Cleartrip — refund of amendment fees | |
Hi team, My trip id is[protected] I had booked below ticket for travel on 24th december by mistake from blr to ccu instead of 23rd december. I either wanted to cancel this ticket or reschedule this to 23rd without any extra charge because as confirmed by jet airways had i booked this flight directly through jet airways no charge was applicable and it is also a corporate booking. As i understand from jet airways and my other agent that there is no cancellation or rescheduling charge applicable on corporate booking i wanted to cancel my ticket or reschedule my ticket accordingly,. I had spoken to your customer care executive named hitesh kumar regarding the same and he told that airline will surely deduct airline penalties and when i asked for confirmation of same from jet airways, he told me that it is a corporate booking and sales team has advised that jet airways would not be having details of these charges and they cannot confirm anything. As i have to travel anyhow on 23rd november so i went ahead and rescheduled my flight. I need refund of the amendment fees charged to me for rescheduling this flight because as i understand from jet airways is that they do not charge anything for rescheduling flight within 24 hours of booking. Please do the needful. Was this information helpful? | |
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