Cleartrip — refund delayed for more than 2 months & now extended for 1.5 months more

Hi,

I am 62 old person, booked to & fro ticket between banglore to detroit with lufthansa on cleartrip.
The flight was cancelled by airlines, & the same confirmation message was sent by airlines to us.
We filed the same request in cleartrip website option for refund with reason flight cancelled by airlines.
The initially refund status was stated as 3 days after the scheduled date of flight which was 26 march 2020. After that they gave further information that the refund status will be given by 17th april. Further they delayed it again informing that the status will be sent by 19th may. Now they are stating that "the cancellation request will be processed by 11 july 2020.

Inspite of lufthansa airlines cancelling the flight & sending us the confirmation, cleartrip is not only delaying our refund but also trying to alter the request into 'processing cancellation request'.

Kindly refund me the amount as its huge amount for a retired teacher.

Thanks & regards,
Vijay