Cleartrip — money deducted from bank account but haven't received any confirmation from them

Address:	111
Website:	cleartrip

Good evening team,

Hope you are doing well,

This to inform you that on 11th of november i was trying to book a hotel in abu dhabi (Anantara eastern magroves hotel and spa) using cleartrip for four nights at the cost of (238 omani rial) by using cleartrip 30% voucher from samsung members as shown and attached with my credit card ends last 4 digits (4324), but as attached the total amount of (238 omani rial) was deducted from my account but i didn't get the booking confirmation as its clearly mentioned that (Ooops your payment didn't work).

Please do the needful as i need my money to be refunded as soon as possible.

I already raised a complain to my bank about the issue.

Waiting for your value response.

Please feel free to contact me

Best regards,

Amur abdullah al harthi
+[protected]
+[protected]

From sultanate of oman