Cleartrip — not informing flight cancellation and we had to find out from he airport

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.ae

We had booked a flight from mumbai to mangalore for 28th august through cleartrip. The booking was done on 29th may 2018. The flight was cancelled and we were not informed properly. We had to find out after we reached the airport. There was no call or sms to inform about the cancellation. Just a mail which got lost in their own 100s of spam mails. As we had all other bookings done in mangalore, we had no option other than taking a last minute flight which was very expensive. We had to pay for extra baggage also as our original flight had more allowance.
We had a horrible travel experience.
Please look into it as we had a horrible experience and loss of money
Booking id:[protected]
Booking name: kapil gpalakrishnan
Email: [protected]@gmail.com
Phone: [protected]
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information