[Resolved] Cleartrip — no ticket or pnr generated

 
2 Reviews
India
 Vinati Moghe on Mar 4, 2019
I booked ticket on clear trip on 4th march 2019. I got a transaction id. But, a ticket was not generated by the system and moreover their customer complaint numbers and their onsite support system is also not working. Their online support system asks for details and then it just does nothing. Also, their phone system is also totally unresponsive. It says someone from customer care will contact and disconnects. There is no personal intervention possible at all. Such sites should be barred from operating. The delay of such kind means i will have to book a ticket at higher price on another app if this ticket is not generated. Also, this ticket being non refundable, i will have to put up a lot of fight till i get the money back, or not.

Complaint marked as Resolved Jun 8, 2019
Well within time

Complaint Status


[Mar 05, 2019] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

After confirmation from the team of flightxp on call and providing all the evidences, a claim was never provided. Now, when i follow up, no one even tend to reply back to my emails. Could you look into this?

Trip ID : [protected]
Trip : New Delhi to Hyderabad

Screenshot attached of the mail

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    Customer satisfaction rating
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    Cleartrip - no ticket or pnr generated