Cleartrip — luggage complaint

Address:International city, Abu Dhabi Khalidiya, 00971

Usually i'm booking my flights via skyscanner website and this is the first time i book from here it was showing 40 kg while doing the booking after finalizing the same i saw in my ticket that theres no 40 kg weight in my travel ticket ots only 7 kg handbag which is ridiculous.
I contacted the call center and they promise to call within 48 hours. Anyhow i must get same what i seen during the booking time otherwise you guys have to refund the full amount.
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ClearTrip customer support has been notified about the posted complaint.
May 31, 2019
Updated by Ahmed Shetos
Usually I'm booking my flights via skyscanner website and this is the first time I book from here it was showing 40 kg while doing the booking after finalizing the same I saw in my ticket that theres no 40 kg weight in my travel ticket ots only 7 kg handbag which is ridiculous.
I contacted the call center and they promise to call within 48 hours.anyhow I must get same what I seen during the booking time otherwise you guys have to refund the full amount.
Trip ID[protected]
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Mail I'd - [protected]@gmail.com - I have booked 7 tickets from Bangalore to Mumbai on 21 June 2019 by and Mumbai to Bangalore on 23 June 2018, worth approximately INR 46000 . After successful completion of the transaction, tickets did not get printed, and I do not have the transaction ID.

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