Cleartrip — payment deducted from account but no flight confirmation received.

Address:

Mucat, Oman

Sir, i tried to book an air ticket on 05/05/19 in air india express - muscat to trivandrum on 31/05/19, the amount was deducted from my account but didn't get any confirmation mail from cleartrip. I have received the below sms after the purchase on 05/5/2019 at 16.24 pm (Oman time).

Your debit card no xx2142 has been used at cleartrip mea fz llc for omr 184 on 05/05/2019.

Now i am unable to contact cleartrip as i don't have any trip id.

Please kindly look into this matter. Air india express has confirmed that no ticket has issued to me.

So please refund the amount.