Cleartrip — not getting refund from last 2 months

Website:

www.cleartrip.ae

Hi,

My trip ID is -- Trip ID : [protected] on which I have cancelled my flight almost 2 months back but no refund from Clear Trip. Every time I call their Customer care, same answer like pending from Airline, But I have visited Airline office (Bangladesh Airline), they said they haven't get any request. I am getting same response each & every time, no point of contacting them, its waste of time & energy. Its a mental harassment for me. I want them to confirm them the refund date.

Email ID- dibyenducse.[protected]@gmail.com