Cleartrip — re-book ticket did not receive

I have asked my friend to rebook my ticket in my behalf because my current location is phils. She is in uae. My supposed flight is on august 23 from manila bound to dubai, but i re-booked it to august 11, 2018. They said they will email me the ticket and receipt after 2 hrs. But it already took one day until now i haven't received anything. I receieved a text message from my bank that the online re-booking transaction took place and was already credited from my card. My old cleartrip id for re-book is[protected] and they are suppose to email me yesterday at [protected]@gmail.com