Cleartrip — I didn't get any trip id or tickets

Address:

A2/67.first floor, New Delhi, Delhi, 110063

I booked flight tickets from. Delhi to goa (2 way) from. Cleartrip site n it lead me to som gateway razorpay. I got a email of payment confirmation from razorpay with some payment id (Paycaakiapgp1yumx)
But hvnt got my tickets or any trip id. While i try cleartrip customer care they ask for trip id which i dnt hv. Neither do i hv any co tact of razorpay. I feel i m. Cheated of my money please suggest as soon as possible