Cleartrip — money refunded from indigo but not credited to me

 
1 Review
India
 ratnasheel7 on Apr 10, 2019
Cleartrip trip id :[protected]

The following refund is due to me:-

1. Pnr - xmgbwh ; refund amount - 530 (Refund of seat selection charges).

2. Pnr - jfeerz ; refund amount - 244 (Refund of passenger service fees for no show on patna - lucknow sector); this is a split pnr from original pnr xmgbwh, booked through cleartrip.

3. Passenger names - ratnasheel mishra, alka alka

For both the pnr's the money has been refunded from indigo to cleartrip but it has not been sent to me.

Hence, kindly credit the refund amount back to my card.
Thanks,
Dr. Ratnasheel mishra
[protected]

Complaint Status


[Apr 10, 2019] ClearTrip customer support has been notified about the posted complaint.
Updated by ratnasheel7, Apr 10, 2019
Indigo has also given me the transaction ids of both the refunds:

1.[protected] for Rs 530 on 30 Jan 2019.

2.[protected] for Rs 244 on 18 Feb 2019.
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    Cleartrip - money refunded from indigo but not credited to me