Cleartrip — Refund of my Air Travel Ticket Trip ID[protected]

I had made a Air Travel Ticket Booking for a round trip ticket (7, 10 May 2020) the same got cancelled due to Covid 19.

I am trying for a refund from Cleartrip since May 2020 however they are just responding with automated emails on how to use a credit shell which i clearly dont want

As the supreme court has also ruled that travel agent has to refund to the passenger for tickets cancelled during covid -19

I am trying to reach cleartrip customer care through phone for the past many weeks daily. However most of the times the phones get disconnected or waiting time is more than a hour

By luck i got connected once to the customer care the executive asked me to call the airline as they have to refund with no other option i contacted Air India. They clearly denied that the travel agent has to refund you have not paid ask refund from the airline

Since then cleartrip is harrasing me for all the emails i send them they reply their with automated emails on how to use a credit shell i have more than 15-20 emails as proof

The passenger for whom i booked is not going to travel on a future date hence i need a refund at any cost