Cleartrip — refund for train tickets

Address:

Indira gandhi road, Triolet, 21203

Hi, my name is jayan kumar ramdin and i, m a resident of mauritius. I have a cleartrip account through which i booked train tickets (Ac chair car) for 3 adults and 1 child for a trip on 21st november 2019 on train number 22987 aii agra fort superfast from jaipur to agra fort on 8th august 2019. A sum of inrs 1791 was deducted from visa credit card [protected] bearing name of leena devi ramdin (My wife). Unfortunately after paying i had problems to access the irctci website and could not finalise the purchase. I wish for a cancellation of the booking and obtain a refund on the above mentioned card asap. My mail add is [protected]@gmail.com. Thanking you for your consideration.