Cleartrip — meal was not added

Address:Ernakulam, Kerala, 682020

I am mr. Antony/bony booked on airasia flight on 08feb19 cok-blr, i booked a meal on this flight, when i reached counters and checked with airasia staff, they said meal was not added and i started arguing with them telling that i paid for it, and they gave me a invoice saying that it was not booked and payment was made thru cleartrip and i have to check with cleartrip, i did not expect these kind of responses from you, and every time i don't have time to raise a complaint for just rs: 250/-, it was really a bad experience, i would suggest not to repeat this again, i would like to have my refund asap.

Fyi
Pnr:eupqpn
+1 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Comments

On the day 28 of january 2019 I paid 41€ for 2 train tickets, transaction was ok but I never received the tickets.

I wrote many email to Cleartrip but never got an answer.

It seems like a fraud company to me. Please take care of your money, avoid this company.
Manuela De Balzo's reply, Feb 6, 2019
Got the answer. The refund is going to happen. Hope so.
Thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information