Cleartrip — amount deduction

My name is pavitra and my mail id is [protected]@gmail.com mobile number is [protected]

I did a transaction with cleartrip for 2 train ticket from bangalore to tirupathi on 31st jan 2019 and nearly two times i tried they said the transaction failed. But the amount of rs.455 and rs. 455 totally 910 rupees debited from my bank account.

Can you please help me to check the money where held up. And i expect whether the cleartrip or the bank should refund the money to my account. Please help me.

I already spoke with bank customer, they said this is not our side problem, please check with cleartrip like that. So please reslove my prblem and refund my amount.