Cleartrip — money deducted but access denied

I booked a flight ticket via cleartrip in SpiceJet on 16 of December for a flight from Goa to Mumbai on 17th December. After I paid online the next web page showed “access denied” and later I did not receive any further email or message from cleartrip but my money got debited from my account which I received a message from my bank. I cannot complain directly to cleartrip because I dont have any Trip ID. What should I do now? Can you please help me?
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Cancellation /amendment charges are higher than the flight booking charges. Really looting customers.

PNR - JDK5V

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