Cleartrip — refund issue - booked and cancelled the ticket with in 48hrs

As we discussed earlier, i have booked the flight ticket (Ticket 098-[protected], pnr is q6hzcv, trip id is[protected].) for my son from delhi to vancouver via san francisco yesterday at around 6 pm. Post booking only i get to know it need a transit visa while checking the ticket important note.
Inline image
Hence i need to cancel the ticket with in 2 hours. I have not been told this before or during the process of purchasing the ticket. It is the responsibility of the travel agency to refund the amount inr 65, 519 /-.

Request your sincere support and quick refund. I will highly appreciate your services if get the refund and advice many of my office colleagues to use the services of your travel agency in future.

Best regards
Amit bansal
Senior project manager,
Infosys limited

My german number : +49 [protected]