[Resolved] Cleartrip — late refund of cleartrip

 
2 Reviews
United Arab Emirates
 jsc0777 on Jun 3, 2019
I had to cancel my flight schedule due to unexpected changes from my side.
So i cancelled the flight next day and it has been already two months!
But the cleartrip company did not refund me my money yet.
They only repeat same answer again and again.
I can't understand why this takes such a long time and lost trust on this company. I am really annoyed and disappointed about india based company and urge this problem to be solved before i begin another administrative means. My trip id with this company cleartrip is[protected].

Complaint marked as Resolved Jul 23, 2019
Resolved but a lot of deduction and delay. Frustrating experience and not recommend this company.

Complaint Status


[Jun 03, 2019] ClearTrip customer support has been notified about the posted complaint.
Updated by jsc0777, Jun 03, 2019
It's already passed 50 working days as of today whereas they kept saying 40-45 working days.
I am really upset and frustrated about this company.
I should not trust this company again and never ever chose this company again.
Updated by jsc0777, Jun 09, 2019
It's already passed more than two months and no actions!
They are holding my money since I had to cancel the day after reservation.
As I asked them the status, their answer were always the same but the time has changed.
Such as, within a working week, within month, 40 to 45 days, now ten days more.
I will keep an eye on whether this last statement is met.
I am really upset and frustrated about this company.
I should not trust this company again and never ever chose this company again.
Updated by jsc0777, Jul 23, 2019
Resolved but a lot of deduction and delay. Frustrating experience and not recooommend this company.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I booked air ticket from new Delhi to Patna on 24 th june at 6:10am . I paid through Google pay and razor but didn't receive the air ticket nor mail. I don't have the trip id so I can't contact the customer care.pls refund my money back to the account as soon as possible

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    Customer satisfaction rating
    4%
    Complaints
    1779
    Pending
    17
    Resolved
    58
    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    location
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - late refund of cleartrip