[Resolved]  Cleartrip — Excess Amount deducted.Amount not refunded till date after 1 month follow upar

Address:

Pune, Maharashtra

I ordered a round trip ticket through Cleartrip.com. Flight ticket in Air India for 28th Feb'15 as per cost reflecting in website was Rs 3766. My return ticket was scheduled from Ranchi to Mumbai in GO flight of Rs 4116/individual..Per individual round trip costed Rs 7882. I had booked this same round ticket for 2 adults, which was of worth Rs 16346.But after downloading cleartrip app, I got an offer code "APPOFFER".which discounted my money by ₹1000.Total amount comes to ₹ 15346 in total. Before routing to payment stage, the cost reflected as Rs 16346 before appoffer.The appoffer would be applicable after inserting card details.When I made the payment total cash deduction from my debit card was Rs 22, 130. The cost of Air India flight in booked ticket was not 3766 now but as ₹ 6999 per head. My query is why is this difference in amount ? Due to this misleadind huge recovery of oneway ticket, I had to cancel my return ticket as well.This was due to company fault When requested for ticket cancellation total refunded amount was only Rs 14, 472 out of ₹22130. Now my question is "WHY SUCH HUGE RECOVERY OF RS 7658 ? I am still ready to avail tickets at ₹15346.Only due to fault of cleartrip.com I had to cancel my full round ticket. Details: The ticket was booked by Rashmi Priya.(Round ticket booked in name of Rashmi Priya & Sristi Shikha) The trip ID is :[protected]. Details of Complaint mails in customer support is: FW: Case # 08190614: Fwd: Refund processed for your Mumbai - Ranchireturn booking -- Trip ID [protected] PFA screenshot for your reference.