Cleartrip — money deducted from credit card but hotel not booked

 
2 Reviews
India
 Preet Kiara on Dec 14, 2018
I tried to booked hotel in jam nagar on10/12/2018. Money deducted from credit card same time but booking not happen. How do i get my money back. As i don't have trip id so i am not able to contact them. Or when i call them on there customer care they ask trip id. Also at the time of deduction i call customer service they told me that because of server issue it's happened and money will be refunded in 3to 4days but still not received

Preeti dwivedi
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money deducted from credit card but hotel not booked

Complaint Status


[Dec 16, 2018] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have cancelled my ticket [Indigo186 PNR:Q123FQ Hyd to ghy ] on 22 nov 1:30 AM November. But until now I did not get my money refund or could not get a status regarding the refund. Indigo replied me that they have already sent the refund to agency account

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    Cleartrip - money deducted from credit card but hotel not booked