Cleartrip — money being deducted and shown as transaction failed, completely betrayed

Address:

Lower Parel !, Mumbai City, Maharashtra

Hello this is sonu ([protected]@gmail.com), i was booking my flights through cleartrip application and i made the complete payment using otp and the money got debited from my account (35, 142₹)
And after sometime some sales lady called me saying mam the transaction has failed and the money hasn’t reached to us!! So i called the bank and they told me, that money has been transferred to the opposite party account.
I don’t have any trip id or anything to contact these people, they r freely betraying many customers out there!! How should we even connect them!!

After reading frauds n complaints all over the sites i got to know that many people are facing this issue.

Cleartrip doesnt refund single rupee of anybody they just use ur valuable money and make you fool
Please help please help!! In receiving back my refund, its hard earned money which i lose in just seconds!!

I am gonna make cleartrip frauds viral on social media!!