Cleartrip — my pnr get cancelled without informing me case created #03623836

Address:

Hyderabad, Andhra Pradesh, 500089

I have booked 4 air ticket for hyderabad to kolkata, by air india flight dated 15th sep 2019 at 1.05 pm by clear trip.com on 19th june 2017.

When i have reached rgi airport hyderabad on 15th sep on 10 am for check in, air india authority staff have checked my e - ticket, print out of cleartrip.com which i have brought with me and confirm, that my entire pnr was cancelled on 19th of june 2015 just after 5 hr by cleartrip.com when i have booked my ticket by cleartrip.com

When i have communicated the same with clear trip (Customer care number +91 [protected]), they said the ticket is alive and not cancelled by cleartrip.com.

I have communicated the same with air india and clear trip more then 50 times but at last they did not allow me to board in flight and after 8-9 hr. I have returned back with my family and kids to my hyderabad resident.
Air india provided me the print of my cancelled ticket with valid stamp and signature and i have sent the same to the clear trip with case id : 03623836, but clear trip not recognizing the same and not refunding my money back or not arranging other ticket.
My father age is 75 + year he is suffering from lungs (Very high elegy and sinus) problem and we have to reach kolkata for his scheduled treatment.

No one from clear trip or air india have addressed my problem sir.

My humble request is, to take the appropriate disciplinary action and do cancel the license for booking online flight ticket of clear trip and do the needful to refund my money with appropriate penalty to clear trip.com authority.
Kind regards,

Kundan kumar
Mobile : +[protected]