Cleartrip — Flight not being reissued

28th December - Received communication from Emirates that flight is cancelled due to Government of India directives, to reissue ticket, Cleartrip must be contacted 28th December - Cleartrip contacted, alternative flight deltails given by me to them for 6th, or 9th January. 1st January - Cleartrip called saying Emirates is not responding so taking some more time 2nd Janaury - Cleartrip informed that 6th January flight is not available now as it is booked out, only 10th January available - Flight booking possibility confirmed by Emirates in three way conference call with Cleartrip agent, Aisha. in the same evening, Aruna confirms that 3rd January noon, ticket shall be delivered for 10th January to me. 3rd Jaanuary - Cleartrip says flight was requested for 8th January and team is working, ticket not delivered, ticket promised by end of day, 4th January - Noon call to Cleartrip by me, apparently Emirates is now not responding and flight is unavailable for 10th Jan. After long call, cleartrip confirm that 10th flight is available and ticket wwill booked and delivered by 5pm. Evening call with Floor Supervisor, Sohail at 5.10pm says that only one sector is blocked, second sector not blocked yet by ticketing team. New tickets promised by 10am on 5th January. 5th January - 10.10am call with Moize says flight will be booked by 2pm. 12.35pm, Cleartrip agent Shubham calls and says 13th JANUARY FLIGHT WAS REQUESTED?????? currently on call with him and he is refusing to connect call to his supervisor or giving clear updates.
Please help