Cleartrip — Refund for my flight bookings (ref[protected]

Address:

609 Jade Residence DSO Dubai

Dear Sir/Madam

I made a booking in Dec2019 for my parents through Cleartrip and was charged AED 2070 for to and fro flight. Due to Covid all flights go cancelled and Indigo confirmed 100% refund for our tickets. I was asked by Cleartrip that the refund will be made within 60 days from the date of cancellation. It's been almost 8 months since I have been contacting this company for the refund. After sending more than 20 emails, 7 calls to their call centre and almost 20 times asking refund through their website, I have received only partial refund of AED 1046 for my one way ticket and the return ticket fair AED 1024 is still pending.
This has been very annoying and wastage of my time in sending multiple reminders and of no use, max I received was 1-2 calls to confirm the amount will be transferred within 72 hours which never happened was only partial amount that was transferred.
I need your intervention in this case in order for me to get my complete refund.
Regards
Abhijit