Cleartrip — refund - not received

Dear sir/madam,

We have booked our family ticket through pnr # 1801264. Due to some reason, all the passengers unable to return the on the scheduled return date. Only one passenger returned out of 6 passengers and we have informed jet airways customer care well in advance about the cancellation of other 5 passengers. Jet airways customer care confirmed that we will get the refund of approximately inr 3050/- per passenger.

Return travel date is 31.07.2018 and it is now 14.08.2018 i. E 14 days after the return date and i have not received any refund for the cancellation of other 5 passengers.

Kindly look into the matter and revert back at the earliest.

Thanking you,

Mr. Afeeq hussain baikampady
[protected]