Cleartrip — I am Complaining about my refund of my flight booking amount

I have booked ticket for my parents(Avinash Chandra Shukla and Renuka Shukla) from cleartrip for New Delhi - Amsterdam( return ) for May 02, 2020 - May24, 2020.

Because of Corona, It has been cancelled by Indigo and as per indigo they have refund around 63 thousand INR to cleartrip
Its been since 70 days i have not received my amount in my bank account.I am continuously mailing cleartrip for the same issue.But I have not received my amount.
ClearTrip Trip Id:[protected]

Attached confirmation mail that i received from Indigo that they have return my amount to cleartrip on 29th April.
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