Cleartrip — check-in baggage shown while booking but air asia ticket charged extra | |||||
With reference to cleartrip ticket trip id:[protected], from hyderabad to bali denpasar air asia air ticket wed, 19 dec 2018 and return wed, 26 dec 2018. While booking the ticket throughout clear trip portal was showing the check-in baggage 35kgs per person and 7kgs for hand baggage per person. After issuing ticket by air asia, they have taken out the check-in baggage which caused us to pay extra 10k for check-in baggage and last min fight with air asia while check in for flight. Need to raise a complaint against cleartrip for miss-leading information on cleartrip ticket booking portal and request to refund the check-in charges from clear trip which caused due to the issue on the cleartrip portal. Was this information helpful? | |||||
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ClearTrip customer support has been notified about the posted complaint. | |||||
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- no place/time of the events
- what was the fault of air carrier?
- what was the falt of the service provider in 1 sentance?
- no e-ticket / boarding pass / bag tag are attached.
Such complaint has no grounds and can not be veryfied by anyone.
All other disputes are via local court only within 1 years following the flight.
You expences can be for the civil case:-
- government fees from 2000 rupees, if in India
- professional legal services for the civil case start and possible representation in the court, min !~2000, till ~15000 rupees + own efforts
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@