Cleartrip — Fight rescheduled but claimed not rescheduled, refund not given

I rescheduled my flight (Indigo) via cleartrip from June 12 to July 25.

The ticket is confirmed and a refund amount of Rs 3000 approx. was mentioned.

I rechecked my itinerary in cleartrip website, the amount regarding refund was not mentioned anywhere.

I tried to contact cleartrip, but could not. The "cleartrip support" is not working and I can not contact via phone.

So I mailed to "[protected]@cleartrip.com" regarding the issue.

I got reply that "online amendment failed and flight was as per original schedule". So, "no refund" will be initiated by Indigo.

I have the ticket which is scheduled on July 25 via Indigo.

Please resolve my issue. I want my refund back and also my flight should be on July 25.

This complain is against "Cleartrip".

My Trip ID:[protected]
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