Cleartrip — non refund of ticket money cancelled by airlines

Address:	Mumbai City, Maharashtra
Website:	www.cleartrip.com

My cleartrip id is[protected], which was booked flight from bagdogra to kolkata for jan 6th on airasia. For some unavoidable reason airasia cancelled the flight, and promissed refund to the cleartrip since i booked from cleartrip. They also put it on writing on my ticket which i have a proof.

On jan 12th, airasia confirmed me on email that they have refunded 5996/- to cleartrip, and i have email from their nodal officer to prove it.

I started raising several complain to cleartrip to refund my money and folled the procedure which cleartrip asked me to do. But till date refund was not done. I have saved all the chat and support transcript with me to prove each aspect of it.
It is a case of hashing customer and fraud.

Thanks
Rajdeep