Cleartrip — cash debited to clear trip from sbi account for online purchase item not delivered not trackable

Address:Mumbai City, Maharashtra, 400088
Website:Cleartrip.com

While visiting cleartrip site on 07 august 2018 i purchased a bose speaker for rs 2709 which was shown in the same site. My sbi account shows debit of the amount viz. Rs 2709 into cleartrip account on same day my sbi transaction id with cleartrip pvt ltd on 07 aug 18 is [protected] igeaec sima transfer.
I am unable to track the bose speaker purchased and neither is cleartrip showing my purchase./ communicating any progress of my order.
Pls confirm where is the item or where is the refund..
Captain prajit
Indian navy
Mumbai
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