Cleartrip — Flight Refund not received

Date of incident: 8th oct 2021
Trip id :[protected]
Amount charged : 16531
contact number : [protected]

Cleartrip shows failed status of booking

However amount was deducted and as per bank ( ICICI bank), amount was credited in cleartrip account.

Please find below mail communication from icici bank
[protected][protected][protected]
Dear Mr. Chhabra,

Greetings from ICICI Bank.

Hope you and your loved ones are healthy and safe.

With reference to your mail, as per our records your transaction of Rs 16531 from ICICI Bank was successfully credited to the

beneficiary Cleartrip Pvt. Ltd. account XXXX9672 on 08/10/2021 17:14:01 with RRN[protected].


Name : Cleartrip Pvt. Ltd.
Account No : XXXXXXXXXX9672
IFSC Code : HDFC0000053

VPA : cleartrip.[protected]@hdfcbank

In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their

bank.

Thank you for giving us the opportunity to serve.

Bank Digitally and Stay Safe!

Sincerely,

Nazira
Customer Service Officer
ICICI Bank Limited