Cleartrip — Amount not refunded while Indigo has refunded full amount on 25 Sep

Its a really shame that Clear trip doesn't take care of the customers once tickets are cancelled. If we book the ticket then amount is immediately deducted but if we cancel then they kept pending . If customer does'nt check the statement then he doesn't know whether refund is credited or not. Clear trip uses customers amount for their uses . I just came to know today after looking into the bank account statement and came to know that Indigo has refunded amount of flight ticket on 25 Sep but Cleartrip hasn't refunded. When I called customer care then she said that 299 is refunded but not credited. When I told her that I am going to complain as I have been refunded full amount of INR 5771 by Indigo then how Cleartrip is refunding only 299 then she said that that is pending from finance side. I think Indian Govt to take strict action against these types of fund raising sites who cheat customers