Cleartrip — double payment deducted by cleartrip

Address:

Unit No.001,Ground Floor,DTC Building, Delisle Road, N.M.Joshi Marg,Lower Parel, Mumbai, Mumbai City, Maharashtra

With the reference to the above we informed that we had booked flight booking on 09.10.2018 from ahmadabad to delhi. At the time of booking first time transaction was not successful and we had not received any booking confirmation from cleartrip as well as jet airways. After some time we had booked the ticket and second time we got the booking and email for confirmation of booking. We ahd make payment through credit card. On receiving of our credit card statement we observed there are two debit for rs.20204/-each. We had informed the matter our credit card company and they taken up the matter with the merchant but merchant has refused to refund the money with producing two charges slips. When your company and jet airways not confirmed my booking and even we have not received any transaction massage how you will be deduct amount from my card. We request to you kindly refund the amount rs.20, 204/- within 15 days to avoid any legal action against your company as well as jet airways.

Kumar satish
[protected]
Flight detail: jet airways 9w685 ahmedabad to delhi dt. 10.10.2018