Cleartrip — for my total refund

Address:

29/13 third Floor east Patel nager, New Delhi, Delhi, 110008

I booked a flight for 16th november from varanasi to delhi when i reached airport indigo staff informed me that my ticket is cancelled and i was not informed that my ticket is canceled then i called cleartrip customer care i asked them about this they told me that you have called in indigo and have canceled your flight then i called in indigo and asked them about that they told that mrs heena from cleartrip had canceled the flight then i again called in cleartrip and asked them to check for the recording then they took 1 hour 20 minutes to inform me that it is there staff fault and they don’t informed me about the refund i am very angry with this attitude of the staff and i ll file a suit against the company if i’ll not get my full money back i’ll take strict action as fast as possible and then i also booked new flight of rupees 16900 double of my privious one refund my money other wise i’ll take some action other wise i’ll file suit as fast as possible
Trip i’d:[protected]
Passenger name: mr satyendra kumar rai
Mr [censored]ala prasad rai
Pnr:qigpuj
New flight amount:19600