJUG) and it was cancelled on 31 July 2021....
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      I was booked tickets PNR- IG6K39 Del to Doh Air India Express but flight was cancelled without any notice. Also till not any...
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      I have booked an air ticket through Air India Express for my family as per the below details.

      Confirmation Number: WNAAZG
      Route of Journey: Doha / Kozhikode / Doha
      Travel Date: 03 July 2020 / 30 July 2020

      The flight was cancelled by Air India Express due to Covid Restrictions and Air India agreed to cancel the ticket and provide me a refund on 01 February 2021. I have received an E-mail from Air India Express a confirmation of refund amount on the 03 February 2021. But unfortunately, since 9 months I haven't received the amount from Air India Express. I have sent several reminders, but I am getting a reply from them saying that we are working on your booking.Please be patient'.

      I will very much obliged if you can do the needful to get my refund. I am very upset in the delay as the refund amount is almost equivalent to INR 87, 000.00 (QAR 4, 325)
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        There is no confirmation mail for the cancellation nor its showing any details of cancellation in website. No response at...
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        Myself Aruna Rajendran, I booked a flight for my parents in April'21, below are the details
        My PNR Number of airindia...
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        Dear Air India Exp,

        I have requested many times but no response from your end. Please refund my air ticket...
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        I cancel my booking : JFFBZO on 13 July till no waiting to get refund
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          I cancel my booking : JFFBZO ON 13 July and till no waiting to get refund whenever i call to air India express Doha office...
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          Air India Express is not refunding the money for the ticket booked on 07-Feb-2019 with an amount of QAR 5873.43 with reference...
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          Air India express//083•500•98•358//contact service center no..I have called up air india executive to cancel my tickets booked for september 2021, booked on 4th september and cancelled...
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            I have called up air india executive to cancel my tickets booked for september 2021, booked on 4th september and cancelled...
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            I have booked the Air ticket from CCJ to DOH (PNR#YJKJUG) and it was cancelled on 31 July 2021. The Amount is still not yet...
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            I was supposed to travel from Mangalore to Bahrain on 21/06/2021 but cancelled the ticket on 16/06/2021 due to personal reasons.br...
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            I had booked three tickets through Air India Express in the year 2019 & 2020. Flights were cancelled due to the pandemic &...
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