Submit a Complaint
Airlines
ClearTrip

Cleartrip — money deducted from credit card but hotel not booked

I tried to booked hotel in jam nagar on10/12/2018. Money deducted from credit card same time but booking not happen. How do i get my money back. As i don't have trip id so i am not able to contact them. Or when i call them on there customer care they ask trip id. Also at the time of deduction i call customer service they told me that because of server issue it's happened and money will be refunded in 3to 4days but still not received

Preeti dwivedi
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related ClearTrip reviews

[Resolved]Cleartrip - Refund request denied.[Resolved]Cleartrip - Cleartrip trip I'd / pnr not generated[Resolved]Cleartrip - Refund (Dubai to Jeddah)[Resolved]Cleartrip - Flight ticket not confirmed even after the payment[Resolved]Cleartrip - Amount charged on final card payment much higher than the prior page (discount did not follow through)
View all 3042 ClearTrip Reviews

Comments

I have cancelled my ticket [Indigo186 PNR:Q123FQ Hyd to ghy ] on 22 nov 1:30 AM November. But until now I did not get my money refund or could not get a status regarding the refund. Indigo replied me that they have already sent the refund to agency account

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    View all 3042 ClearTrip reviews & complaints
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information