Cleartrip — not providing refund

I had booked a few flight & railway tickets on the cleartrip website
With the following trip ids
1. [protected]
2.[protected]
3.[protected]

But all these tickets got cancelled because of the nationwide lockdown due to covid19. However when i tried to contact cleartrip about this, neither their telephone helpline nor their online support was functioning.

This is causing me a lot of frustration with the service of this company and hence i would request you to take some action against them