Cleartrip — cleartrip - refund issue facing from 20 days

Hi

Flight canceled by airindia on 1st september 2019 & they have given endorsement copy for a full refund. But i am followup from last 20 days with cleartrip & not received refund amount. Even cleartrip not replying on mail.

I have shared endorsement copy also photo id proof with a signature but still facing the issue.

Kindly check the below airindia endorsement copy link for full refund.

Link :- https://ibb.co/37dMktW

Clear trip id :[protected]
Air india : ai 443

Passenger details :-
Mr umesh prajapati del → ixc ypkc7 —[protected]
Mrs sonam prajapati del → ixc ypkc7 —[protected]

Thanks,
Umesh