Cleartrip — not refund the amount on cancellation of flight ticket

Address:	Mumbai City, Maharashtra
Website:	www.cleartrip.com

I purchased round ticket for air india express from doha to kozhikode for 02/12/18 return 04/12/18 on line through clear trip on 26/nov/2018. Then i cancelled one way ticket from doha to kozhikode from air india express office doha on 29/nov/2018. They said will get the refund within 7-14 working days. I called air india express office after three weeks they said you have to contact clear trip. When i went there to cancel, they did not tell me that. Now only they said send an e-mail to clear trip. Then i sent e-mail to clear trip, from where i received the ticket by e-mail. After one week also no reply from their. Today again i sent a remainder and i am waiting. For booking if we try they will send 100 emails one by one. This is cancellation so they ate not responding.