Cleartrip — booking error post transaction

Address:	462024
Website:	cleartrip.com

Hello,

I'd really like to enquire about the transaction that i just did. It shows that it isn't happening cz of irctc issues but i've received a message from cleartrip saying that the amount has been deducted! Now what is it that i'm supposed to do. And if in case the ticket isn't booked, how and when do i get my refund?

Warm regards,
Rubleen kaur sahi