Cleartrip — paid for meal services which was never provided during flight

Address:Unit No. 001, Ground floor, DTC Building, Delisle Road, N.M. Joshi Marg, Lower Parel (E), Mumbai City, Maharashtra, 400011

A flight was booked for 4th march, 2019, (Trip id[protected]: agartala hyderabad one way) through cleartrip. Payment for nonveg meal on board was included in the transaction that got cleared.
But i was not provided any meal because the boarding pass showed special services as nil even though my flight itinerary issued by cleartrip showed meal is booked. I stayed starving for 5 hours. Asked the flight attendants to solve the issue, but they could not resolve the same. Later i wrote to the customer care of indigo, but they said i need to contact the agency from which i booked the flight. Since cleartrip does not have a customer care email, i had to take help of this forum. I hope they solve the issue and provide me with compensation for the distress they caused during my flight.
+2 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information