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Infosys BPO Services Complaints & Reviews

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Updated: Dec 8, 2025
Complaints 112
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52
Unresolved
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Infosys BPO Services reviews & complaints(112)

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A
ajayinfosys
from Aligarh, Uttar Pradesh
Dec 8, 2025
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Laptop

Address: Ho No. 54, Damodar Apartment, Opp Shiva Petrol Pump, Agra Road, Sasni Gate, Aligarh U.P, 202001, Mo. No 9594708386

Laptop is not charging. Power is coming in the charger and bulb is on. But when pin is inserting into the laptop, then it is not charging....
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Jaspreet8045
Jul 21, 2023
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Hi,
I got a call from beribot cognizant yesterday for recruitment process. Beribot was not able to recognize my skillset properly. First, it said beribot not able to understand, and after that when i tried to speak again, it took only 1 skillset . Worried because it will make my selection difficult. Please help

Thanks
Jaspreet singh
Infosys BPO Services customer support has been notified about the posted complaint.
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    shraddha12398
    from pune, Maharashtra
    Apr 24, 2023
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    Hi, please delete my account in infosys. My candidate id[protected]. Please deactivate my account as soon as possible. I don't know how this account created, maybe some consultancy & i haven't appeared for any interview so please help me to delete this account and my data from you database as i don't want to share my personal details with anybody without my permission
    So its a request delete this account with my all data from your database right now after deleting this data from your database please notify me too.
    Infosys BPO Services customer support has been notified about the posted complaint.
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      Tanusree Banik
      from Kolkata, West Bengal
      Apr 21, 2023
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      I’m writing this email feeling helpless, I have been trying to get this done since last one year for my PF transfer, I’m not able to login neither able to change my email address in alumni portal whatever I’m trying it’s giving me an error no matter whichever email address I try, I don’t have any other email address to try with it’s very obvious there’s something wrong with the portal!
      Please help or give me any contact to reach out to. I’m not able to login to alumni portal hence not able to proceed with my PF transfer.
      Infosys BPO Services customer support has been notified about the posted complaint.
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        Tanusree Banik
        from Kolkata, West Bengal
        Apr 21, 2023
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        Stuck with Final Settlement PF transfer

        I’m writing this email feeling helpless, I have been trying to get this done since last one year for my PF transfer, I’m not able to login neither able to change my email address in alumni portal whatever I’m trying it’s giving me an error no matter whichever email address I try, I don’t have any other email address to try with it’s very obvious there’s something wrong with the portal!
        Please help or give me any contact...
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        Bm Chowdary
        from Bengaluru, Karnataka
        Jan 23, 2023
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        Address: Bengaluru

        Please delete my account from infosys carrers portal as soon as possible, as i haven't attended for any interview so please help me to delete this account and my data from you database as i don't want to share my personal details with anybody.
        Infosys BPO Services customer support has been notified about the posted complaint.
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          G
          GodViller
          Jan 21, 2023
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          Website: career.infosys.com

          Delete my account in Infosys careers. The account was created without my knowledge. the ID is [protected]
          Infosys BPO Services customer support has been notified about the posted complaint.
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            B
            Bakiyalakshmi srinivasan
            from Chennai, Tamil Nadu
            Nov 12, 2022
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            Resolved

            Website: infosysinn.in/#/mine

            Infosys - These people are cheated about part time work from home based job and I lost my money around 110k now they asking to pay 22k for gst certificate after that only they can refund the money 110k...
            Nov 18, 2022
            Complaint marked as Resolved 
            Complaints Are not resolved
            Infosys BPO Services customer support has been notified about the posted complaint.
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              S
              Shrinidhi H T
              Aug 6, 2022
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              Hello sir/madam
              I am shrinidhi H T i had given interview for system engineer on june and i get selection job offer letter i am waiting for joining letter please send the joining letter i waiting for it. My engineering is going to complete soon i can't able sit in home i want to work with Infosys i am eagerly waiting for joining letter please send the joining letter. I am Begging you please send joining letter please send
              Thanks&Regrads
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                Website: career.infosys.com/jobs/myapplication

                Dear Sir/Madam,

                I had applied for a job application in Infosys job portal, but after careful consideration, I had withdraw that application for the job, since I want to update my new resume and need to apply for another position.
                But now after that I am unable to apply for any new job opening in Infosys and its showing another application is already exists.

                Kindly delete old application details from your...
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                dixitprashant2001
                Apr 23, 2022
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                Recently i have cleared the infosys online test to qualify the interview round of infosys campus recruitment program. Thus, my interview has been scheduled for evening shift and no one has come to take the step for interview and wasn’t satisfactory. So, they scheduled another round in which the scheduled timing was 11:40 AM and i received the mail at 3:42 PM. They are just making the fool o[censored]s and also not mentioning their faults. It’s not good for the reputed firm that we believe so. Consumer court must take an effective step for this situation keeping the point in view for the students and other employees for not wasting their precious efforts and time in such negligence by the infosys.
                Infosys BPO Services customer support has been notified about the posted complaint.
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                  B
                  Barath M
                  Apr 3, 2022
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                  PF Transfer not completed

                  I left Infosys on Oct 1 2021. I mentioned PF transfer in Infosys while leaving. But till now PF transfer process is not initiated from Infosys end. Not sure on the reason, I am not getting any response through mail or request in Infosys alumni portal....
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                  R
                  Revanth Rayudu
                  from Hyderabad, Telangana
                  Mar 25, 2022
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                  Address: Gachibowli, Hyderabad,

                  Towards the Employees.
                  I got letter from Collebra as pay roll and Infosys as Client.Joining Date was 1st February.They started giving training from their portal In Application Packaging.Nearly we have 22 Candidates in this Training..We completed our training at Feb last week..Client Infosys company managers took Interview for Everyone .From on that day onwards till to date we didn't get any Information regarding we selected or Rejected..We are calling Our Recruiter HRs, And Collebra Training team members no one Attempting calls and Not responding for msgs also.Till now we didn't get Any 1 rupee as salary also, , While joining they didn't inform to anyone about any Terms and conditions.But now they are playing Games with 22 Candidates life's, , While training time we rejected many other interview calls due to this Collebra Company..Now still we are jobless.We are not able to do anything regarding that's y I decided to complaint from Consumer End.Please Help us..
                  Infosys BPO Services customer support has been notified about the posted complaint.
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                    RammohanNaidu
                    Mar 24, 2022
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                    I joined in Collabera Technologies pvt ltd in 01/Feb/2022, i didn't get any salary from their end no one answering and responding my call and mails, I have loses two more opportunities for other companies, am very struggle with my commitments, please look on this issue and please help on this.

                    My client - Infosys
                    Infosys BPO Services customer support has been notified about the posted complaint.
                    Hi, could please update on it
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                      S
                      Srinivasa Prasanna Kumar P
                      Mar 24, 2022
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                      From Last 2 Months, I started working in Collabera as System Administrator.
                      Our Client is infosys.
                      From the last 2 months I didn't receive salary from collabera/infosys.
                      I called and messaged many times to Collabera's Staff, but they didn't respond to any of my calls and messages.
                      This problem is not only mine, all of my teammates are facing the same problem.
                      Please kindly resolve my problem.
                      Infosys BPO Services customer support has been notified about the posted complaint.
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                        Sun777jeet
                        Mar 20, 2022
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                        Address: Akorhi gola

                        Hii I am very interested in this group
                        Infosys BPO Services customer support has been notified about the posted complaint.
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                          Kavya597
                          Feb 27, 2022
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                          Hello all,

                          I have been interviewed for a position for infosys.I cleared tehcnical interview and submitted all the documents they asked me to. I got a call from one of infosys team to discuss about package. My package back then was 4 lpa and I already have an offer with 7 lakhs so I am expecting 9 lpa, but she mentioned that she wont be able to give more than 7. I tried to negotiate but no luck, so I agreed with 7 lpa.

                          After few days she called me back and mentioned that she cant provide more than 5.5 lpa as it is maximum account can provide. The same repeated, I tried to negotiate, she mentioned that if I was not ok with 5.5 lpa, then my process will be ended from here. I dont have any other option, so said okay fine, I am good with 6. She said fine, I will proceed with 5.5.

                          After few more days, she called and mentioned, sorry we cant procced further, we need more experienced persons. Till here I am disappointed but fine. Then I received a mail like this from her------

                          Hi ----,

                          Thank you for taking the time to interview with Infosys.

                          We regret to inform you that currently we are unable to meet your expectations and will not be able to proceed further with your application.

                          We will, however, save your profile in our database and will connect with you (Candidate ID: ----) if there is a relevant opportunity in future.

                          We wish you the best in your professional endeavors.

                          Best regards,

                          Talent Acquisition
                          Infosys Limited

                          Seriously??? Expectations??? I am okay with 5.5 lpa and no joining bonus. I was soo helpless and wrote a reply mail

                          Hello Team,

                          Greetings of the day

                          This is regarding the call I received from ----- from Infosys team. I have been told that I need more relevant experience, hence I am not allowed to proceed further. But in this email I can see “ we are unable to meet your expectations ".

                          Could you please clarify me with the correct reason for this. Additionally I have also mentioned that I am completely fine with package of 5.5 lakhs per annum.

                          Looking forward to hearing from you

                          Thanks and Regards
                          ---

                          Till now there is no reply. Please dont do these!!!
                          Infosys BPO Services customer support has been notified about the posted complaint.
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                            Swastika21
                            Dec 23, 2021
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                            I attended may June off campus drive for btech 2021 for system engineer and got rejection mail on 9 June.
                            Then I received a mail from them on 25 November that they will announce interview dates for shortlisted candidates of may june exam by 7 December after filling their survey form.
                            But till now I haven't received interview dates from them
                            Infosys BPO Services customer support has been notified about the posted complaint.
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                              Namrita Punera
                              Oct 17, 2021
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                              I have not received my consignment.

                              Consignment no - D82697394

                              Its already been soo many days
                              Its my work stoppage
                              I have already raise a query for it but no response
                              Infosys BPO Services customer support has been notified about the posted complaint.
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                                Gtm9999
                                Sep 25, 2021
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                                Yesterday
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